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i need help

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  • undefined Offline
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    jygsaw1927
    wrote on Nov 14, 2020, 2:53 AM last edited by
    #1

    i need help somebody?

    an exception occured! writing minidump...
    minidump: C:\Users\Coreli5\AppData\Local\Plutonium\crashdumps\plutonium-r1065-2020-11-13_09-49-57.dmp

    and also this error

    https://media.discordapp.net/attachments/738093478688456725/776996003566977044/unknown.png?width=853&height=480

    undefined undefined 2 Replies Last reply Nov 14, 2020, 3:53 AM
    1
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      Pistakilla
      replied to jygsaw1927 on Nov 14, 2020, 3:53 AM last edited by Pistakilla Nov 14, 2020, 5:54 AM
      #2

      jygsaw1927

      Make sure you disable your antivirus, then allow an exception to Plutonium.exe. If you are using Windows defender, follow this guide.

      If that didn't work, delete the older plutonium.exe file (and the plutonium.new.exe files if present) and redownload the launcher here.

      Error continues to persist, then I suggest you find any overlay apps, msi afterburner, ccleaner or rivatuner that will affect launching the game/launcher and uninstall it or disable it.

      Last resort is to fully update windows 10 until you get no more updates.

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        gtnitr_lol
        wrote on Nov 14, 2020, 7:13 AM last edited by
        #3

        dude if its ur first time running the game this error will come for everyone cos some file from the game directory will be missing
        the error won't come when running second time.

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          gtnitr_lol
          wrote on Nov 14, 2020, 7:14 AM last edited by
          #4

          while running the second time it will restore all files needed and will run for sure

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            Dss0 Plutonium Staff
            replied to jygsaw1927 on Nov 14, 2020, 6:29 PM last edited by
            #5

            jygsaw1927 Do you have msi afterburner? Try disabling it's overlay.

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              jygsaw1927
              wrote on Nov 16, 2020, 1:55 AM last edited by
              #6

              hey people the solutions don't help me with the problem, don't have other solutions?

              1 Reply Last reply
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              5/6

              Nov 14, 2020, 6:29 PM

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