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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.6k Posts
  • Can't Open The Plutonium File

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    @Eumphoria in addition to what cooliox said make sure the torrent (if you used that to download the game) isn't still running (seeding) in your torrent client, if it is remove it.
  • the game is not starting

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    @Dss0 unfortunately yes and win7
  • plis help me

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    @nico13 try: if you downloaded the game via the torrent and still have it loaded in your torrent client remove it (right click -> delete). redownload the launcher from here and run it as admin https://cdn.plutonium.pw/updater/plutonium.exe. change your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10)
  • error

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    @slaying Pause the torrent if it's still seeding in the background. Was there a duplicated .new exe created as well? Delete both of them, redownload it from http://cdn.plutonium.pw/updater/plutonium.exe and run it as admin.
  • Pls help

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    @HazGamez that error is covered in this topic https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
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    @cooliox yes
  • Oops!

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    Hi, in order to help us help you we need quite a lot of information: What where you doing when the game crashed? Which map and game mode where you playing? Do you have any mods installed? In case you crashed on zombies, which difficulty did you play on? Do you have any overclocks applied? Do you have any DirectX overlays? What Exception Code did you get? What Exception Address did it show? The dump file (check %LOCALAPPDATA%\Plutonium\crashdumps)
  • Update issue

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    thanks dude it worked avira was being a weirdo
  • Failed to download file bin/AppCore.dll

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    you all need to stop high jacking threads and make your own
  • This topic is deleted!

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  • 1 launcher

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    This has been discussed internally before, there is no definitive answer about that from us nor the other projects (yet).
  • error when launching game

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    @Dss0 i think it runs now thanks!!
  • wont let me play plutonium

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    @tycho2710 post a screenshot of your game folder and the game settings in the launcher.
  • l got banned again for no reason

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    If this is your second ban then you are permanently banned. Looking through your posts you did attempt to circumvent the first ban and received a longer ban. Closing the thread.
  • error opening plutonium

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    @denes delete plutonium and plutonium.new and download the launcher from here https://cdn.plutonium.pw/updater/plutonium.exe then run it as admin.
  • launcher dont work

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    @SHITASSBOYY same thing
  • error 0xc000007b in windows 7

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    @sajad-444 Install everything inside the redist folder provided with the basegame. If that doesn't work, try running this https://www.computerbase.de/downloads/systemtools/all-in-one-runtimes/
  • Failed to check for updates

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    Thank you so much, worked perfectly!
  • This topic is deleted!

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  • Problème mise à jour launcher plutonium

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    @HannesC oui merci beaucoup mon problème est régler