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BO2 Client Support

Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

12.2k Topics 39.3k Posts
  • how to change language in game

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    @Bary-Den language is changed thru steam. Right click on the game, click properties and then under General -> Language, select your language.
  • game freeze but sound still works (zombies)

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    @Nice555 pirated files are not supported or allowed. Go get your game files from steam and then point plutonium to your steam game directory and you'll be good to go!
  • This topic is deleted!

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  • BO2 FREEZES AND CRASHES BUT THE SOUND IS STILL THERE

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  • Zombies crashing on MOTD

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  • Game freezes 30 mins into Zombies mode

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    Happened again after 14 minutes of gameplay. I have it on video. I ran scr_kill_infinite_loops 1;developer 1 at the beginning of the game. This is the bottom of console_zm_log: DB_LoadGump async zm_transit_gump_town DB_LoadGump gump file zm_transit_gump_forest2 is loaded DB_FlushGump 0 Unloading fastfile zm_transit_gump_forest2 Sys_GumpFlushed set gumpFlushedEvent DB_LoadGump calling DB_LoadXAssets Loading fastfile zm_transit_gump_town DB_LoadGump end send gump_flushed notify to script Built adjacency info for IPaks 23ms Sys_GumpLoaded set gumpLoadedEvent send gump_flushed notify to script Writing stats... GScr_loadGump zm_transit_gump_busstation 0 DB_L
  • Restore my stats from the 26th of august 2025

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  • BO2 Zombies stuck on splash screen

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    I have posted a separate post as this is a separate issue: https://forum.plutonium.pw/topic/42375/game-freezes-30-mins-into-zombies-mode
  • why does everything of mine reset on t6?

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    @noah2soberr one time should be enough.
  • BO2 mouse pointer issue

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    A Former User?
    Hey, sorry you’re both running into this.@KOTEMAN123 @Craken83 That 0xC0000005 / INVALID_POINTER_READ crash basically means the Plutonium bootstrapper tried to access memory and Windows blocked it. It looks scary, but don’t worry, it’s usually down to something simple like antivirus, a broken cache, or missing runtimes. First thing to check is that you’re actually on Windows 8.1 or newer (64-bit) and that your GPU supports DirectX 11. Older builds or DX10-only cards will crash the launcher right away. Another really common cause is antivirus or Windows Defender blocking Plutonium. Make sure you add this folder to your exclusions: C:\Users<YourUser>\AppData\Local\Plutonium and also allow plutonium-bootstrapper-win32.exe through your firewall. If that doesn’t help, try clearing the cache. Close Plutonium completely, delete the %localappdata%\Plutonium folder, then download a fresh plutonium.exe from the official site and run it again. You might need to reselect your BO2 folder afterwards. It’s also worth reinstalling the required runtimes, even if you think you already have them. That means .NET Framework 4.7.2 or newer, the Visual C++ Redistributables (both x86 and x64), and DirectX (June 2010). When these are missing or corrupted, the bootstrapper will just fail instantly. If you own BO2 on Steam, run a verify of the game files to make sure nothing is corrupted before launching through Pluto. Don’t forget overlays either — tools like MSI Afterburner, RTSS, ReShade, or even certain screen recorders can cause this exact access violation. Closing them before launching often fixes it. And if the crash started right after you changed your video settings, try deleting the config files inside the players folder (plutonium_mp.cfg or plutonium_zm.cfg). That resets everything to default and can clear a bad setting. If you still can’t get it working after all that, it really helps to share a bit more info: your Windows version (press Win+R and type winver), your GPU model, confirm that you excluded Plutonium in Defender, and maybe upload the latest .dmp file from %localappdata%\Plutonium\crashdumps. With those details, people can dig deeper and figure out what’s making the bootstrapper crash.
  • Setting weapon stats/level

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    Open the console and enter use_localStats 1 in the console to have the game save your online stats locally instead of on Plutonium's servers. Beware that doing this makes LAN mode use the same stats as online mode and vice versa.
  • how do i set up t6 multiplayer?

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    Did you try reading the instructions or watching a 5-minute YouTube tutorial?
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    Click the grey "Game Settings" text then click "select dir" and you can change the directory.
  • Must i Buy BO2

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    wdym.
  • Cant join multiplayer servers!!

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    hey did you find a fix. im having the same problem but my game doesnt crash. Nothing happens at all. I can join Zombie Servers just fine tho
  • Unable to remove fog: "r_fog is cheat protected"

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    Legend! Thank you
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    If you're getting kicked from Black Ops 2 (BO2) Plutonium servers with the message: "You were kicked due to reason of VPN" ...but you are not using a VPN, then the issue is likely related to your IP address being misidentified as a VPN or proxy by the server's protection system.
  • Increase bot amount

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  • problema con inicializacion de steam

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    Check my comment from here: https://forum.plutonium.pw/topic/39666/error-during-initialization-invalid-patch-fastfiles-please-verify-your-game-files-with-steam/
  • Unable to create/ switch emblems in BO2

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    @Resxt I see.