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Launcher not opening

Scheduled Pinned Locked Moved Launcher Support
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  • FullSizeMattressundefined FullSizeMattress

    I've been at this for days trying to install plutonium but I can't even get the launcher to open. I have restarted my computer multiple times, ran as administrator, installed .NET files, installed c++ files, changed settings in my computer and I keep getting the same error every time I try to run the launcher. I even tried it on my laptop and it worked perfectly fine but I can't do it on my PC. I have new hardware so my PC meets the requirements I just don't understand why I can't get the launcher to open

    hindercanrunundefined Offline
    hindercanrunundefined Offline
    hindercanrun
    wrote on last edited by hindercanrun
    #2

    FullSizeMattress what’s ur antivirus and what version of windows do you have?

    1 Reply Last reply
    1
    • FullSizeMattressundefined Offline
      FullSizeMattressundefined Offline
      FullSizeMattress
      wrote on last edited by
      #3

      I disabled windows defender and it still didn't open. I tried it first on windows 10 and it didn't work but when it worked on my windows 11 laptop I upgraded my PC to windows 11 and it still doesn't work. This is the only error I'm getting and I've looked up countless tutorials on how to fix this error and I haven't gotten anything to work. image_2022-08-10_023353710.png

      hindercanrunundefined 1 Reply Last reply
      0
      • FullSizeMattressundefined FullSizeMattress

        I disabled windows defender and it still didn't open. I tried it first on windows 10 and it didn't work but when it worked on my windows 11 laptop I upgraded my PC to windows 11 and it still doesn't work. This is the only error I'm getting and I've looked up countless tutorials on how to fix this error and I haven't gotten anything to work. image_2022-08-10_023353710.png

        hindercanrunundefined Offline
        hindercanrunundefined Offline
        hindercanrun
        wrote on last edited by
        #4

        FullSizeMattress Crash with an error (0x000007b, crashdump error or similar)

        There is no easy answer for this but here are some possible solutions

        • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
        • Repair your game: https://plutonium.pw/docs/repair/
        • Update your GPU drivers
        • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
        • If you're running the game in a virtual machine don't, this doesn't work
        • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
        • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
        • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
        • If you use an Avermedia capture card uninstall its drivers
        • Verify the integrity of your system files:
          Open the start menu and search for "cmd"
          Run cmd as admin
          Copy and paste (right click) each command below one by one in the cmd and press enter after each command
          Only put the next command when the one you ran is finished.
          DISM /Online /Cleanup-Image /CheckHealth
          DISM /Online /Cleanup-Image /ScanHealth
          DISM /Online /Cleanup-Image /RestoreHealth
          sfc /scannow

        Once it's done restart your PC

        As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

        Dss0undefined 1 Reply Last reply
        2
        • hindercanrunundefined hindercanrun

          FullSizeMattress Crash with an error (0x000007b, crashdump error or similar)

          There is no easy answer for this but here are some possible solutions

          • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
          • Repair your game: https://plutonium.pw/docs/repair/
          • Update your GPU drivers
          • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
          • If you're running the game in a virtual machine don't, this doesn't work
          • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
          • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
          • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
          • If you use an Avermedia capture card uninstall its drivers
          • Verify the integrity of your system files:
            Open the start menu and search for "cmd"
            Run cmd as admin
            Copy and paste (right click) each command below one by one in the cmd and press enter after each command
            Only put the next command when the one you ran is finished.
            DISM /Online /Cleanup-Image /CheckHealth
            DISM /Online /Cleanup-Image /ScanHealth
            DISM /Online /Cleanup-Image /RestoreHealth
            sfc /scannow

          Once it's done restart your PC

          As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #5

          hindercanrun 0xc0000007b means missing redistributables or AV blocking pluto.

          • download and run this: https://git.io/redists
          • follow these steps: https://plutonium.pw/docs/antivirus

          the rest of the things you listed won't fix this error anyways, they can be tried when someone is getting 0xc0000005.

          hindercanrunundefined FullSizeMattressundefined 2 Replies Last reply
          0
          • Dss0undefined Dss0

            hindercanrun 0xc0000007b means missing redistributables or AV blocking pluto.

            • download and run this: https://git.io/redists
            • follow these steps: https://plutonium.pw/docs/antivirus

            the rest of the things you listed won't fix this error anyways, they can be tried when someone is getting 0xc0000005.

            hindercanrunundefined Offline
            hindercanrunundefined Offline
            hindercanrun
            wrote on last edited by
            #6

            Dss0 ah okay

            1 Reply Last reply
            0
            • Dss0undefined Dss0

              hindercanrun 0xc0000007b means missing redistributables or AV blocking pluto.

              • download and run this: https://git.io/redists
              • follow these steps: https://plutonium.pw/docs/antivirus

              the rest of the things you listed won't fix this error anyways, they can be tried when someone is getting 0xc0000005.

              FullSizeMattressundefined Offline
              FullSizeMattressundefined Offline
              FullSizeMattress
              wrote on last edited by
              #7

              Dss0 That fixed it. Thank you so much!!!

              1 Reply Last reply
              1
              • Mehdi1998undefined Offline
                Mehdi1998undefined Offline
                Mehdi1998
                wrote on last edited by Mehdi1998
                #8

                For me dont open plutonium.exe after extract
                What's the problem? My windows is 7

                Resxtundefined skibidi.yjundefined 2 Replies Last reply
                0
                • Mehdi1998undefined Mehdi1998

                  For me dont open plutonium.exe after extract
                  What's the problem? My windows is 7

                  Resxtundefined Offline
                  Resxtundefined Offline
                  Resxt
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  Mehdi1998 https://plutonium.pw/docs/system-requirements/

                  1 Reply Last reply
                  0
                  • Mehdi1998undefined Offline
                    Mehdi1998undefined Offline
                    Mehdi1998
                    wrote on last edited by Mehdi1998
                    #10

                    Fix the previous problem and now can play. But have a new problem when i want to join the servers in plutonium for example 172.93.102.20:29960 join the game but after i kicked by this message Mehdi1998 you were kicked. What i do!??

                    1 Reply Last reply
                    0
                    • Mehdi1998undefined Mehdi1998

                      For me dont open plutonium.exe after extract
                      What's the problem? My windows is 7

                      skibidi.yjundefined Offline
                      skibidi.yjundefined Offline
                      skibidi.yj
                      wrote on last edited by
                      #11

                      Mehdi1998 windows 7 in 2024 is crazy

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