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DirectX ecountered an unrecoverable error

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  • CptVectorundefined Offline
    CptVectorundefined Offline
    CptVector
    wrote on last edited by
    #1

    Captura.PNG so.. i dont know what to do. My DirectX version is the 12 one. somewhere here i read that the only version plutonium launcher support is the 9th.

    Dss0undefined 1 Reply Last reply
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    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to CptVector on last edited by
      #2

      CptVector no, the launcher requires directx 11, the game directx 9. But besides that we don't support win7, upgrade to win10.

      CptVectorundefined 1 Reply Last reply
      0
      • CptVectorundefined Offline
        CptVectorundefined Offline
        CptVector
        replied to Dss0 on last edited by
        #3

        Dss0 its windows 10 already

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to CptVector on last edited by Dss0
          #4

          CptVector ah ok you are using the old design. Where did you download the game from?

          If you did not download it from our site i would recommend doing this first https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation.

          If you did download it from our site/our torrent some previous repack you installed fucked with your system files, note the "ask for help on from kyubey on kickasstorrents", that is not a microsoft directx error message.

          In that case you can try the following (which you can also try if the errors persists after you repaired your game):

          • update your gpu drivers
          • if you're on a laptop with dual gpus make sure the game is using the dedicated gpu (nvidia/amd control panel)
          • install directx from the redist folder in the game folder (dxsetup.exe)
          • install this https://cdn.discordapp.com/attachments/219514629703860235/779123984088301578/DX90c_Addon_Installer.exe

          If it still doesn't work try this:

          • open the start menu and search for "cmd"
          • run cmd as admin
          • execute the following command
          dism /online /cleanup-image /restorehealth
          
          • after dism has finished repairing your system restart your pc

          If it still doesn't work i'm out of ideas (apart from reinstalling windows but that's quite impractical).

          CptVectorundefined 2 Replies Last reply
          1
          • CptVectorundefined Offline
            CptVectorundefined Offline
            CptVector
            replied to Dss0 on last edited by
            #5

            Dss0 ok, thanks for all. I´ll reply you again about the result

            1 Reply Last reply
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            • CptVectorundefined Offline
              CptVectorundefined Offline
              CptVector
              replied to Dss0 on last edited by
              #6

              Dss0 solved. thx

              1 Reply Last reply
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