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pluto does not open

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  • Mr. Androidundefined Offline
    Mr. Androidundefined Offline
    Mr. Android
    Plutonium Admin
    wrote on last edited by
    #2

    Who is your Internet Service Provider?

    jaxloko2undefined 1 Reply Last reply
    0
    • Mr. Androidundefined Mr. Android

      Who is your Internet Service Provider?

      jaxloko2undefined Offline
      jaxloko2undefined Offline
      jaxloko2
      wrote on last edited by
      #3

      @Mr-Android im brazilian its claro, like a week before it was normal,i tried to change dns and every thing but nothing work,my friend is brazilian too and it is normal

      1 Reply Last reply
      0
      • Mr. Androidundefined Offline
        Mr. Androidundefined Offline
        Mr. Android
        Plutonium Admin
        wrote on last edited by
        #4

        It could be a firewall problem, i suggest checking your windows firewall and allowing plutonium.exe through it. Also might be worth checking if your router has a firewall and if so, turn that off.

        jaxloko2undefined 1 Reply Last reply
        0
        • Mr. Androidundefined Mr. Android

          It could be a firewall problem, i suggest checking your windows firewall and allowing plutonium.exe through it. Also might be worth checking if your router has a firewall and if so, turn that off.

          jaxloko2undefined Offline
          jaxloko2undefined Offline
          jaxloko2
          wrote on last edited by
          #5

          @Mr-Android about the firewalls,all of,cause i can play some games that the firewall stoped me from playing it online with friends,

          1 Reply Last reply
          0
          • HannesCundefined Offline
            HannesCundefined Offline
            HannesC
            Plutonium Staff
            wrote on last edited by
            #6

            Can you try installing a VPN and see if it works? It worked for a guy. Also use a system wide vpn, not a browser vpn.

            jaxloko2undefined 1 Reply Last reply
            0
            • Mr. Androidundefined Offline
              Mr. Androidundefined Offline
              Mr. Android
              Plutonium Admin
              wrote on last edited by
              #7

              can you open command prompt, then type the following:
              ping plutonium.pw

              once that finishes type
              ping cdn.plutonium.pw

              then screenshot the command prompt window and send to me?

              I want to check if your computer can even connect to pluto's domains.

              jaxloko2undefined 1 Reply Last reply
              0
              • HannesCundefined HannesC

                Can you try installing a VPN and see if it works? It worked for a guy. Also use a system wide vpn, not a browser vpn.

                jaxloko2undefined Offline
                jaxloko2undefined Offline
                jaxloko2
                wrote on last edited by
                #8

                HannesC ill just do the cmd thing and i try ok,and can you pass me a good vpn?

                1 Reply Last reply
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                • Mr. Androidundefined Mr. Android

                  can you open command prompt, then type the following:
                  ping plutonium.pw

                  once that finishes type
                  ping cdn.plutonium.pw

                  then screenshot the command prompt window and send to me?

                  I want to check if your computer can even connect to pluto's domains.

                  jaxloko2undefined Offline
                  jaxloko2undefined Offline
                  jaxloko2
                  wrote on last edited by
                  #9

                  @Mr-Android bd8a93dd-e88c-4350-a685-1a6f926e648e-image.png first one
                  773f5841-4d4d-47b0-b926-c96dc3359216-image.png
                  second one

                  1 Reply Last reply
                  0
                  • Mr. Androidundefined Offline
                    Mr. Androidundefined Offline
                    Mr. Android
                    Plutonium Admin
                    wrote on last edited by
                    #10

                    Eldor Do you have any idea's of what could cause it to hang here?

                    1 Reply Last reply
                    0
                    • HannesCundefined Offline
                      HannesCundefined Offline
                      HannesC
                      Plutonium Staff
                      wrote on last edited by
                      #11

                      Yeah follow what Android/Eldor says, if it still doesn't work after that, try a VPN. Any free vpn works, just google.

                      jaxloko2undefined 1 Reply Last reply
                      0
                      • HannesCundefined HannesC

                        Yeah follow what Android/Eldor says, if it still doesn't work after that, try a VPN. Any free vpn works, just google.

                        jaxloko2undefined Offline
                        jaxloko2undefined Offline
                        jaxloko2
                        wrote on last edited by
                        #12

                        HannesC gonna try already ok,

                        1 Reply Last reply
                        0
                        • Eldorundefined Offline
                          Eldorundefined Offline
                          Eldor
                          Plutonium Admin
                          wrote on last edited by
                          #13

                          This isn't a network error, the updater finishes updating and then tries to start the launcher, which for some reason fails, and then it quits (as intended).

                          jaxloko2undefined 1 Reply Last reply
                          0
                          • Eldorundefined Eldor

                            This isn't a network error, the updater finishes updating and then tries to start the launcher, which for some reason fails, and then it quits (as intended).

                            jaxloko2undefined Offline
                            jaxloko2undefined Offline
                            jaxloko2
                            wrote on last edited by
                            #14

                            Eldor is there any place i can uninstall pluto launcher and re install it?

                            Eldorundefined Mr. Androidundefined 2 Replies Last reply
                            0
                            • jaxloko2undefined jaxloko2

                              Eldor is there any place i can uninstall pluto launcher and re install it?

                              Eldorundefined Offline
                              Eldorundefined Offline
                              Eldor
                              Plutonium Admin
                              wrote on last edited by
                              #15

                              jaxloko2 Try removing the "Plutonium" folder in %localappdata%.

                              jaxloko2undefined 1 Reply Last reply
                              0
                              • Eldorundefined Eldor

                                jaxloko2 Try removing the "Plutonium" folder in %localappdata%.

                                jaxloko2undefined Offline
                                jaxloko2undefined Offline
                                jaxloko2
                                wrote on last edited by
                                #16

                                Eldor ok

                                1 Reply Last reply
                                0
                                • jaxloko2undefined jaxloko2

                                  Eldor is there any place i can uninstall pluto launcher and re install it?

                                  Mr. Androidundefined Offline
                                  Mr. Androidundefined Offline
                                  Mr. Android
                                  Plutonium Admin
                                  wrote on last edited by
                                  #17

                                  jaxloko2 Delete the folder %localappdata%/Plutonium

                                  This one:
                                  0ff8ca28-b9d4-4f4c-94d2-173e8f62fd77-image.png

                                  1 Reply Last reply
                                  0
                                  • HannesCundefined Offline
                                    HannesCundefined Offline
                                    HannesC
                                    Plutonium Staff
                                    wrote on last edited by
                                    #18

                                    If the updater finishes updating shouldn't he be able to launch it from %localappdata%/Plutonium/bin/plutonium-launcher-win32.exe? Just a workaround though, you'd still need to run the pluto updater time to time to check for updates and download them.

                                    jaxloko2undefined Eldorundefined 2 Replies Last reply
                                    0
                                    • HannesCundefined HannesC

                                      If the updater finishes updating shouldn't he be able to launch it from %localappdata%/Plutonium/bin/plutonium-launcher-win32.exe? Just a workaround though, you'd still need to run the pluto updater time to time to check for updates and download them.

                                      jaxloko2undefined Offline
                                      jaxloko2undefined Offline
                                      jaxloko2
                                      wrote on last edited by
                                      #19

                                      HannesC ok

                                      jaxloko2undefined 1 Reply Last reply
                                      0
                                      • jaxloko2undefined jaxloko2

                                        HannesC ok

                                        jaxloko2undefined Offline
                                        jaxloko2undefined Offline
                                        jaxloko2
                                        wrote on last edited by
                                        #20

                                        jaxloko2 gonna try it,ill update you guys

                                        1 Reply Last reply
                                        0
                                        • HannesCundefined HannesC

                                          If the updater finishes updating shouldn't he be able to launch it from %localappdata%/Plutonium/bin/plutonium-launcher-win32.exe? Just a workaround though, you'd still need to run the pluto updater time to time to check for updates and download them.

                                          Eldorundefined Offline
                                          Eldorundefined Offline
                                          Eldor
                                          Plutonium Admin
                                          wrote on last edited by
                                          #21

                                          HannesC said in pluto does not open:

                                          If the updater finishes updating shouldn't he be able to launch it from %localappdata%/Plutonium/bin/plutonium-launcher-win32.exe? Just a workaround though, you'd still need to run the pluto updater time to time to check for updates and download them.

                                          This is a bad workaround, as we might change how the launch mechanism works down the line.

                                          jaxloko2undefined 3 Replies Last reply
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