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"connection to styx socket lost"

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  • Triceriton8undefined Offline
    Triceriton8undefined Offline
    Triceriton8
    wrote on last edited by
    #21

    Cannot connect for the past few days. In canada

    1 Reply Last reply
    0
    • TEKSTORMundefined Offline
      TEKSTORMundefined Offline
      TEKSTORM
      wrote on last edited by
      #22

      Yeah, same here. It's not allowing me to connect. VPN is barely playable! image_2024-11-17_144451577.png

      1 Reply Last reply
      0
      • bubblewrapundefined Offline
        bubblewrapundefined Offline
        bubblewrap
        wrote on last edited by
        #23

        looks like it's fixed for me, thanks guys!

        Nyneeeundefined 1 Reply Last reply
        0
        • sodafountainjoyundefined Offline
          sodafountainjoyundefined Offline
          sodafountainjoy
          wrote on last edited by
          #24

          Not fixed over here. Issue is still ongoing.

          1 Reply Last reply
          0
          • Triceriton8undefined Offline
            Triceriton8undefined Offline
            Triceriton8
            wrote on last edited by
            #25

            Managed to get on and play around 5pm-6pm EST but now i cant get back on again

            1 Reply Last reply
            0
            • wwwaaarrriiisssundefined Offline
              wwwaaarrriiisssundefined Offline
              wwwaaarrriiisss
              wrote on last edited by
              #26

              I'm having the same issue right now

              1 Reply Last reply
              1
              • Nyneeeundefined Offline
                Nyneeeundefined Offline
                Nyneee
                replied to bubblewrap on last edited by
                #27

                bubblewrap unfixed over here still

                1 Reply Last reply
                1
                • Duckotundefined Offline
                  Duckotundefined Offline
                  Duckot
                  wrote on last edited by
                  #28

                  same issue over here in cali, used to be able to play it a long time ago and cant anymore

                  1 Reply Last reply
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                  • junebug2021undefined Offline
                    junebug2021undefined Offline
                    junebug2021
                    wrote on last edited by
                    #29

                    same issue here, also California, had no issues a few days ago

                    1 Reply Last reply
                    0
                    • Mr. Androidundefined Offline
                      Mr. Androidundefined Offline
                      Mr. Android Plutonium Admin
                      wrote on last edited by Mr. Android
                      #30

                      Hey - can any of you with the issue please email [email protected] with your discord username? If you could include the country (or state) that you're connecting from and any other info you're already tried in the email for us to read, this will help us alot 🙂

                      Please only do this if you're willing to share your screen via discord and do some tests to help us troubleshoot the issue and gather more data. None of our staff are facing the issue so it's proving difficult to troubleshoot.

                      Thanks!

                      TRUMP VICTORYundefined Nyneeeundefined 2 Replies Last reply
                      1
                      • TRUMP VICTORYundefined Offline
                        TRUMP VICTORYundefined Offline
                        TRUMP VICTORY
                        replied to Mr. Android on last edited by
                        #31

                        Mr. Android im in Australia, Sydney been having this problem for a few days and now its working again

                        1 Reply Last reply
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                        • TheKalos54undefined Offline
                          TheKalos54undefined Offline
                          TheKalos54
                          wrote on last edited by
                          #32

                          Still not working. Im in California and it keeps saying connection with styx lost. Im just trying to play BO2 zombies with the boys

                          1 Reply Last reply
                          0
                          • bubblewrapundefined Offline
                            bubblewrapundefined Offline
                            bubblewrap
                            wrote on last edited by
                            #33

                            it was working for me yesterday, but today it's not

                            1 Reply Last reply
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                            • knox4264undefined Offline
                              knox4264undefined Offline
                              knox4264
                              wrote on last edited by
                              #34

                              Its not working in pakistan i am using hotspot from my phone still server not available

                              1 Reply Last reply
                              0
                              • TRUMP VICTORYundefined Offline
                                TRUMP VICTORYundefined Offline
                                TRUMP VICTORY
                                wrote on last edited by
                                #35

                                it's only working unless i use VPN

                                1 Reply Last reply
                                0
                                • wwwaaarrriiisssundefined Offline
                                  wwwaaarrriiisssundefined Offline
                                  wwwaaarrriiisss
                                  wrote on last edited by
                                  #36

                                  California Server is still not working.

                                  1 Reply Last reply
                                  0
                                  • Nyneeeundefined Offline
                                    Nyneeeundefined Offline
                                    Nyneee
                                    replied to Mr. Android on last edited by
                                    #37

                                    Mr. Android I'm unable to screenshare because I'm gonna be busy the next few days, but if this helps, here's a list of every troubleshooting step I've done.

                                    Reinstalling BO2 & verifying game files, Reinstalling Plutonium (deleting %localappdata%\Plutonium), Reinstalling internet drivers, resetting network settings, setting static IP, disabling IPV6, enabling UPnP, setting firewall exceptions, disabling firewall, fresh windows install (dualboot), phone hotspot, VPN, using Wi-Fi, flushing DNS cache, changing DNS server, restarting the router.

                                    I wanna point out that I also don't use any antivirus, defender is completely disabled and there's no third party ones running.

                                    BO1 and WaW Plutonium also have no issues. It's purely a BO2 thing.

                                    Mr. Androidundefined 1 Reply Last reply
                                    0
                                    • Mr. Androidundefined Offline
                                      Mr. Androidundefined Offline
                                      Mr. Android Plutonium Admin
                                      replied to Nyneee on last edited by
                                      #38

                                      Nyneee Thanks for the detailed breakdown. My leading guess right now is that it's related to people's Internet Service Provider. Either it's a router setting (which i hope for as then we can solve it / offer guidance) but there's a chance it's a problem between the ISP's and the Cloudflare, in which case I can try to call the ISP and log a support request but that will be it.

                                      Seems MOST people are in Cali, with some in Australia and some in the middle east.

                                      For people reading please answer the following if you are comfortable with it:

                                      Your location (country / state):
                                      Your ISP:
                                      The model of your router: (It may be that one router model is shared among everyone's ISP).
                                      Does using a VPN solve the issue for you?:

                                      To the people that reached out via email - I've either added you on discord or emailed you back to explain why I couldn't add you.

                                      Nyneeeundefined tttheoremundefined TEKSTORMundefined 0n0undefined GioSalaz201undefined 5 Replies Last reply
                                      0
                                      • skoraundefined Offline
                                        skoraundefined Offline
                                        skora
                                        wrote on last edited by
                                        #39

                                        can confirm vpn fixes it for me, im living in vietnam

                                        1 Reply Last reply
                                        0
                                        • Nyneeeundefined Offline
                                          Nyneeeundefined Offline
                                          Nyneee
                                          replied to Mr. Android on last edited by Nyneee
                                          #40

                                          Mr. Android

                                          Location: California
                                          ISP: Xfinity
                                          Router Model: Cisco XB3
                                          Using a VPN did not solve the issue for me

                                          Nyneeeundefined 1 Reply Last reply
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