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DirectX ecountered an unrecoverable error

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  • CptVectorundefined Offline
    CptVectorundefined Offline
    CptVector
    wrote on last edited by
    #1

    Captura.PNG so.. i dont know what to do. My DirectX version is the 12 one. somewhere here i read that the only version plutonium launcher support is the 9th.

    Dss0undefined 1 Reply Last reply
    0
    • CptVectorundefined CptVector

      Captura.PNG so.. i dont know what to do. My DirectX version is the 12 one. somewhere here i read that the only version plutonium launcher support is the 9th.

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      CptVector no, the launcher requires directx 11, the game directx 9. But besides that we don't support win7, upgrade to win10.

      CptVectorundefined 1 Reply Last reply
      0
      • Dss0undefined Dss0

        CptVector no, the launcher requires directx 11, the game directx 9. But besides that we don't support win7, upgrade to win10.

        CptVectorundefined Offline
        CptVectorundefined Offline
        CptVector
        wrote on last edited by
        #3

        Dss0 its windows 10 already

        Dss0undefined 1 Reply Last reply
        0
        • CptVectorundefined CptVector

          Dss0 its windows 10 already

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by Dss0
          #4

          CptVector ah ok you are using the old design. Where did you download the game from?

          If you did not download it from our site i would recommend doing this first https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation.

          If you did download it from our site/our torrent some previous repack you installed fucked with your system files, note the "ask for help on from kyubey on kickasstorrents", that is not a microsoft directx error message.

          In that case you can try the following (which you can also try if the errors persists after you repaired your game):

          • update your gpu drivers
          • if you're on a laptop with dual gpus make sure the game is using the dedicated gpu (nvidia/amd control panel)
          • install directx from the redist folder in the game folder (dxsetup.exe)
          • install this https://cdn.discordapp.com/attachments/219514629703860235/779123984088301578/DX90c_Addon_Installer.exe

          If it still doesn't work try this:

          • open the start menu and search for "cmd"
          • run cmd as admin
          • execute the following command
          dism /online /cleanup-image /restorehealth
          
          • after dism has finished repairing your system restart your pc

          If it still doesn't work i'm out of ideas (apart from reinstalling windows but that's quite impractical).

          CptVectorundefined 2 Replies Last reply
          1
          • Dss0undefined Dss0

            CptVector ah ok you are using the old design. Where did you download the game from?

            If you did not download it from our site i would recommend doing this first https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation.

            If you did download it from our site/our torrent some previous repack you installed fucked with your system files, note the "ask for help on from kyubey on kickasstorrents", that is not a microsoft directx error message.

            In that case you can try the following (which you can also try if the errors persists after you repaired your game):

            • update your gpu drivers
            • if you're on a laptop with dual gpus make sure the game is using the dedicated gpu (nvidia/amd control panel)
            • install directx from the redist folder in the game folder (dxsetup.exe)
            • install this https://cdn.discordapp.com/attachments/219514629703860235/779123984088301578/DX90c_Addon_Installer.exe

            If it still doesn't work try this:

            • open the start menu and search for "cmd"
            • run cmd as admin
            • execute the following command
            dism /online /cleanup-image /restorehealth
            
            • after dism has finished repairing your system restart your pc

            If it still doesn't work i'm out of ideas (apart from reinstalling windows but that's quite impractical).

            CptVectorundefined Offline
            CptVectorundefined Offline
            CptVector
            wrote on last edited by
            #5

            Dss0 ok, thanks for all. I´ll reply you again about the result

            1 Reply Last reply
            0
            • Dss0undefined Dss0

              CptVector ah ok you are using the old design. Where did you download the game from?

              If you did not download it from our site i would recommend doing this first https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation.

              If you did download it from our site/our torrent some previous repack you installed fucked with your system files, note the "ask for help on from kyubey on kickasstorrents", that is not a microsoft directx error message.

              In that case you can try the following (which you can also try if the errors persists after you repaired your game):

              • update your gpu drivers
              • if you're on a laptop with dual gpus make sure the game is using the dedicated gpu (nvidia/amd control panel)
              • install directx from the redist folder in the game folder (dxsetup.exe)
              • install this https://cdn.discordapp.com/attachments/219514629703860235/779123984088301578/DX90c_Addon_Installer.exe

              If it still doesn't work try this:

              • open the start menu and search for "cmd"
              • run cmd as admin
              • execute the following command
              dism /online /cleanup-image /restorehealth
              
              • after dism has finished repairing your system restart your pc

              If it still doesn't work i'm out of ideas (apart from reinstalling windows but that's quite impractical).

              CptVectorundefined Offline
              CptVectorundefined Offline
              CptVector
              wrote on last edited by
              #6

              Dss0 solved. thx

              1 Reply Last reply
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