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Account banned for no reason

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  • Xerxesundefined Offline
    Xerxesundefined Offline
    Xerxes
    Plutonium Staff
    wrote on last edited by
    #2

    Coole Geschichte Bro.
    Sounds like he got banned from a game server and not from Plutonium.
    I looked up the user ID (4551925) for your friend and literally nothing pops up when I search for his user ID when it comes to any AC punishment at all.

    Could you get a screenshot (not a photo) of the message?

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    • ThotBuster69420undefined Offline
      ThotBuster69420undefined Offline
      ThotBuster69420
      wrote on last edited by
      #3

      Dear Xerxes,
      My frient got banned based on his gamertag "waqettt".
      We could send evidence of the ban, but we woud have to recreate the scenario again, which would result in an even longer ban than the 30 day ban he got now.

      What i am suspecting based on the fact that hes never played the game, he just created the account and he got his pc 1 month ago is that his hardware might be banned!

      You suspect a server ban, which would still be odd, since he never played on a server or even joined a server!

      If you mean the BO2 servers, then that would explain the penalty right after trying to launch T5 whilst already in plutonium.
      When banned on plutonium, one wont even be able to sign in with the account, correct?

      Much love,
      ThotBuster69420

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      • ThotBuster69420undefined Offline
        ThotBuster69420undefined Offline
        ThotBuster69420
        wrote on last edited by
        #4

        Should i risk a longer ban for my friend in order to just show you a screenshot?

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        • Xerxesundefined Offline
          Xerxesundefined Offline
          Xerxes
          Plutonium Staff
          wrote on last edited by
          #5

          Bans are not extended for using the same account to check the remaining time.

          ThotBuster69420undefined 1 Reply Last reply
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          • ThotBuster69420undefined Offline
            ThotBuster69420undefined Offline
            ThotBuster69420
            wrote on last edited by
            #6

            heres a screenshot.
            As i said, please pplease please help us resolve the issue. please!!!
            Much love from germany,
            ThotBuster69420WhatsApp Bild 2023-11-27 um 16.17.44_35c6f224.jpg

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            • Xerxesundefined Xerxes

              Bans are not extended for using the same account to check the remaining time.

              ThotBuster69420undefined Offline
              ThotBuster69420undefined Offline
              ThotBuster69420
              wrote on last edited by
              #7

              Xerxes please stay in contact with me. It would go much faster via discord
              in case you wanna text me there, my @ is stainathome
              i reply rather quickly

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              • ThotBuster69420undefined Offline
                ThotBuster69420undefined Offline
                ThotBuster69420
                wrote on last edited by
                #8

                Xerxes Are you still there? 😞

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                • Xerxesundefined Offline
                  Xerxesundefined Offline
                  Xerxes
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  I'm still here, but I can't do anything about bans, there is literally one person that can.
                  You have to patient.

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                  • ThotBuster69420undefined Offline
                    ThotBuster69420undefined Offline
                    ThotBuster69420
                    wrote on last edited by ThotBuster69420
                    #10

                    Xerxes Sorry for seeming impatient. it just looked like radio silcence to me, since i am not getting feedback about the screenshot i sent you from ym pal. I didnt know what that Screenshot would mean or what you were gonna do with it.

                    Imma just assume youre forwarding this to higher ups.

                    Im so greatful for having a staff member whos actually doing stuff FOR the community and not against it (like like it seems eva is)

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                    • Eldorundefined Offline
                      Eldorundefined Offline
                      Eldor
                      Plutonium Admin
                      wrote on last edited by
                      #11

                      The ban has been lifted.

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                      • ThotBuster69420undefined Offline
                        ThotBuster69420undefined Offline
                        ThotBuster69420
                        wrote on last edited by
                        #12

                        I JUST JUMPED!
                        LETS GOOOOOOOOOOOO!
                        WE TAKE THOSE!
                        THANK YOU SO MUCH!

                        Seriously!
                        Thanks for taking time out your day for this!
                        Good luck on the anti cheat issues!
                        Im thankful!

                        Much love!

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                        • Matthias894undefined Offline
                          Matthias894undefined Offline
                          Matthias894
                          wrote on last edited by Matthias894
                          #13

                          my Account is banned for no reason. its over 3000 times. what is this? how can i fixed?

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