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  3. i have an issue using the launcher i can't open it!!!!!

i have an issue using the launcher i can't open it!!!!!

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  • Skyfinundefined Offline
    Skyfinundefined Offline
    Skyfin
    wrote on last edited by
    #1

    Screenshot (117).png Screenshot (116).png Screenshot (115).png

    Hi, I'm having a problem starting plutonium. I've always used this program, even yesterday!!! but I've been trying to fix this error all day: 0xc000007b. I patiently await an answer.

    PS: This issue happend every time i try to open it

    Resxtundefined 1 Reply Last reply
    0
    • Skyfinundefined Skyfin

      Screenshot (117).png Screenshot (116).png Screenshot (115).png

      Hi, I'm having a problem starting plutonium. I've always used this program, even yesterday!!! but I've been trying to fix this error all day: 0xc000007b. I patiently await an answer.

      PS: This issue happend every time i try to open it

      Resxtundefined Offline
      Resxtundefined Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #2

      Skyfin what is your antivirus? Are you using a custom OS/ISO?

      Try to install both of these redists
      https://www.microsoft.com/en-us/download/details.aspx?id=53840
      https://www.microsoft.com/en-us/download/details.aspx?id=52685

      Skyfinundefined 2 Replies Last reply
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      • Skyfinundefined Offline
        Skyfinundefined Offline
        Skyfin
        wrote on last edited by
        #3

        Pc spect:

        ryzen 5 4500g with internal graphics card
        12 gb ram 3200hz
        450 w power supply
        the drive where i install the games is an nvme.2.0 500gb

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        • Resxtundefined Resxt

          Skyfin what is your antivirus? Are you using a custom OS/ISO?

          Try to install both of these redists
          https://www.microsoft.com/en-us/download/details.aspx?id=53840
          https://www.microsoft.com/en-us/download/details.aspx?id=52685

          Skyfinundefined Offline
          Skyfinundefined Offline
          Skyfin
          wrote on last edited by
          #4

          Resxt i don't have at least not downloaded externally
          and i tried to download the files but it says that i have alredy downloadedScreenshot (118).png

          sorry im italian

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          • Resxtundefined Resxt

            Skyfin what is your antivirus? Are you using a custom OS/ISO?

            Try to install both of these redists
            https://www.microsoft.com/en-us/download/details.aspx?id=53840
            https://www.microsoft.com/en-us/download/details.aspx?id=52685

            Skyfinundefined Offline
            Skyfinundefined Offline
            Skyfin
            wrote on last edited by
            #5

            Resxt no, i have windows 11 home 22h2. I upgraded it from windows 10 at leat 1 month ago

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            • Resxtundefined Offline
              Resxtundefined Offline
              Resxt
              Plutonium Staff
              wrote on last edited by
              #6

              If you use a VPN/proxy whatever disable/exit it. I don't really know what else could cause the issue, something on your end is off either network or software wise. Here are some solutions

              • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
              • Repair your game: https://plutonium.pw/docs/repair/
              • Update your GPU drivers
              • If you're running the game in a virtual machine don't, this doesn't work
              • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
              • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
              • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
              • If you use an Avermedia capture card uninstall its drivers
              • Verify the integrity of your system files:
                Open the start menu and search for "cmd"
                Run cmd as admin
                Copy and paste (right click) each command below one by one in the cmd and press enter after each command
                Only put the next command when the one you ran is finished.
              DISM /Online /Cleanup-Image /CheckHealth
              DISM /Online /Cleanup-Image /ScanHealth
              DISM /Online /Cleanup-Image /RestoreHealth
              sfc /scannow
              

              Once it's done restart your PC

              As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

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              • Skyfinundefined Offline
                Skyfinundefined Offline
                Skyfin
                wrote on last edited by
                #7

                but why? there is something wrong with direct x ? i literally played yesterday, mw3 i installed a game "dark eception" and that's where it doesn't work

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                • Skyfinundefined Offline
                  Skyfinundefined Offline
                  Skyfin
                  wrote on last edited by
                  #8

                  i installed the call of duty's from the website using torrent

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