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Account banned for no reason

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  • ThotBuster69420undefined Offline
    ThotBuster69420undefined Offline
    ThotBuster69420
    wrote on last edited by
    #1

    Dear PLUTONIUM STAFF

    My friend named waqettt got IP-Banned for no reason.

    HannesC please look up my friends name. his name is waqettt and he installed the game literally THIS MORNING!
    In case you speak and understand german:
    Hannes, ich BITTE DICH!
    Ich hab Plutonium selbst kurz wieder gezockt und hab mich dazu entschieden, meine bros einzuladen und mit denen zu zocken. mein 2ter kollege Ahmed hat sich nen account gemacht, installiert das game eben, startet das game und da steht etwas wie "Your account was temporarily suspended due your gamertag resembling a gamertag of a person who had been banned." Und dann hat er einen 25 tage bann bekommen.
    Ich würde mich sehr freuen, wenn der ban aufgehoben werden könnte.

    1. He NEVER played COD anywhere.
    2. He got his PC 1 month ago.
    3. He installed the game today for the first time in his life.
    4. He didnt even START the game.
    5. He doesnt have any siblings in an age where theyd play any games or PC stuff.
    6. His account only exists since today morning!!!!#

    PLEASE unban him!!!
    We wanna play together but he got banned JUST FOR HIS GAMERTAG BEING waqettt!!!
    In case he gets unbanned, please do preferably notify me via discord.
    I am in the Plutonium Discord Server and my name is stainathome.
    The server staff has been VERY unfriendly towards me and my friend and because of that i will no longer talk to them, for i am afraid i will get banned for just trying to play the game.

    Much love from germany,
    ThotBuster69420

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    • Xerxesundefined Offline
      Xerxesundefined Offline
      Xerxes Plutonium Staff
      wrote on last edited by
      #2

      Coole Geschichte Bro.
      Sounds like he got banned from a game server and not from Plutonium.
      I looked up the user ID (4551925) for your friend and literally nothing pops up when I search for his user ID when it comes to any AC punishment at all.

      Could you get a screenshot (not a photo) of the message?

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      • ThotBuster69420undefined Offline
        ThotBuster69420undefined Offline
        ThotBuster69420
        wrote on last edited by
        #3

        Dear Xerxes,
        My frient got banned based on his gamertag "waqettt".
        We could send evidence of the ban, but we woud have to recreate the scenario again, which would result in an even longer ban than the 30 day ban he got now.

        What i am suspecting based on the fact that hes never played the game, he just created the account and he got his pc 1 month ago is that his hardware might be banned!

        You suspect a server ban, which would still be odd, since he never played on a server or even joined a server!

        If you mean the BO2 servers, then that would explain the penalty right after trying to launch T5 whilst already in plutonium.
        When banned on plutonium, one wont even be able to sign in with the account, correct?

        Much love,
        ThotBuster69420

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        • ThotBuster69420undefined Offline
          ThotBuster69420undefined Offline
          ThotBuster69420
          wrote on last edited by
          #4

          Should i risk a longer ban for my friend in order to just show you a screenshot?

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          • Xerxesundefined Offline
            Xerxesundefined Offline
            Xerxes Plutonium Staff
            wrote on last edited by
            #5

            Bans are not extended for using the same account to check the remaining time.

            ThotBuster69420undefined 1 Reply Last reply
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            • ThotBuster69420undefined Offline
              ThotBuster69420undefined Offline
              ThotBuster69420
              wrote on last edited by
              #6

              heres a screenshot.
              As i said, please pplease please help us resolve the issue. please!!!
              Much love from germany,
              ThotBuster69420WhatsApp Bild 2023-11-27 um 16.17.44_35c6f224.jpg

              1 Reply Last reply
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              • ThotBuster69420undefined Offline
                ThotBuster69420undefined Offline
                ThotBuster69420
                replied to Xerxes on last edited by
                #7

                Xerxes please stay in contact with me. It would go much faster via discord
                in case you wanna text me there, my @ is stainathome
                i reply rather quickly

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                • ThotBuster69420undefined Offline
                  ThotBuster69420undefined Offline
                  ThotBuster69420
                  wrote on last edited by
                  #8

                  Xerxes Are you still there? 😞

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                  • Xerxesundefined Offline
                    Xerxesundefined Offline
                    Xerxes Plutonium Staff
                    wrote on last edited by
                    #9

                    I'm still here, but I can't do anything about bans, there is literally one person that can.
                    You have to patient.

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                    • ThotBuster69420undefined Offline
                      ThotBuster69420undefined Offline
                      ThotBuster69420
                      wrote on last edited by ThotBuster69420
                      #10

                      Xerxes Sorry for seeming impatient. it just looked like radio silcence to me, since i am not getting feedback about the screenshot i sent you from ym pal. I didnt know what that Screenshot would mean or what you were gonna do with it.

                      Imma just assume youre forwarding this to higher ups.

                      Im so greatful for having a staff member whos actually doing stuff FOR the community and not against it (like like it seems eva is)

                      1 Reply Last reply
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                      • Eldorundefined Offline
                        Eldorundefined Offline
                        Eldor Plutonium Admin
                        wrote on last edited by
                        #11

                        The ban has been lifted.

                        1 Reply Last reply
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                        • ThotBuster69420undefined Offline
                          ThotBuster69420undefined Offline
                          ThotBuster69420
                          wrote on last edited by
                          #12

                          I JUST JUMPED!
                          LETS GOOOOOOOOOOOO!
                          WE TAKE THOSE!
                          THANK YOU SO MUCH!

                          Seriously!
                          Thanks for taking time out your day for this!
                          Good luck on the anti cheat issues!
                          Im thankful!

                          Much love!

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                          • Matthias894undefined Offline
                            Matthias894undefined Offline
                            Matthias894
                            wrote on last edited by Matthias894
                            #13

                            my Account is banned for no reason. its over 3000 times. what is this? how can i fixed?

                            1 Reply Last reply
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