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"connection to styx socket lost"

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  • TEKSTORMundefined Offline
    TEKSTORMundefined Offline
    TEKSTORM
    wrote on last edited by
    #22

    Yeah, same here. It's not allowing me to connect. VPN is barely playable! image_2024-11-17_144451577.png

    1 Reply Last reply
    0
    • bubblewrapundefined Offline
      bubblewrapundefined Offline
      bubblewrap
      wrote on last edited by
      #23

      looks like it's fixed for me, thanks guys!

      Nyneeeundefined 1 Reply Last reply
      0
      • sodafountainjoyundefined Offline
        sodafountainjoyundefined Offline
        sodafountainjoy
        wrote on last edited by
        #24

        Not fixed over here. Issue is still ongoing.

        1 Reply Last reply
        0
        • Triceriton8undefined Offline
          Triceriton8undefined Offline
          Triceriton8
          wrote on last edited by
          #25

          Managed to get on and play around 5pm-6pm EST but now i cant get back on again

          1 Reply Last reply
          0
          • wwwaaarrriiisssundefined Offline
            wwwaaarrriiisssundefined Offline
            wwwaaarrriiisss
            wrote on last edited by
            #26

            I'm having the same issue right now

            1 Reply Last reply
            1
            • Nyneeeundefined Offline
              Nyneeeundefined Offline
              Nyneee
              replied to bubblewrap on last edited by
              #27

              bubblewrap unfixed over here still

              1 Reply Last reply
              1
              • Duckotundefined Offline
                Duckotundefined Offline
                Duckot
                wrote on last edited by
                #28

                same issue over here in cali, used to be able to play it a long time ago and cant anymore

                1 Reply Last reply
                0
                • junebug2021undefined Offline
                  junebug2021undefined Offline
                  junebug2021
                  wrote on last edited by
                  #29

                  same issue here, also California, had no issues a few days ago

                  1 Reply Last reply
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                  • Mr. Androidundefined Offline
                    Mr. Androidundefined Offline
                    Mr. Android Plutonium Admin
                    wrote on last edited by Mr. Android
                    #30

                    Hey - can any of you with the issue please email [email protected] with your discord username? If you could include the country (or state) that you're connecting from and any other info you're already tried in the email for us to read, this will help us alot 🙂

                    Please only do this if you're willing to share your screen via discord and do some tests to help us troubleshoot the issue and gather more data. None of our staff are facing the issue so it's proving difficult to troubleshoot.

                    Thanks!

                    TRUMP VICTORYundefined Nyneeeundefined 2 Replies Last reply
                    1
                    • TRUMP VICTORYundefined Offline
                      TRUMP VICTORYundefined Offline
                      TRUMP VICTORY
                      replied to Mr. Android on last edited by
                      #31

                      Mr. Android im in Australia, Sydney been having this problem for a few days and now its working again

                      1 Reply Last reply
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                      • TheKalos54undefined Offline
                        TheKalos54undefined Offline
                        TheKalos54
                        wrote on last edited by
                        #32

                        Still not working. Im in California and it keeps saying connection with styx lost. Im just trying to play BO2 zombies with the boys

                        1 Reply Last reply
                        0
                        • bubblewrapundefined Offline
                          bubblewrapundefined Offline
                          bubblewrap
                          wrote on last edited by
                          #33

                          it was working for me yesterday, but today it's not

                          1 Reply Last reply
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                          • knox4264undefined Offline
                            knox4264undefined Offline
                            knox4264
                            wrote on last edited by
                            #34

                            Its not working in pakistan i am using hotspot from my phone still server not available

                            1 Reply Last reply
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                            • TRUMP VICTORYundefined Offline
                              TRUMP VICTORYundefined Offline
                              TRUMP VICTORY
                              wrote on last edited by
                              #35

                              it's only working unless i use VPN

                              1 Reply Last reply
                              0
                              • wwwaaarrriiisssundefined Offline
                                wwwaaarrriiisssundefined Offline
                                wwwaaarrriiisss
                                wrote on last edited by
                                #36

                                California Server is still not working.

                                1 Reply Last reply
                                0
                                • Nyneeeundefined Offline
                                  Nyneeeundefined Offline
                                  Nyneee
                                  replied to Mr. Android on last edited by
                                  #37

                                  Mr. Android I'm unable to screenshare because I'm gonna be busy the next few days, but if this helps, here's a list of every troubleshooting step I've done.

                                  Reinstalling BO2 & verifying game files, Reinstalling Plutonium (deleting %localappdata%\Plutonium), Reinstalling internet drivers, resetting network settings, setting static IP, disabling IPV6, enabling UPnP, setting firewall exceptions, disabling firewall, fresh windows install (dualboot), phone hotspot, VPN, using Wi-Fi, flushing DNS cache, changing DNS server, restarting the router.

                                  I wanna point out that I also don't use any antivirus, defender is completely disabled and there's no third party ones running.

                                  BO1 and WaW Plutonium also have no issues. It's purely a BO2 thing.

                                  Mr. Androidundefined 1 Reply Last reply
                                  0
                                  • Mr. Androidundefined Offline
                                    Mr. Androidundefined Offline
                                    Mr. Android Plutonium Admin
                                    replied to Nyneee on last edited by
                                    #38

                                    Nyneee Thanks for the detailed breakdown. My leading guess right now is that it's related to people's Internet Service Provider. Either it's a router setting (which i hope for as then we can solve it / offer guidance) but there's a chance it's a problem between the ISP's and the Cloudflare, in which case I can try to call the ISP and log a support request but that will be it.

                                    Seems MOST people are in Cali, with some in Australia and some in the middle east.

                                    For people reading please answer the following if you are comfortable with it:

                                    Your location (country / state):
                                    Your ISP:
                                    The model of your router: (It may be that one router model is shared among everyone's ISP).
                                    Does using a VPN solve the issue for you?:

                                    To the people that reached out via email - I've either added you on discord or emailed you back to explain why I couldn't add you.

                                    Nyneeeundefined tttheoremundefined TEKSTORMundefined 0n0undefined GioSalaz201undefined 5 Replies Last reply
                                    0
                                    • skoraundefined Offline
                                      skoraundefined Offline
                                      skora
                                      wrote on last edited by
                                      #39

                                      can confirm vpn fixes it for me, im living in vietnam

                                      1 Reply Last reply
                                      0
                                      • Nyneeeundefined Offline
                                        Nyneeeundefined Offline
                                        Nyneee
                                        replied to Mr. Android on last edited by Nyneee
                                        #40

                                        Mr. Android

                                        Location: California
                                        ISP: Xfinity
                                        Router Model: Cisco XB3
                                        Using a VPN did not solve the issue for me

                                        Nyneeeundefined 1 Reply Last reply
                                        0
                                        • tttheoremundefined Offline
                                          tttheoremundefined Offline
                                          tttheorem
                                          replied to Mr. Android on last edited by
                                          #41

                                          Mr. Android

                                          Location: California
                                          ISP: Xfinity
                                          Router Model: ARRIS TG862R COMCAST/XFINITY DOCSIS 3 TELEPHONE MODEM/ROUTER
                                          Using a VPN sometimes worked but sometimes didn't. Used proton free VPN with varying success.

                                          1 Reply Last reply
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