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  3. How do i know if i got banned on plutonium and for what reason??

How do i know if i got banned on plutonium and for what reason??

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  • jaime.gnrundefined jaime.gnr

    HannesC H3X1C Hi how are you? thanks for responding.
    I injected some plugins into the game just to upgrade textures and graphics but i didn't know there were rules on plutonium, i just noticed that.
    I haven't been able to play since a week ago i think more, i try to launch the game but i only got a black screen of cmd window and i don't see any prompt saying i'm banned. Anyway, i'm really sorry i broke the rules and it will never happen again I hope i could play zombies again soon. thanks for your time.

    DemonicRulerundefined Offline
    DemonicRulerundefined Offline
    DemonicRuler
    wrote on last edited by
    #5

    @jaime-gnr If you are still able to launch the launcher and it doesnt have you log back in then you are not banned its a game issue try launching normal multiplayer with out plutonium and if it still shows just a black screen then its you copy of the game but if it does work try plutonium again

    jaime.gnrundefined 1 Reply Last reply
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    • DemonicRulerundefined DemonicRuler

      @jaime-gnr If you are still able to launch the launcher and it doesnt have you log back in then you are not banned its a game issue try launching normal multiplayer with out plutonium and if it still shows just a black screen then its you copy of the game but if it does work try plutonium again

      jaime.gnrundefined Offline
      jaime.gnrundefined Offline
      jaime.gnr
      wrote on last edited by
      #6

      DemonicRuler hi. I launched the game in multiplayer without plutonium launcher and the game runs normally but on an out of date plutonium even zombies. i try on plutonium again i hit on ''play'' and then cmd windows shows up and it seems it is stuck or something like that, on top says bootstrapper-win32.exe and nothing else happens. I've been like this over a week, i don't know what to do 😞

      DemonicRulerundefined 1 Reply Last reply
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      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC
        Plutonium Staff
        wrote on last edited by
        #7

        That doesn't mean you're banned, that's an antivirus issue. If you have defender, add pluto to exclusions and if you have a shitty antivirus like avast/avg/etc I'd recommend uninstalling them, they're probably interfering with it

        jaime.gnrundefined 1 Reply Last reply
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        • jaime.gnrundefined jaime.gnr

          DemonicRuler hi. I launched the game in multiplayer without plutonium launcher and the game runs normally but on an out of date plutonium even zombies. i try on plutonium again i hit on ''play'' and then cmd windows shows up and it seems it is stuck or something like that, on top says bootstrapper-win32.exe and nothing else happens. I've been like this over a week, i don't know what to do 😞

          DemonicRulerundefined Offline
          DemonicRulerundefined Offline
          DemonicRuler
          wrote on last edited by
          #8

          @jaime-gnr apparently plutonium no longer works for windows 7 and windows 8.1 and now only works on windows 10 only and what os are you using if i may ask?

          jaime.gnrundefined 1 Reply Last reply
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          • HannesCundefined HannesC

            That doesn't mean you're banned, that's an antivirus issue. If you have defender, add pluto to exclusions and if you have a shitty antivirus like avast/avg/etc I'd recommend uninstalling them, they're probably interfering with it

            jaime.gnrundefined Offline
            jaime.gnrundefined Offline
            jaime.gnr
            wrote on last edited by
            #9

            HannesC Hi, i have avast antivirus and i added plutonium to exclusions on avast and windows defender long time ago, i was able to play and suddenly next day i couldn't play anylonger, some friends on discord can play with no problem 😞 idk what is happening

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            • DemonicRulerundefined DemonicRuler

              @jaime-gnr apparently plutonium no longer works for windows 7 and windows 8.1 and now only works on windows 10 only and what os are you using if i may ask?

              jaime.gnrundefined Offline
              jaime.gnrundefined Offline
              jaime.gnr
              wrote on last edited by
              #10

              DemonicRuler Hi, I'm on windows 10 pro i notice that a lot of people have that problem too but there's no solution yet.

              DemonicRulerundefined 1 Reply Last reply
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              • jaime.gnrundefined jaime.gnr

                DemonicRuler Hi, I'm on windows 10 pro i notice that a lot of people have that problem too but there's no solution yet.

                DemonicRulerundefined Offline
                DemonicRulerundefined Offline
                DemonicRuler
                wrote on last edited by
                #11

                @jaime-gnr I would suggest running piry.exe again to see if that would fix the issue

                jaime.gnrundefined 1 Reply Last reply
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                • HannesCundefined Offline
                  HannesCundefined Offline
                  HannesC
                  Plutonium Staff
                  wrote on last edited by
                  #12

                  @jaime-gnr avast is the problem, people have reported avast still continues to operate even if you disable it or add it to exclusions. Uninstall avast, windows defender is better anyways

                  jaime.gnrundefined 2 Replies Last reply
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                  • DemonicRulerundefined DemonicRuler

                    @jaime-gnr I would suggest running piry.exe again to see if that would fix the issue

                    jaime.gnrundefined Offline
                    jaime.gnrundefined Offline
                    jaime.gnr
                    wrote on last edited by jaime.gnr
                    #13

                    DemonicRuler I did and the issue persists

                    1 Reply Last reply
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                    • HannesCundefined HannesC

                      @jaime-gnr avast is the problem, people have reported avast still continues to operate even if you disable it or add it to exclusions. Uninstall avast, windows defender is better anyways

                      jaime.gnrundefined Offline
                      jaime.gnrundefined Offline
                      jaime.gnr
                      wrote on last edited by
                      #14

                      HannesC Ok i will do it

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                      • HannesCundefined HannesC

                        @jaime-gnr avast is the problem, people have reported avast still continues to operate even if you disable it or add it to exclusions. Uninstall avast, windows defender is better anyways

                        jaime.gnrundefined Offline
                        jaime.gnrundefined Offline
                        jaime.gnr
                        wrote on last edited by
                        #15

                        HannesC I uninstalled avast and i can't play yet. Still bootstrapper black screen 😢

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                        • HannesCundefined Offline
                          HannesCundefined Offline
                          HannesC
                          Plutonium Staff
                          wrote on last edited by
                          #16

                          Since defender is now active, add pluto to exclusions in your firewall

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