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Game crash

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  • ROYCE1undefined Offline
    ROYCE1undefined Offline
    ROYCE1
    wrote on last edited by
    #1

    I can't launch the game its crashes every time i did everything right

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to ROYCE1 on last edited by
      #2

      ROYCE1 we need more info. Can you post a screenshot of the error message?

      1 Reply Last reply
      0
      • ROYCE1undefined Offline
        ROYCE1undefined Offline
        ROYCE1
        wrote on last edited by
        #3

        heres what i did i downloaded the torrent and all of the files was in a folder called games and i click the launcher and click the game settings to locate the file and i clicked play and it saids launcher cant respond and it crashes everytime

        1 Reply Last reply
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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC Plutonium Staff
          wrote on last edited by HannesC
          #4

          ROYCE1 Install the redists and run dxsetup.exe inside the directx folder, from the redist folder provided with the basegame. Also what antivirus do you use?

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          • ROYCE1undefined Offline
            ROYCE1undefined Offline
            ROYCE1
            wrote on last edited by
            #5

            i did what you told me and i uses mcafee as my antivirus and it still crashes
            Screenshot (149).png
            it just get stuck at the loading screen after that it closes

            1 Reply Last reply
            0
            • ROYCE1undefined Offline
              ROYCE1undefined Offline
              ROYCE1
              wrote on last edited by
              #6

              why i cant because i have paid 1 year subscription on mcafee

              Xerxesundefined 1 Reply Last reply
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              • Xerxesundefined Offline
                Xerxesundefined Offline
                Xerxes Plutonium Staff
                replied to ROYCE1 on last edited by
                #7

                Ask McAfee, they are causing the problem after all. All we can tell you is that they are causing it and that uninstalling solves that problem.

                1 Reply Last reply
                0
                • ROYCE1undefined Offline
                  ROYCE1undefined Offline
                  ROYCE1
                  wrote on last edited by
                  #8

                  it finally work but why is it hard to find join a public match

                  Dss0undefined 1 Reply Last reply
                  0
                  • Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0 Plutonium Staff
                    replied to ROYCE1 on last edited by
                    #9

                    ROYCE1 there are no public matches/matchmaking, you have to join a server via the server browser.

                    1 Reply Last reply
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                    • ROYCE1undefined Offline
                      ROYCE1undefined Offline
                      ROYCE1
                      wrote on last edited by
                      #10

                      including zombies public match ?

                      Dss0undefined 1 Reply Last reply
                      0
                      • Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0 Plutonium Staff
                        replied to ROYCE1 on last edited by
                        #11

                        ROYCE1 again:
                        there is no matchmaking in plutonium.
                        plutonium has dedicated servers only.

                        1 Reply Last reply
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                        • ROYCE1undefined Offline
                          ROYCE1undefined Offline
                          ROYCE1
                          wrote on last edited by
                          #12

                          okay noted

                          1 Reply Last reply
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