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Plutonium

HannesCundefined

HannesC

@HannesC
Plutonium Staff
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Recent Best Controversial

  • random client halts
    HannesCundefined HannesC

    We don't support 3rd party repacks, which could very much be causing your issue (bad game files). Delete everything and follow our guide https://plutonium.pw/docs/install/#installing-the-base-game-bo2.

    Also we need the error. Try to record it or quickly take a screenshot before the game closes.

    BO2 Client Support

  • the pov has been changed and I don't know how to change it
    HannesCundefined HannesC

    FOV? You can change it through cg_fov dvar.

    BO1 Client Support

  • Unable connect to zombies server
    HannesCundefined HannesC

    Known issue, will be resolved in a few hours.

    BO1 Client Support

  • unban request
    HannesCundefined HannesC

    https://plutonium.pw/docs/anticheat/#plutonium-cheat-policy

    General Discussion

  • unban request
    HannesCundefined HannesC

    Done.

    General Discussion

  • Stats/Progress not tracking consistently
    HannesCundefined HannesC

    Check again, stats had been reverted back a few hours ago and should track again now.

    BO2 Client Support

  • Cant connect to online Service
    HannesCundefined HannesC

    Issues are expected due to the BO1 release soon, try again in a few hours.

    BO2 Client Support

  • Wont let me play
    HannesCundefined HannesC

    Stats were reverted back, check again, should be fine now.

    General Discussion

  • Oh NO :( me and my friends see each other offline
    HannesCundefined HannesC

    Issues are expected due to the BO1 release soon, try again in a few hours.

    BO2 Client Support

  • For any reason me and my friends see each other offline
    HannesCundefined HannesC

    Issues are expected due to the BO1 release soon, try again in a few hours.

    BO2 Client Support

  • Hello my friend and I both appear offline to each other
    HannesCundefined HannesC

    Issues are expected due to the BO1 release soon, try again in a few hours.

    BO2 Client Support

  • random stuttering/freezing despite very high fps
    HannesCundefined HannesC

    https://plutonium.pw/docs/low-fps/

    BO2 Client Support

  • unban request
    HannesCundefined HannesC

    Change your password, enable 2fa on discord and post a screenshot of it. Once you've done this, I can revert the ban and make sure not to click on stupid scam links next time.

    General Discussion

  • bo2 crashes
    HannesCundefined HannesC

    0x000007b? Your AV could've quarantined the bootstrapper, add it to exclusions. https://plutonium.pw/docs/antivirus/

    Or you could try the other solutions here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

    BO2 Client Support

  • Zombies not loading?
    HannesCundefined HannesC

    Type r_fullscreen 0; vid_restart in the bootstrapper window. Also make sure your GPU drivers are updated.

    BO2 Client Support

  • I need help with the fps please
    HannesCundefined HannesC

    https://plutonium.pw/docs/low-fps/

    BO2 Client Support

  • Discord Ban Appeal
    HannesCundefined HannesC

    Unbanned.

    General Discussion

  • SETUP T6 MULTPLAYER not work
    HannesCundefined HannesC

    So its just stuck at Setup? Make sure the path isn't too long and you don't have any special characters in your path leading to your game files.

    Launcher Support

  • Unable to reset password
    HannesCundefined HannesC

    What's your email provider? Have you checked important/spam/trash folders?

    General Discussion

  • Game fails to lock mouse to screen
    HannesCundefined HannesC

    I wouldn't know that since its extremely hard to reproduce the issue, and it isn't consistent. Most people can run plutonium even with those apps installed, however some can't due to unknown reasons. Same with overlay apps - I can run the game fine with afterburner/rivatuner whereas some others can't with their games crashing instantaneously. I just told you a workaround, you're free to not follow/do it.

    BO2 Client Support
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