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pluto does not open

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  • Mr. Androidundefined Offline
    Mr. Androidundefined Offline
    Mr. Android Plutonium Admin
    wrote on last edited by
    #2

    Who is your Internet Service Provider?

    jaxloko2undefined 1 Reply Last reply
    0
    • jaxloko2undefined Offline
      jaxloko2undefined Offline
      jaxloko2
      replied to Mr. Android on last edited by
      #3

      Mr. Android im brazilian its claro, like a week before it was normal,i tried to change dns and every thing but nothing work,my friend is brazilian too and it is normal

      1 Reply Last reply
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      • Mr. Androidundefined Offline
        Mr. Androidundefined Offline
        Mr. Android Plutonium Admin
        wrote on last edited by
        #4

        It could be a firewall problem, i suggest checking your windows firewall and allowing plutonium.exe through it. Also might be worth checking if your router has a firewall and if so, turn that off.

        jaxloko2undefined 1 Reply Last reply
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        • jaxloko2undefined Offline
          jaxloko2undefined Offline
          jaxloko2
          replied to Mr. Android on last edited by
          #5

          Mr. Android about the firewalls,all of,cause i can play some games that the firewall stoped me from playing it online with friends,

          1 Reply Last reply
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          • HannesCundefined Offline
            HannesCundefined Offline
            HannesC Plutonium Staff
            wrote on last edited by
            #6

            Can you try installing a VPN and see if it works? It worked for a guy. Also use a system wide vpn, not a browser vpn.

            jaxloko2undefined 1 Reply Last reply
            0
            • Mr. Androidundefined Offline
              Mr. Androidundefined Offline
              Mr. Android Plutonium Admin
              wrote on last edited by
              #7

              can you open command prompt, then type the following:
              ping plutonium.pw

              once that finishes type
              ping cdn.plutonium.pw

              then screenshot the command prompt window and send to me?

              I want to check if your computer can even connect to pluto's domains.

              jaxloko2undefined 1 Reply Last reply
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              • jaxloko2undefined Offline
                jaxloko2undefined Offline
                jaxloko2
                replied to HannesC on last edited by
                #8

                HannesC ill just do the cmd thing and i try ok,and can you pass me a good vpn?

                1 Reply Last reply
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                • jaxloko2undefined Offline
                  jaxloko2undefined Offline
                  jaxloko2
                  replied to Mr. Android on last edited by
                  #9

                  Mr. Android bd8a93dd-e88c-4350-a685-1a6f926e648e-image.png first one
                  773f5841-4d4d-47b0-b926-c96dc3359216-image.png
                  second one

                  1 Reply Last reply
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                  • Mr. Androidundefined Offline
                    Mr. Androidundefined Offline
                    Mr. Android Plutonium Admin
                    wrote on last edited by
                    #10

                    Eldor Do you have any idea's of what could cause it to hang here?

                    1 Reply Last reply
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                    • HannesCundefined Offline
                      HannesCundefined Offline
                      HannesC Plutonium Staff
                      wrote on last edited by
                      #11

                      Yeah follow what Android/Eldor says, if it still doesn't work after that, try a VPN. Any free vpn works, just google.

                      jaxloko2undefined 1 Reply Last reply
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                      • jaxloko2undefined Offline
                        jaxloko2undefined Offline
                        jaxloko2
                        replied to HannesC on last edited by
                        #12

                        HannesC gonna try already ok,

                        1 Reply Last reply
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                        • Eldorundefined Offline
                          Eldorundefined Offline
                          Eldor Plutonium Admin
                          wrote on last edited by
                          #13

                          This isn't a network error, the updater finishes updating and then tries to start the launcher, which for some reason fails, and then it quits (as intended).

                          jaxloko2undefined 1 Reply Last reply
                          0
                          • jaxloko2undefined Offline
                            jaxloko2undefined Offline
                            jaxloko2
                            replied to Eldor on last edited by
                            #14

                            Eldor is there any place i can uninstall pluto launcher and re install it?

                            Eldorundefined Mr. Androidundefined 2 Replies Last reply
                            0
                            • Eldorundefined Offline
                              Eldorundefined Offline
                              Eldor Plutonium Admin
                              replied to jaxloko2 on last edited by
                              #15

                              jaxloko2 Try removing the "Plutonium" folder in %localappdata%.

                              jaxloko2undefined 1 Reply Last reply
                              0
                              • jaxloko2undefined Offline
                                jaxloko2undefined Offline
                                jaxloko2
                                replied to Eldor on last edited by
                                #16

                                Eldor ok

                                1 Reply Last reply
                                0
                                • Mr. Androidundefined Offline
                                  Mr. Androidundefined Offline
                                  Mr. Android Plutonium Admin
                                  replied to jaxloko2 on last edited by
                                  #17

                                  jaxloko2 Delete the folder %localappdata%/Plutonium

                                  This one:
                                  0ff8ca28-b9d4-4f4c-94d2-173e8f62fd77-image.png

                                  1 Reply Last reply
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                                  • HannesCundefined Offline
                                    HannesCundefined Offline
                                    HannesC Plutonium Staff
                                    wrote on last edited by
                                    #18

                                    If the updater finishes updating shouldn't he be able to launch it from %localappdata%/Plutonium/bin/plutonium-launcher-win32.exe? Just a workaround though, you'd still need to run the pluto updater time to time to check for updates and download them.

                                    jaxloko2undefined Eldorundefined 2 Replies Last reply
                                    0
                                    • jaxloko2undefined Offline
                                      jaxloko2undefined Offline
                                      jaxloko2
                                      replied to HannesC on last edited by
                                      #19

                                      HannesC ok

                                      jaxloko2undefined 1 Reply Last reply
                                      0
                                      • jaxloko2undefined Offline
                                        jaxloko2undefined Offline
                                        jaxloko2
                                        replied to jaxloko2 on last edited by
                                        #20

                                        jaxloko2 gonna try it,ill update you guys

                                        1 Reply Last reply
                                        0
                                        • Eldorundefined Offline
                                          Eldorundefined Offline
                                          Eldor Plutonium Admin
                                          replied to HannesC on last edited by
                                          #21

                                          HannesC said in pluto does not open:

                                          If the updater finishes updating shouldn't he be able to launch it from %localappdata%/Plutonium/bin/plutonium-launcher-win32.exe? Just a workaround though, you'd still need to run the pluto updater time to time to check for updates and download them.

                                          This is a bad workaround, as we might change how the launch mechanism works down the line.

                                          jaxloko2undefined 3 Replies Last reply
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