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I cant open bo1

Scheduled Pinned Locked Moved BO1 Client Support
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  • hindercanrunundefined hindercanrun

    ElJerry what’s ur antivirus

    A Former User? Offline
    A Former User? Offline
    A Former User
    wrote on last edited by A Former User
    #4

    hindercanrun malwarebytes, but with bo2 and waw it does not happen

    hindercanrunundefined 1 Reply Last reply
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    • A Former User? A Former User

      hindercanrun malwarebytes, but with bo2 and waw it does not happen

      hindercanrunundefined Offline
      hindercanrunundefined Offline
      hindercanrun
      wrote on last edited by
      #5

      ElJerry have u let plutonium through ur antivirus

      A Former User? 1 Reply Last reply
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      • hindercanrunundefined hindercanrun

        ElJerry have u let plutonium through ur antivirus

        A Former User? Offline
        A Former User? Offline
        A Former User
        wrote on last edited by
        #6

        hindercanrun what do you mean bro?

        Resxtundefined 1 Reply Last reply
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        • A Former User? A Former User

          hindercanrun what do you mean bro?

          Resxtundefined Offline
          Resxtundefined Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #7

          ElJerry create an exception in MalwareBytes. Read this
          https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-other-antivirus

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          • bebra loberundefined Offline
            bebra loberundefined Offline
            bebra lober
            wrote on last edited by
            #8
            This post is deleted!
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            • Elijahz12undefined Offline
              Elijahz12undefined Offline
              Elijahz12
              wrote on last edited by
              #9

              try to reinstall BO1 its do the same for me

              1 Reply Last reply
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              • Resxtundefined Resxt

                ElJerry create an exception in MalwareBytes. Read this
                https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-other-antivirus

                A Former User? Offline
                A Former User? Offline
                A Former User
                wrote on last edited by
                #10

                Resxt the malwarebytes exception did not work, now it only shows a black screen and does not show anything like before.

                Resxtundefined 1 Reply Last reply
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                • A Former User? A Former User

                  Resxt the malwarebytes exception did not work, now it only shows a black screen and does not show anything like before.

                  Resxtundefined Offline
                  Resxtundefined Offline
                  Resxt
                  Plutonium Staff
                  wrote on last edited by
                  #11

                  ElJerry what is the error message?
                  Is BO1 still opened in the taskbar?

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                  • Resxtundefined Resxt

                    ElJerry what is the error message?
                    Is BO1 still opened in the taskbar?

                    A Former User? Offline
                    A Former User? Offline
                    A Former User
                    wrote on last edited by
                    #12

                    Resxt When I wrote this post the message was the one I attached in the link in my first post, but after adding the folder as exclusion in malwarebytes when I open BO1 the screen goes black and I can not see anything and after a while it closes, before I could see for a moment the error now no longer.

                    Resxtundefined 1 Reply Last reply
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                    • A Former User? A Former User

                      Resxt When I wrote this post the message was the one I attached in the link in my first post, but after adding the folder as exclusion in malwarebytes when I open BO1 the screen goes black and I can not see anything and after a while it closes, before I could see for a moment the error now no longer.

                      Resxtundefined Offline
                      Resxtundefined Offline
                      Resxt
                      Plutonium Staff
                      wrote on last edited by
                      #13

                      ElJerry not sure I really understand your issue.
                      Try to disable any anti-rootkit or additional security in MalwareBytes and also try this

                      Go in the bootstrapper command prompt (the console opened when you start the game)
                      and paste this (right click) r_fullscreen 0;r_noborder 1;vid_ypos 0;vid_xpos 0;vid_restart then press Enter

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                      • SpazLaughterundefined Offline
                        SpazLaughterundefined Offline
                        SpazLaughter
                        wrote on last edited by
                        #14

                        im having the same crashdump error
                        i dont know how it could be fixed
                        i even resorted to factory reseting and i still got the crashdump error even though i followed all directions and did the file repair
                        there might be something wrong with the file or could be plutonium not reading it correctly
                        hopefully bo2 or waw still works for you until it gets fixed

                        1 Reply Last reply
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                        • Resxtundefined Resxt

                          ElJerry not sure I really understand your issue.
                          Try to disable any anti-rootkit or additional security in MalwareBytes and also try this

                          Go in the bootstrapper command prompt (the console opened when you start the game)
                          and paste this (right click) r_fullscreen 0;r_noborder 1;vid_ypos 0;vid_xpos 0;vid_restart then press Enter

                          A Former User? Offline
                          A Former User? Offline
                          A Former User
                          wrote on last edited by A Former User
                          #15

                          Resxt d7db4e86-54cc-4189-b2e0-659cd86a154b-image.png

                          this comes out

                          Resxtundefined 1 Reply Last reply
                          0
                          • A Former User? A Former User

                            Resxt d7db4e86-54cc-4189-b2e0-659cd86a154b-image.png

                            this comes out

                            Resxtundefined Offline
                            Resxtundefined Offline
                            Resxt
                            Plutonium Staff
                            wrote on last edited by
                            #16

                            ElJerry SpazLaughter

                            Crash with an error (0x000007b, crashdump error or similar)

                            There is no easy answer for this but here are some possible solutions

                            • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
                            • Repair your game: https://plutonium.pw/docs/repair/
                            • Update your GPU drivers
                            • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
                            • Download and run this script to install all the required redist: https://git.io/redists
                            • If you're running the game in a virtual machine don't, this doesn't work
                            • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
                            • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
                            • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
                            • If you use an Avermedia capture card uninstall its drivers
                            • Verify the integrity of your system files:
                              Open the start menu and search for "cmd"
                              Run cmd as admin
                              Copy and paste (right click) each command below one by one in the cmd and press enter after each command
                              Only put the next command when the one you ran is finished.
                            DISM /Online /Cleanup-Image /CheckHealth
                            DISM /Online /Cleanup-Image /ScanHealth
                            DISM /Online /Cleanup-Image /RestoreHealth
                            sfc /scannow
                            

                            Once it's done restart your PC

                            As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

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