Plutonium

Nyneee Awesome stuff, that seems to be the feedback I'm getting elsewhere

Legend bro, glad it worked

https://discord.gg/plutonium

floral pyrant We don't get paid to fix it bro lmao. We have jobs and kids and stuff to deal with first

Hi all - we've been working in the background to see if we can improve this. We've had to move some of infrastructure from one Cloudflare account to another and then we have upgraded our account that runs the backend protection.

The hope is that with the upgraded account we will be given better routes globally for traffic and a few other optimizations for sockets. (Which the backend uses).

Please can people retry in the next few days (it may take up to a week for Cloudflare to change us to better routes) without WARP and see if the issue is resolved or not?

We have had 2 reports so far that this has solved the issue, keen to hear feedback

we need error messages or screenshots or something please or we can't help

Please see https://forum.plutonium.pw/post/149713 as we are discussing it there.

ALL - We are seeing multiple reports of WARP turned on stopping the connection lost error message BUT some servers will kick you for VPN usage. We are looking to see how we can make the game servers see your actual IP so that the connection stays but they see your real IP and don't kick. (And server owns can still enforce IP bans)

Please POST BELOW if WARP stopped the error but kicked you for VPN usage or not!

WARP Download: https://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-windows-1/distribution_groups/release

What is WARP? https://www.google.com/search?q=what+is+cloudflare+warp

Nyneee I can understand not sharing that here (kinda - especially with a 3 letter username) but they also emailed us and didn't share it there either... that would be helpful to us, please send us it 0n0

Nyneee Ah I may have been late on noticing the update lol

Thanks again for the info (and everyone else) - i'll try to see if there's a way we can make sure the server is given our real IP and not the WARP IP and that should fix the issue hopefully.

Everyone - please also update the game by running plutonium.exe (don't have WARP running if you installed it)

LOTS of changes so if it's code related (not likely tbh) this may fix it. It's definitely worth a shot as nothing to lose, please let us know

Nyneee Would you (and anybody else who has tried a VPN successfully and unsuccessfully) be able to download Cloudflare WARP and install it, run it and connect and then see if the connection is able to be made when opening BO2?

WARP is essentially a VPN through CloudFlare and hopefully whatever is stopping the connection through CloudFlare is fixed when it's going via CloudFlare.

Download Link: https://install.appcenter.ms/orgs/cloudflare/apps/1.1.1.1-windows-1/distribution_groups/release

Servers in theory shouldn't see WARP as a VPN so if this works please try playing on a server and see if you get kicked for using a VPN.

If this works, we can look to tell WARP to only route your internet traffic through WARP if it's related to Plutonium - I just haven't looked up how to do that yet. (So the privacy focussed people don't have to send all their internet traffic through CF if they don't want to)

Nyneee Thanks for the detailed breakdown. My leading guess right now is that it's related to people's Internet Service Provider. Either it's a router setting (which i hope for as then we can solve it / offer guidance) but there's a chance it's a problem between the ISP's and the Cloudflare, in which case I can try to call the ISP and log a support request but that will be it.

Seems MOST people are in Cali, with some in Australia and some in the middle east.

For people reading please answer the following if you are comfortable with it:

Your location (country / state):
Your ISP:
The model of your router: (It may be that one router model is shared among everyone's ISP).
Does using a VPN solve the issue for you?:

To the people that reached out via email - I've either added you on discord or emailed you back to explain why I couldn't add you.

Hey - can any of you with the issue please email [email protected] with your discord username? If you could include the country (or state) that you're connecting from and any other info you're already tried in the email for us to read, this will help us alot

Please only do this if you're willing to share your screen via discord and do some tests to help us troubleshoot the issue and gather more data. None of our staff are facing the issue so it's proving difficult to troubleshoot.

Thanks!

Happy belated birthday man!

Thanks for the reports - we are investigating on our side

We are not aware of any such exploit that would do that but really we need a video for you to demonstrate what is happening because explaining on it's own isn't enough for us to investigate.

It's an antispam prevention measure by the forum, it stops bots from creating hundreds of posts and threads.

I would have expected it to have not classed you as a new user by now, can you send a link to a screenshot of the exact message?

TwT Use the dog tags emblem and it will show your forum avatar when In game