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  • Neoxinluvkirundefined Offline
    Neoxinluvkirundefined Offline
    Neoxinluvkir
    wrote on last edited by
    #1

    I have a problem logging in, when I enter my credentials I get an error ¨an issue occurred when logging in¨ I have been trying to log in for 2 hours and I can not. how can i fix it? 😞

    yellxwishundefined 1 Reply Last reply
    1
    • yellxwishundefined Offline
      yellxwishundefined Offline
      yellxwish
      replied to Neoxinluvkir on last edited by
      #2

      Neoxinluvkir I'm having the same issue and tried everything.

      -I'm not using an antivirus.
      -Reinstalling the launcher from 0 (deleting everything from %appdata%).
      -Reseting the password (I can login on the forum).
      -Running the launcher as an admin.
      -Deleting the "info.json" file (I don't have a config.json file).
      -Creating a new account (got the same issue).

      I'm starting to think that maybe there is something in my pc doing conflict, but I don't have any clue of what coud possibly be.

      1 Reply Last reply
      0
      • yellxwishundefined Offline
        yellxwishundefined Offline
        yellxwish
        wrote on last edited by
        #3

        I found a solution!! Using a VPN worked for me (proton vpn)

        2385020422undefined 1 Reply Last reply
        0
        • Jdavid19undefined Offline
          Jdavid19undefined Offline
          Jdavid19
          wrote on last edited by
          #4

          It actually work for me too using a vpn thanks

          1 Reply Last reply
          0
          • Strqtegicundefined Offline
            Strqtegicundefined Offline
            Strqtegic
            wrote on last edited by
            #5

            An issue occured when logging in still? How do i stop this

            1 Reply Last reply
            0
            • 2385020422undefined Offline
              2385020422undefined Offline
              2385020422
              replied to yellxwish on last edited by
              #6

              yellxwish How do you solve it man i open vpn still does not work

              1 Reply Last reply
              0
              • DAKU03undefined Offline
                DAKU03undefined Offline
                DAKU03
                wrote on last edited by
                #7

                "I have the same login problem, I've tried to look at several forums here but I see that there is no definitive solution and the administrators just close the forum, I hope you find a solution to this."error.PNG

                Hadi77KSAundefined 1 Reply Last reply
                1
                • Hadi77KSAundefined Offline
                  Hadi77KSAundefined Offline
                  Hadi77KSA Contributor
                  replied to DAKU03 on last edited by
                  #8

                  DAKU03 check the suggestion here: https://forum.plutonium.pw/topic/38171/how-to-reply-a-problem-with-plutonium-because-a-telecable-issue/2

                  1 Reply Last reply
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                  • Xerxesundefined Xerxes forked this topic on

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