problem with the launcher

[kazuma]

I have been trying to play BO2 for a week but the launcher does not open I installed the latest version of plutonium I double clicked but nothing comes out the launcher does not appear the same thing happens with the MW3 please help me I want to play call of duty

[Dss0]

kazuma Install these 3 things:
https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer
https://aka.ms/vs/16/release/vc_redist.x64.exe
https://aka.ms/vs/16/release/vc_redist.x86.exe

[kazuma]

Dss0 I already installed all that and nothing

[Dss0]

kazuma which antivirus do you use and which version of windows are you on?

[kazuma]

Dss0 I don't use antivirus and I use windows 8.1

[Dss0]

kazuma the .net 4.7.2 installer i posted doesn't work on win8.1 (atleast according to microsoft). Install this ----

[kazuma]

Dss0 It does not let me open it

[Dss0]

kazuma what? the link or the installer file?

[kazuma]

Dss0 it tells me standalone installer windows update

[kazuma]

Dss0

[Dss0]

kazuma yea nvm, i misread. You should be able to aquire .net 4.7.2 via windows update tho. Install all available updates.

[kazuma]

Dss0 I do that before, I opened the plutonium normally but now not even formatting my pc opens

[Dss0]

kazuma no idea then. Just upgrade to win10, it's the only officially supported os anyways.

[kazuma]

Dss0 Windows 10 is frozen

[Dss0]

kazuma frozen?

[kazuma]

Dss0 locks up and restarts itself

[Dss0]

kazuma did you upgrade using the windows upgrade assistant? It asks you what you want to keep and selecting "personal files and apps" can cause this behaviour. Select "keep personal files only" instead.
Or just do a fresh install.. anyways i have no idea why it doesn't start on win8.1 and we don't officially support that os.