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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • problem with the launcher

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    @teodown Redist Errors related to D3DCOMPILER_43.dll, XINPUT1_3.dll, D3DX9_37.dll, MSVCP140.dll or VCRUNTIME140.dll are caused by missing redistributable on your system. To fix this a member of the staff created a script that will download and install all the redistributable (redist) required to get Plutonium running. Download and open the script from the link below and let it finish to download and install every redist (Direct X, Visual C++ etc.) Then once it says it's finished you can close it and start your game. https://github.com/ChxseH/Redist-Installer/releases/download/latest/Redist-Installer.bat The speed varies depending on your download speed and on your PC specs. The script is safe so if you get a message from Windows click on "More info" and "Run anyway". You can always right click on it and click edit to see what's inside.
  • My problems with Plutonium

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    @Tufstuff2 no idea what you mean but your issue probably has a solution, that's the point of a client. Stating your issue and trying to find a solution is better than saying "it's bad" or "it doesn't work". Most of the time people complain about things when they are either the one doing it wrong or when there are several available solutions
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    @WolflexZ bad luck thank you
  • BO1 not an option on the launcher.

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    That's because BO1 was only available for a short amount of time as an Alpha test for Black Ops 1. It'll return though this year in May (next month) as an offical release for Plutonium though
  • Launching error

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    @Zervy said in Launching error: error during initialization could not load default asset 'fonts/720/consolefont' for asset type 'font' tried to load asset 'fonts/720/consolefont' Hey you could try this - https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation
  • New t5 not showing in launcher

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    [image: 1649361628126-b99e68f6-2c01-49ed-9757-3a2c11d15471-image.png]
  • Luncher error

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    Your system doesn't have Direct X installed so use what was linked above. If your system cannot run it properly then install from here https://www.microsoft.com/en-us/download/details.aspx?id=35
  • Launcher not Installing??

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    @silent-toenail https://github.com/ChxseH/Redist-Installer/releases/download/latest/Redist-Installer.bat
  • Installed new plutonium but it only says play, not setup

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    https://plutonium.pw/docs/install/#t6-error-invalid-game-path
  • help

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    @joustindomenech Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) the command below in the cmd and press enter dism /online /cleanup-image /restorehealth Once it's done restart your PC If after doing all of this it still doesn't work reply with these info What your antivirus is and if you disabled or uninstalled it A screenshot of your game files The crashdump files created in %localappdata%\Plutonium\crashdumps (upload them on a website like Google Drive, Mediafire or anyyhing else and include the link here) As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • Plutonium VM Support

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    Thanks for the really detailed responses, everyone. I guess I’ll stick to IW4x until Bootcamp is released, if ever.
  • Plutonium not loading

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    https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • This topic is deleted!

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  • Error encountered everytime while trying to download plutonium

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    thanks this helped me so much
  • failed storage/iw5/zone/mp_nightsift.ff

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    Can you translate the exception?
  • snowroller uninitialized

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    @alonsopuente i also have this problem to and it also somtimes says for me that a connection was forcibly closed by remote host
  • i downloaded plutonium.exe and it wont start

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    @SageSloth covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions, also make sure you meet the system requirements on top of that post.
  • why the game don't start

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    "Desktop" is not a folder that contains your Modern Warfare 3 files like the guide explains. Take your time to read the install guide. If you have no idea what to do then just do exactly as it says. You download MW3 and tell the launcher where MW3 is, not your desktop or another folder, MW3
  • This topic is deleted!

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  • This topic is deleted!

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