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pluto does not open

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  • Mr. Androidundefined Mr. Android

    Who is your Internet Service Provider?

    jaxloko2undefined Offline
    jaxloko2undefined Offline
    jaxloko2
    wrote on last edited by
    #3

    @Mr-Android im brazilian its claro, like a week before it was normal,i tried to change dns and every thing but nothing work,my friend is brazilian too and it is normal

    1 Reply Last reply
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    • Mr. Androidundefined Offline
      Mr. Androidundefined Offline
      Mr. Android
      Plutonium Admin
      wrote on last edited by
      #4

      It could be a firewall problem, i suggest checking your windows firewall and allowing plutonium.exe through it. Also might be worth checking if your router has a firewall and if so, turn that off.

      jaxloko2undefined 1 Reply Last reply
      0
      • Mr. Androidundefined Mr. Android

        It could be a firewall problem, i suggest checking your windows firewall and allowing plutonium.exe through it. Also might be worth checking if your router has a firewall and if so, turn that off.

        jaxloko2undefined Offline
        jaxloko2undefined Offline
        jaxloko2
        wrote on last edited by
        #5

        @Mr-Android about the firewalls,all of,cause i can play some games that the firewall stoped me from playing it online with friends,

        1 Reply Last reply
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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC
          Plutonium Staff
          wrote on last edited by
          #6

          Can you try installing a VPN and see if it works? It worked for a guy. Also use a system wide vpn, not a browser vpn.

          jaxloko2undefined 1 Reply Last reply
          0
          • Mr. Androidundefined Offline
            Mr. Androidundefined Offline
            Mr. Android
            Plutonium Admin
            wrote on last edited by
            #7

            can you open command prompt, then type the following:
            ping plutonium.pw

            once that finishes type
            ping cdn.plutonium.pw

            then screenshot the command prompt window and send to me?

            I want to check if your computer can even connect to pluto's domains.

            jaxloko2undefined 1 Reply Last reply
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            • HannesCundefined HannesC

              Can you try installing a VPN and see if it works? It worked for a guy. Also use a system wide vpn, not a browser vpn.

              jaxloko2undefined Offline
              jaxloko2undefined Offline
              jaxloko2
              wrote on last edited by
              #8

              HannesC ill just do the cmd thing and i try ok,and can you pass me a good vpn?

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              • Mr. Androidundefined Mr. Android

                can you open command prompt, then type the following:
                ping plutonium.pw

                once that finishes type
                ping cdn.plutonium.pw

                then screenshot the command prompt window and send to me?

                I want to check if your computer can even connect to pluto's domains.

                jaxloko2undefined Offline
                jaxloko2undefined Offline
                jaxloko2
                wrote on last edited by
                #9

                @Mr-Android bd8a93dd-e88c-4350-a685-1a6f926e648e-image.png first one
                773f5841-4d4d-47b0-b926-c96dc3359216-image.png
                second one

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                • Mr. Androidundefined Offline
                  Mr. Androidundefined Offline
                  Mr. Android
                  Plutonium Admin
                  wrote on last edited by
                  #10

                  Eldor Do you have any idea's of what could cause it to hang here?

                  1 Reply Last reply
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                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC
                    Plutonium Staff
                    wrote on last edited by
                    #11

                    Yeah follow what Android/Eldor says, if it still doesn't work after that, try a VPN. Any free vpn works, just google.

                    jaxloko2undefined 1 Reply Last reply
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                    • HannesCundefined HannesC

                      Yeah follow what Android/Eldor says, if it still doesn't work after that, try a VPN. Any free vpn works, just google.

                      jaxloko2undefined Offline
                      jaxloko2undefined Offline
                      jaxloko2
                      wrote on last edited by
                      #12

                      HannesC gonna try already ok,

                      1 Reply Last reply
                      0
                      • Eldorundefined Offline
                        Eldorundefined Offline
                        Eldor
                        Plutonium Admin
                        wrote on last edited by
                        #13

                        This isn't a network error, the updater finishes updating and then tries to start the launcher, which for some reason fails, and then it quits (as intended).

                        jaxloko2undefined 1 Reply Last reply
                        0
                        • Eldorundefined Eldor

                          This isn't a network error, the updater finishes updating and then tries to start the launcher, which for some reason fails, and then it quits (as intended).

                          jaxloko2undefined Offline
                          jaxloko2undefined Offline
                          jaxloko2
                          wrote on last edited by
                          #14

                          Eldor is there any place i can uninstall pluto launcher and re install it?

                          Eldorundefined Mr. Androidundefined 2 Replies Last reply
                          0
                          • jaxloko2undefined jaxloko2

                            Eldor is there any place i can uninstall pluto launcher and re install it?

                            Eldorundefined Offline
                            Eldorundefined Offline
                            Eldor
                            Plutonium Admin
                            wrote on last edited by
                            #15

                            jaxloko2 Try removing the "Plutonium" folder in %localappdata%.

                            jaxloko2undefined 1 Reply Last reply
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                            • Eldorundefined Eldor

                              jaxloko2 Try removing the "Plutonium" folder in %localappdata%.

                              jaxloko2undefined Offline
                              jaxloko2undefined Offline
                              jaxloko2
                              wrote on last edited by
                              #16

                              Eldor ok

                              1 Reply Last reply
                              0
                              • jaxloko2undefined jaxloko2

                                Eldor is there any place i can uninstall pluto launcher and re install it?

                                Mr. Androidundefined Offline
                                Mr. Androidundefined Offline
                                Mr. Android
                                Plutonium Admin
                                wrote on last edited by
                                #17

                                jaxloko2 Delete the folder %localappdata%/Plutonium

                                This one:
                                0ff8ca28-b9d4-4f4c-94d2-173e8f62fd77-image.png

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                                0
                                • HannesCundefined Offline
                                  HannesCundefined Offline
                                  HannesC
                                  Plutonium Staff
                                  wrote on last edited by
                                  #18

                                  If the updater finishes updating shouldn't he be able to launch it from %localappdata%/Plutonium/bin/plutonium-launcher-win32.exe? Just a workaround though, you'd still need to run the pluto updater time to time to check for updates and download them.

                                  jaxloko2undefined Eldorundefined 2 Replies Last reply
                                  0
                                  • HannesCundefined HannesC

                                    If the updater finishes updating shouldn't he be able to launch it from %localappdata%/Plutonium/bin/plutonium-launcher-win32.exe? Just a workaround though, you'd still need to run the pluto updater time to time to check for updates and download them.

                                    jaxloko2undefined Offline
                                    jaxloko2undefined Offline
                                    jaxloko2
                                    wrote on last edited by
                                    #19

                                    HannesC ok

                                    jaxloko2undefined 1 Reply Last reply
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                                    • jaxloko2undefined jaxloko2

                                      HannesC ok

                                      jaxloko2undefined Offline
                                      jaxloko2undefined Offline
                                      jaxloko2
                                      wrote on last edited by
                                      #20

                                      jaxloko2 gonna try it,ill update you guys

                                      1 Reply Last reply
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                                      • HannesCundefined HannesC

                                        If the updater finishes updating shouldn't he be able to launch it from %localappdata%/Plutonium/bin/plutonium-launcher-win32.exe? Just a workaround though, you'd still need to run the pluto updater time to time to check for updates and download them.

                                        Eldorundefined Offline
                                        Eldorundefined Offline
                                        Eldor
                                        Plutonium Admin
                                        wrote on last edited by
                                        #21

                                        HannesC said in pluto does not open:

                                        If the updater finishes updating shouldn't he be able to launch it from %localappdata%/Plutonium/bin/plutonium-launcher-win32.exe? Just a workaround though, you'd still need to run the pluto updater time to time to check for updates and download them.

                                        This is a bad workaround, as we might change how the launch mechanism works down the line.

                                        jaxloko2undefined 3 Replies Last reply
                                        0
                                        • HannesCundefined Offline
                                          HannesCundefined Offline
                                          HannesC
                                          Plutonium Staff
                                          wrote on last edited by
                                          #22

                                          Ah yeah you're right, my b.

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