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Plutonium updater error help plesse

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  • MisterJ1undefined Offline
    MisterJ1undefined Offline
    MisterJ1
    wrote last edited by
    #1

    i keep getting an error has occurred when trying to launch plutonium, error info below.

    Crash ID: e83ca0e4a1e54ce9b8a6b8259bc9bdb2
    System.Threading.Tasks.TaskCanceledException: A task was canceled.
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Plutonium.Updater.Core.HTTP.<GetJsonAsync>d__3`1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

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    • ktown_vagzyundefined Offline
      ktown_vagzyundefined Offline
      ktown_vagzy
      wrote last edited by
      #2

      i got that a week ago it just fixed itself after a few hours

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      • MisterJ1undefined Offline
        MisterJ1undefined Offline
        MisterJ1
        wrote last edited by
        #3

        this is my first time setting it up and its been a few days and im still getting the same thing, it just keeps saying 'An error has occurred' with different error codes each time.

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        • vlxeyzISbetterundefined Offline
          vlxeyzISbetterundefined Offline
          vlxeyzISbetter
          wrote last edited by
          #4

          i have the same issue have u fixed it?

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          • MisterJ1undefined Offline
            MisterJ1undefined Offline
            MisterJ1
            wrote last edited by
            #5

            no im still getting the same thing when i launch plutonium

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            • Hadi77KSAundefined Offline
              Hadi77KSAundefined Offline
              Hadi77KSA
              Contributor
              wrote last edited by
              #6

              Try these:

              1. Cloudflare DNS: https://developers.cloudflare.com/1.1.1.1/setup/windows/
              2. Cloudflare WARP: https://one.one.one.one
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              • MisterJ1undefined Offline
                MisterJ1undefined Offline
                MisterJ1
                wrote last edited by
                #7

                ive tried using the cloudflare DNS and WARP however im still running into the same issue, i think im going to hold off on trying to use plutonium until i build a new PC. Ive been trying to install it for about 2 weeks now and its still giving me the same error even though ive tried to reinstall directx 11 and ensuring that all my drivers are up to date.
                Im running a i7-6700k with a gtx 1070, not sure if thats relevent but im not sure what do to at this point. Thank you for your help in this.

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