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my game does not start

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  • Lynafoxundefined Offline
    Lynafoxundefined Offline
    Lynafox
    wrote on last edited by
    #1

    Hello, when I click on play the game does not start and I have this which remains displayed, please help me.

    44rfg45g4fg4g.PNG

    Dss0undefined 1 Reply Last reply
    0
    • Lynafoxundefined Lynafox

      Hello, when I click on play the game does not start and I have this which remains displayed, please help me.

      44rfg45g4fg4g.PNG

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Lynafox

      • Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe.
      • Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder).
      • follow this video guide https://streamable.com/5giauo.
      • run the launcher as admin.
      • if you use mcaffee, uninstall it.
      BangMumtazundefined 1 Reply Last reply
      0
      • Dss0undefined Dss0

        Lynafox

        • Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe.
        • Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder).
        • follow this video guide https://streamable.com/5giauo.
        • run the launcher as admin.
        • if you use mcaffee, uninstall it.
        BangMumtazundefined Offline
        BangMumtazundefined Offline
        BangMumtaz
        wrote on last edited by
        #3

        Dss0 same won't work, not running, at the first i installed the game, and launch and then work 99% , when i try to restart my pc and open it up again, the game won't open, just like his (thread of the post)

        1 Reply Last reply
        0
        • BangMumtazundefined Offline
          BangMumtazundefined Offline
          BangMumtaz
          wrote on last edited by
          #4

          image_2020-11-22_110340.png

          i just reinstalled oprating system, and the result same ...

          1 Reply Last reply
          0
          • HannesCundefined Offline
            HannesCundefined Offline
            HannesC
            Plutonium Staff
            wrote on last edited by
            #5

            What apps do you have running in the background? Could you screenshot them? Also try quitting CPUID or any overlay apps running in the background.

            1 Reply Last reply
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