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This Steam account is already linked to another Plutonium accoun

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  • gibletsundefined Offline
    gibletsundefined Offline
    giblets
    wrote on last edited by giblets
    #1

    Hi,

    I've just logged back into to plutonium after not playing since 2021

    However, i cannot verify my games with my steam account, everytime i do i get greeted with "This Steam account is already linked to another Plutonium account" ive never linked my steam account to plutonium before.

    Ive deauthed all steam devices, it still wont let me.

    Any advice? im 1000% sure ive never linked my steam account before.

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    • Xerxesundefined Online
      Xerxesundefined Online
      Xerxes Plutonium Staff
      wrote on last edited by
      #2

      Can you provide us with the steamid of the account in question?

      gibletsundefined 1 Reply Last reply
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      • gibletsundefined Offline
        gibletsundefined Offline
        giblets
        replied to Xerxes on last edited by
        #3
        This post is deleted!
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        • Eldorundefined Offline
          Eldorundefined Offline
          Eldor Plutonium Admin
          wrote on last edited by
          #4

          This Steam account doesn't seem to be linked to any account, are you sure you're logged in to this account when linking? Are you using the forum or the launcher to link?

          gibletsundefined 1 Reply Last reply
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          • gibletsundefined Offline
            gibletsundefined Offline
            giblets
            replied to Eldor on last edited by giblets
            #5
            This post is deleted!
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            • gibletsundefined Offline
              gibletsundefined Offline
              giblets
              wrote on last edited by
              #6

              Still not working 😞

              1 Reply Last reply
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              • Eldorundefined Offline
                Eldorundefined Offline
                Eldor Plutonium Admin
                wrote on last edited by
                #7

                I took another look and it is actually linked to a different account (which does share an IP with your account). If you own this account, you can unlink your Steam account from that one at https://forum.plutonium.pw/me/edit

                gibletsundefined 1 Reply Last reply
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                • gibletsundefined Offline
                  gibletsundefined Offline
                  giblets
                  replied to Eldor on last edited by giblets
                  #8

                  Eldor Appreciate you double checking, thank you.

                  Unfortunately I think I've forgotten what account that would be & would not know the email for it, any chance you could unlink it for me?
                  Many thanks

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                  • gibletsundefined Offline
                    gibletsundefined Offline
                    giblets
                    wrote on last edited by
                    #9

                    sorry to bump the thread,
                    would it be possible for you to unlink it?

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                    • aixoulundefined Offline
                      aixoulundefined Offline
                      aixoul
                      wrote on last edited by
                      #10

                      Currently having the same problem, would love some help

                      1 Reply Last reply
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                      • Eldorundefined Offline
                        Eldorundefined Offline
                        Eldor Plutonium Admin
                        wrote on last edited by
                        #11

                        For security reasons we can't unlink it at this stage.

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                        • KingofGold420undefined Offline
                          KingofGold420undefined Offline
                          KingofGold420
                          wrote on last edited by
                          #12
                          This post is deleted!
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