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BO2 Client Support

Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

12.0k Topics 38.6k Posts
  • I cannot find match

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    @Cano77__Ribe That is not how this works. You have to go into the server browser and choose a server to join.
  • Bo2 launch Issue

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    No one has replied
  • Game crash with no sense! Help me pls

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    @P4L3 There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) the command below in the cmd and press enter dism /online /cleanup-image /restorehealth Once it's done restart your PC If after doing all of this it still doesn't work reply with these info What your antivirus is and if you disabled or uninstalled it A screenshot of your game files The crashdump files created in %localappdata%\Plutonium\crashdumps (upload them on a website like Google Drive, Mediafire or anyyhing else and include the link here) As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • The game doesn't start

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    @DarkGhoul96 Any extra images, camos, mods on the server. Are you playing solo or a dedicated server, if server have you tried a different server?
  • on zombie map origins erorr

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    @Resxt I think you can see the mods on that screenshot, incase you mean images etc then idk @3MK I assume you aren't playing solo, but if you are you could try doing demo_recordPrivateMatch 0
  • Camo's doesn't working

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    @revolyssupneet This folder is outdated, read the documentation instead https://plutonium.pw/docs/modding/loading-textures/
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    @Scarlet_Crusader No, we only support singleplayer on World at War because it has an online mode
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    hey dude i have the same problem i cant join in a party
  • Origins No Staff parts/ unable to pick up Shovel from spawn

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    @WolflexZ Hi mate, how do I check the server? I'm from the UK.
  • T6 no sound

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    you can try just putting your headphones or audio device into your computer before loading the plutonium app
  • HELP PLS!!!

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    @Sunnatulla You got the file directory wrong. Make sure your file directory is to plutonium.exe. Also make sure plutonium.exe is in your bo2 file
  • Mouse cursor wont work/display

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    @HannesC haha yk what I did I deleted any overlay that I didn't need to use and it worked haha. I feel so stupid right now. Thanks for all of the support. All I did was delete Nividia broadcast.
  • help

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    They do not signify anything, ignore them. Your issue's either related to your AV https://plutonium.pw/docs/antivirus/ or your gpu drivers being outdated.
  • DirectX Encountered an unrecoverable error

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    It works now because i had a monitor will much less resolution than my other two and when i unplugged it the game worked
  • Critical exception when I start the game

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    @Resxt I still have the error
  • bin/plutonium-bootstrapper-win32.exe error

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    still have the same issue not working
  • can i use a mod menu in a public match with bots?

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    @SnowwBunny You can play a normal custom game online and use GSC scripts, they will never get you banned as long as you don't use an external software to inject them. I posted 3 MP mod menus you can find here, the install is easy and it doesn't change anything to how you host a custom game https://forum.plutonium.pw/search?term=mod menu&in=titles&matchWords=all&categories[]=23&sortBy=relevance&sortDirection=desc&showAs=posts
  • How to play in Party/Group in MP

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    i see, but would you like to add this function?
  • how i can add my friends on td6, i need help please staff

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    Follow each other on this forum. https://plutonium.pw/docs/custom-games/
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    Pretty sure I saw a dev say this is not stored in a file, pretty sure you can't copy an emblem