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help please black ops 1

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  • verxovundefined verxov

    [0_16750Снимок экрана (812).png Снимок экрана (811).png 46005006_plutonium-r3327-t5sp-2023-01-28_11-08-33.txt](Загрузка 100%)
    I'm running black ops 1 via plutonium and it's simple. Please help with this problem (on the first photo it says: critical error)

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by Dss0
    #3

    verxov do what the error message on the right says and upload the .dmp file. Also wtf is that windows username? I would not be suprised if that causes issues.

    verxovundefined 1 Reply Last reply
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    • Dss0undefined Dss0

      verxov do what the error message on the right says and upload the .dmp file. Also wtf is that windows username? I would not be suprised if that causes issues.

      verxovundefined Offline
      verxovundefined Offline
      verxov
      wrote on last edited by
      #4

      [0_1675079554560_plutonium-r3327-t5sp-2023-01-28_11-08-33.txt](Загрузка 100%) [0_1675079550196_plutonium-r3327-t5sp-2023-01-30_04-51-58.txt](Загрузка 100%)

      I'm from Russia. Perhaps because of this, the Username is not displayed correctly.
      And as for the files, they don’t allow me to post them, they weigh too much. I could send them to you on discord or email.

      Dss0undefined 1 Reply Last reply
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      • verxovundefined verxov

        [0_1675079554560_plutonium-r3327-t5sp-2023-01-28_11-08-33.txt](Загрузка 100%) [0_1675079550196_plutonium-r3327-t5sp-2023-01-30_04-51-58.txt](Загрузка 100%)

        I'm from Russia. Perhaps because of this, the Username is not displayed correctly.
        And as for the files, they don’t allow me to post them, they weigh too much. I could send them to you on discord or email.

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #5

        verxov upload them to google drive or another file hosting service.

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        • verxovundefined Offline
          verxovundefined Offline
          verxov
          wrote on last edited by
          #6

          https://drive.google.com/file/d/14vbiEdH7XYdwmNoLRWDcB2b04zL0skYs/view?usp=sharing, https://drive.google.com/file/d/1K0QdO9AhAViQMvqTWAC3VL_IIO-A5l9e/view?usp=sharing, https://drive.google.com/file/d/1ZSd2lSxb4W2W5YmHYei83t9XTRwZol38/view?usp=sharing, https://drive.google.com/file/d/1cWzOW5Ki2lIO9ZrWjVLVolpIM3vbi5se/view?usp=sharing

          that's all

          Dss0undefined 1 Reply Last reply
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          • verxovundefined verxov

            https://drive.google.com/file/d/14vbiEdH7XYdwmNoLRWDcB2b04zL0skYs/view?usp=sharing, https://drive.google.com/file/d/1K0QdO9AhAViQMvqTWAC3VL_IIO-A5l9e/view?usp=sharing, https://drive.google.com/file/d/1ZSd2lSxb4W2W5YmHYei83t9XTRwZol38/view?usp=sharing, https://drive.google.com/file/d/1cWzOW5Ki2lIO9ZrWjVLVolpIM3vbi5se/view?usp=sharing

            that's all

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #7

            verxov There is no easy answer for this but here are some possible solutions

            • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
            • Repair your game: https://plutonium.pw/docs/repair/
            • Update your GPU drivers
            • Download and run this script to install all the required redist: https://git.io/redists
            • If you're running the game in a virtual machine don't, this doesn't work
            • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
            • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
            • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
            • If you use an Avermedia capture card uninstall its drivers
            • Verify the integrity of your system files:
              Open the start menu and search for "cmd"
              Run cmd as admin
              Copy and paste (right click) each command below one by one in the cmd and press enter after each command
              Only put the next command when the one you ran is finished.
            DISM /Online /Cleanup-Image /CheckHealth
            DISM /Online /Cleanup-Image /ScanHealth
            DISM /Online /Cleanup-Image /RestoreHealth
            sfc /scannow
            

            Once it's done restart your PC

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            • verxovundefined Offline
              verxovundefined Offline
              verxov
              wrote on last edited by
              #8

              I reinstalled the plutonium and the game and the plutonium I installed on another drive.Снимок экрана (825).png
              https://drive.google.com/file/d/1tSCyLOgOruiS4X-uVvKSvwhwYD4mQAPE/view?usp=sharing
              https://drive.google.com/file/d/1RYtTzpz4AcIvgwgLBqHEXbEr-L88JG_P/view?usp=sharing
              https://drive.google.com/file/d/1zjpwMVRrlZFXJRerm87JhqtfEHmgmde_/view?usp=sharing
              And another question about the download itself. After downloading black ops 1, do I just need to select its folder in the plutonium launcher? If yes, then I did

              1 Reply Last reply
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              • WolflexZundefined WolflexZ

                verxov give more info

                verxovundefined Offline
                verxovundefined Offline
                verxov
                wrote on last edited by
                #9

                WolflexZ I've included more details here. Maybe you can help me

                WolflexZundefined 1 Reply Last reply
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                • verxovundefined verxov

                  WolflexZ I've included more details here. Maybe you can help me

                  WolflexZundefined Offline
                  WolflexZundefined Offline
                  WolflexZ
                  Contributor
                  wrote on last edited by
                  #10

                  verxov Have you tried the any of the solutions Dss0 told you?

                  verxovundefined 1 Reply Last reply
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                  • WolflexZundefined WolflexZ

                    verxov Have you tried the any of the solutions Dss0 told you?

                    verxovundefined Offline
                    verxovundefined Offline
                    verxov
                    wrote on last edited by
                    #11

                    WolflexZ said in help please black ops 1:

                    Have you tried the any of the solutions Dss0 told you?

                    All at once

                    WolflexZundefined 1 Reply Last reply
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                    • verxovundefined verxov

                      WolflexZ said in help please black ops 1:

                      Have you tried the any of the solutions Dss0 told you?

                      All at once

                      WolflexZundefined Offline
                      WolflexZundefined Offline
                      WolflexZ
                      Contributor
                      wrote on last edited by
                      #12

                      verxov did u restart afterwards?

                      verxovundefined 1 Reply Last reply
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                      • WolflexZundefined WolflexZ

                        verxov did u restart afterwards?

                        verxovundefined Offline
                        verxovundefined Offline
                        verxov
                        wrote on last edited by
                        #13

                        WolflexZ said in help please black ops 1:

                        did u restart afterwards?

                        Yes. I did everything as written

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