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Can't Login

Scheduled Pinned Locked Moved Launcher Support
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  • xX_joz_Xxundefined xX_joz_Xx

    Did you update Plutonium?

    Domgamez2011undefined Offline
    Domgamez2011undefined Offline
    Domgamez2011
    wrote on last edited by
    #4

    xX_joz_Xx How?

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    • Domgamez2011undefined Domgamez2011

      Idk why But I can't login, It shows ac35df26-e43d-40d1-b669-826618257da2-Plutoinum help.png

      kxrimiiundefined Offline
      kxrimiiundefined Offline
      kxrimii
      wrote on last edited by
      #5

      Domgamez2011 i also got the same error. did you manage to fix it?

      Domgamez2011undefined 1 Reply Last reply
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      • kxrimiiundefined kxrimii

        Domgamez2011 i also got the same error. did you manage to fix it?

        Domgamez2011undefined Offline
        Domgamez2011undefined Offline
        Domgamez2011
        wrote on last edited by Domgamez2011
        #6

        kxrimii Nah, I'm waiting to see if a mod reply's.

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        • itRockyplayzundefined Offline
          itRockyplayzundefined Offline
          itRockyplayz
          wrote on last edited by
          #7

          someone said that a vpn works for them [proton vpn] but it does not work for me see if it does for you

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          • beenaff4undefined Offline
            beenaff4undefined Offline
            beenaff4
            wrote on last edited by
            #8

            it gives me the same thing

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            • Hadi77KSAundefined Offline
              Hadi77KSAundefined Offline
              Hadi77KSA
              Contributor
              wrote on last edited by
              #9

              Hadi77KSA said in I cant login on the plutonium app:

              The error "handshake: certificate verify failed" is caused by not being on the latest Plutonium version, as mentioned in the common issues post https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
              This can happen if you pin the Plutonium launcher while it’s running. To fix this and prevent it from happening again, the following guide suggests pinning plutonium.exe while it’s not running: https://plutonium.pw/docs/update/#how-to-update-plutonium-mod

              Domgamez2011undefined 1 Reply Last reply
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              • Hadi77KSAundefined Hadi77KSA

                Hadi77KSA said in I cant login on the plutonium app:

                The error "handshake: certificate verify failed" is caused by not being on the latest Plutonium version, as mentioned in the common issues post https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
                This can happen if you pin the Plutonium launcher while it’s running. To fix this and prevent it from happening again, the following guide suggests pinning plutonium.exe while it’s not running: https://plutonium.pw/docs/update/#how-to-update-plutonium-mod

                Domgamez2011undefined Offline
                Domgamez2011undefined Offline
                Domgamez2011
                wrote on last edited by
                #10

                Hadi77KSA Still dosen't work that way

                Hadi77KSAundefined 1 Reply Last reply
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                • Domgamez2011undefined Domgamez2011

                  Idk why But I can't login, It shows ac35df26-e43d-40d1-b669-826618257da2-Plutoinum help.png

                  Duffman43undefined Offline
                  Duffman43undefined Offline
                  Duffman43
                  wrote on last edited by
                  #11

                  Domgamez2011 if you have it pinned to your taskbar unpin it as this stops the launcher from updating. so step 1 unpin plutonium launcher from taskbar. step 2 load up the launcher through the application on your desktop. DONE

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                  • Domgamez2011undefined Domgamez2011

                    Hadi77KSA Still dosen't work that way

                    Hadi77KSAundefined Offline
                    Hadi77KSAundefined Offline
                    Hadi77KSA
                    Contributor
                    wrote on last edited by
                    #12

                    Domgamez2011 as already mentioned, the error is caused by not being on the latest version. To check the version you’re on, press Win+R, paste this: %localappdata%\Plutonium\info.json, press OK, open with Notepad if asked what to open it with, and check the number after "revision"; then compare the number to the "revision" number found in: https://cdn.plutonium.pw/updater/prod/info.json
                    If you’re not on the latest version after performing what I’ve previously suggested, then either you’re somehow bypassing the updater, or you’re facing an error when running the updater. You can try downloading the plutonium.exe again from the installation guide and running it while using Proton VPN.

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                    • i655iundefined Offline
                      i655iundefined Offline
                      i655i
                      wrote on last edited by
                      #13

                      Hadi77KSA Thanks a lot I just unpinned it from task bar then opened it as an administrator then it has updated by it self.

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