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Hello, Need some further guidance

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  • honorundefined honor

    Dss0 Thanks for that but however I already have all the DirectX files downloaded and updated and also all the NETFramework files also. I forgot to mention that in my first statement.

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    Dss0
    Plutonium Staff
    wrote on last edited by
    #4

    honor and what about the c++ redistributables?

    honorundefined 1 Reply Last reply
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    • Dss0undefined Dss0

      honor and what about the c++ redistributables?

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      honor
      wrote on last edited by
      #5

      Dss0 Yes. I basically have been installing windows on systems for years now and I usually install all of them right after installation from Microsoft's Website. Also I tried this same process before couple months ago with BO2 because a friend told me about you guys since the steam version is dead from hackers that keep crashing lobbies and clients. He also gave me the links for all the C++ files, DirectX and NETFramework to reinstall again since you guys have them linked and I did but no luck with getting the launcher started on BO2 either and I said I'll try back again but this time for MW3 and boom, no luck once more.

      Dss0undefined 1 Reply Last reply
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      • honorundefined honor

        Dss0 Yes. I basically have been installing windows on systems for years now and I usually install all of them right after installation from Microsoft's Website. Also I tried this same process before couple months ago with BO2 because a friend told me about you guys since the steam version is dead from hackers that keep crashing lobbies and clients. He also gave me the links for all the C++ files, DirectX and NETFramework to reinstall again since you guys have them linked and I did but no luck with getting the launcher started on BO2 either and I said I'll try back again but this time for MW3 and boom, no luck once more.

        Dss0undefined Offline
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        Dss0
        Plutonium Staff
        wrote on last edited by
        #6

        honor ok so you do have some pc knowledge, that's good. Can you check event viewer for any events caused by the pluto launcher? Also which av software are you using?

        honorundefined 1 Reply Last reply
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        • Dss0undefined Dss0

          honor ok so you do have some pc knowledge, that's good. Can you check event viewer for any events caused by the pluto launcher? Also which av software are you using?

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          honor
          wrote on last edited by honor
          #7

          Dss0 I didn't see anything relating to that or I could be wrong. I use SMADAV. Do you want to use TeamViewer and try your luck with anything? I basically only use this system for playing COD on the side and Multi Media content.

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          • honorundefined honor

            Dss0 I didn't see anything relating to that or I could be wrong. I use SMADAV. Do you want to use TeamViewer and try your luck with anything? I basically only use this system for playing COD on the side and Multi Media content.

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            Dss0
            Plutonium Staff
            wrote on last edited by
            #8

            honor said in Hello, Need some further guidance:

            SMADAV

            never heard of that, defender is prolly better. Do you have an option to exclude files and folders from scanning in that software? If yes, exclude %localappdata%/Plutonium and the launcher itself.

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            • Dss0undefined Dss0

              honor said in Hello, Need some further guidance:

              SMADAV

              never heard of that, defender is prolly better. Do you have an option to exclude files and folders from scanning in that software? If yes, exclude %localappdata%/Plutonium and the launcher itself.

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              honor
              wrote on last edited by
              #9

              Dss0 Yes lol. I been using for a while it's cool and doesn't use much of your local system resources. When I was younger my uncle told me about it so from since then I just installed it and it detected anything. I'm not from the US, I'm from South America, Georgetown Guyana. It usually brings up files that are detected and ask if you want to bypass it basically and didn't do anything. I'll just uninstall it and try running the launcher again and see what happens.

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              • Dss0undefined Dss0

                honor said in Hello, Need some further guidance:

                SMADAV

                never heard of that, defender is prolly better. Do you have an option to exclude files and folders from scanning in that software? If yes, exclude %localappdata%/Plutonium and the launcher itself.

                honorundefined Offline
                honorundefined Offline
                honor
                wrote on last edited by
                #10

                Dss0 Well I uninstalled it and restarted and tried to run the launcher again and nope same thing. It just shows the loading circle around the mouse curser for like 1 second and nothing happens afterwards. Tried running as admin as well and nothing.

                Dss0undefined 1 Reply Last reply
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                • honorundefined honor

                  Dss0 Well I uninstalled it and restarted and tried to run the launcher again and nope same thing. It just shows the loading circle around the mouse curser for like 1 second and nothing happens afterwards. Tried running as admin as well and nothing.

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                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #11

                  honor I forgot to ask, which version of windows are you on? Also how big is the launcher in filesize? If it's not 4123KB you're on an older version and should re-download it from here: https://cdn.plutonium.pw/updater/plutonium.exe

                  honorundefined 2 Replies Last reply
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                  • Dss0undefined Dss0

                    honor I forgot to ask, which version of windows are you on? Also how big is the launcher in filesize? If it's not 4123KB you're on an older version and should re-download it from here: https://cdn.plutonium.pw/updater/plutonium.exe

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                    honor
                    wrote on last edited by honor
                    #12

                    Dss0 Windows 10 Pro 64bit. Alright I'll try that new one you provided and see if it works.

                    Capture.PNG

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                    • Dss0undefined Dss0

                      honor I forgot to ask, which version of windows are you on? Also how big is the launcher in filesize? If it's not 4123KB you're on an older version and should re-download it from here: https://cdn.plutonium.pw/updater/plutonium.exe

                      honorundefined Offline
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                      honor
                      wrote on last edited by
                      #13

                      Dss0 Same thing happening lol. Nothing happens after tried to open the launcher.

                      Dss0undefined 1 Reply Last reply
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                      • honorundefined honor

                        Dss0 Same thing happening lol. Nothing happens after tried to open the launcher.

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                        Dss0
                        Plutonium Staff
                        wrote on last edited by
                        #14

                        honor i'm out of ideas then.

                        honorundefined 1 Reply Last reply
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                        • Dss0undefined Dss0

                          honor i'm out of ideas then.

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                          honor
                          wrote on last edited by
                          #15

                          Dss0 I understand. It's cool man thanks. I'll try to figure something else out and if I ever get through I'll update you.

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