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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • Can not change password

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  • Idk how to fix it

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    Select a folder with the whole game.
  • I can't open the launcher

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    Download the exe again and place in your game or on the desktop, check antivirus, fix internet, try vpn on off etc
  • every time I try to open the launcher nothing appears

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    @pachotoner290 you have a very old build of Windows which is not supported. Update to the latest version of Windows. Running such an old build is a huge useless security risk anyways there is no reason to do that. Even if it's not for Plutonium keep your software including Windows up-to-date
  • I can't lunch the .exe file

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    It's not a known issue and there won't be a fix since it's an issue on your side. You don't have admin perms or bad folder/path or network issue etc
  • launcher wont update

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    @ryh Check if plutonium boot scrapper is blocked by your window firewall or update your network drivers..
  • Cant open plutonium

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    any fixes?
  • i need help

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    i tried it yet but it didnt work i only get a black scrren
  • BO2 Zombies DLC Not Working...

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    Remove or fix your scripts
  • Error code 4 when trying to run launcher

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    @nacify put your plutonium launcher to your desktop
  • launcher crashes instantly

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    this is the screenshot, but ive played on this same version before. turned on my pc one day and just stopped working. kind have just given up cause i havent seen anyone else with this issue so i assume id have to fresh install for it to work again, if i want to play bad enough one day ill just do that. [image: 1682575168320-d61412fc-01fe-43fa-811b-ca1a871e1908-image.png]
  • Connection Interrupted

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    Idk what you expect when no one else has that issue with thousands of players. Remove everything you added (scripts/textures etc) and check your internet stability. If you're in Wi-Fi could be an issue. If host has weak internet same or if you use a data limiter or VPN whatever
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  • i can't login. on the website works but not on the launcher

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    @sparow I don't see how it would use saved credentials if you deleted the file with the saved credentials
  • No save login info option

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    The info automatically saves. If it doesn't it's something wrong on your end
  • I shot through a wall and the bot banned me?

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  • This topic is deleted!

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  • I can only play in LAN

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    @Resxt it's definitely not an anti virus I already checked that. Can you explain thr other option to me. Sorry I'm new to pc.
  • Launcher error when opening

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    How to fix GPUDriverD3D11 errors? Update your GPU drivers https://www.howtogeek.com/135976/how-to-update-your-graphics-drivers-for-maximum-gaming-performance/ Install Direct X (even if it's already installed) https://www.microsoft.com/en-us/download/details.aspx?id=35 Now restart your PC and try to start the launcher/your game again. If the issue persists then your PC probably doesn't have a Direct X 11 capable GPU but there is a way to bypass that. Download and run DXCpl.exe https://drive.google.com/file/d/1qvWbHrnBVVibYozaO9peXcSS9ovEBMhd/view Click "Edit List..." Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in C:\Users\Username\AppData\Local\Plutonium\bin (Username is your Windows username) Tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu Hit OK & try to start the launcher/your game again.
  • I think I accidentally deleted the c++ distributable

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    @l84d8s what was the app you deleted? Also never download individual dll files. Download and run this https://git.io/redists