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Launcher not opening

Scheduled Pinned Locked Moved Launcher Support
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  • FullSizeMattressundefined Offline
    FullSizeMattressundefined Offline
    FullSizeMattress
    wrote on last edited by
    #3

    I disabled windows defender and it still didn't open. I tried it first on windows 10 and it didn't work but when it worked on my windows 11 laptop I upgraded my PC to windows 11 and it still doesn't work. This is the only error I'm getting and I've looked up countless tutorials on how to fix this error and I haven't gotten anything to work. image_2022-08-10_023353710.png

    hindercanrunundefined 1 Reply Last reply
    0
    • FullSizeMattressundefined FullSizeMattress

      I disabled windows defender and it still didn't open. I tried it first on windows 10 and it didn't work but when it worked on my windows 11 laptop I upgraded my PC to windows 11 and it still doesn't work. This is the only error I'm getting and I've looked up countless tutorials on how to fix this error and I haven't gotten anything to work. image_2022-08-10_023353710.png

      hindercanrunundefined Offline
      hindercanrunundefined Offline
      hindercanrun
      Contributor
      wrote on last edited by
      #4

      FullSizeMattress Crash with an error (0x000007b, crashdump error or similar)

      There is no easy answer for this but here are some possible solutions

      • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
      • Repair your game: https://plutonium.pw/docs/repair/
      • Update your GPU drivers
      • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
      • If you're running the game in a virtual machine don't, this doesn't work
      • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
      • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
      • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
      • If you use an Avermedia capture card uninstall its drivers
      • Verify the integrity of your system files:
        Open the start menu and search for "cmd"
        Run cmd as admin
        Copy and paste (right click) each command below one by one in the cmd and press enter after each command
        Only put the next command when the one you ran is finished.
        DISM /Online /Cleanup-Image /CheckHealth
        DISM /Online /Cleanup-Image /ScanHealth
        DISM /Online /Cleanup-Image /RestoreHealth
        sfc /scannow

      Once it's done restart your PC

      As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

      Dss0undefined 1 Reply Last reply
      2
      • hindercanrunundefined hindercanrun

        FullSizeMattress Crash with an error (0x000007b, crashdump error or similar)

        There is no easy answer for this but here are some possible solutions

        • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
        • Repair your game: https://plutonium.pw/docs/repair/
        • Update your GPU drivers
        • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
        • If you're running the game in a virtual machine don't, this doesn't work
        • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
        • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
        • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
        • If you use an Avermedia capture card uninstall its drivers
        • Verify the integrity of your system files:
          Open the start menu and search for "cmd"
          Run cmd as admin
          Copy and paste (right click) each command below one by one in the cmd and press enter after each command
          Only put the next command when the one you ran is finished.
          DISM /Online /Cleanup-Image /CheckHealth
          DISM /Online /Cleanup-Image /ScanHealth
          DISM /Online /Cleanup-Image /RestoreHealth
          sfc /scannow

        Once it's done restart your PC

        As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #5

        hindercanrun 0xc0000007b means missing redistributables or AV blocking pluto.

        • download and run this: https://git.io/redists
        • follow these steps: https://plutonium.pw/docs/antivirus

        the rest of the things you listed won't fix this error anyways, they can be tried when someone is getting 0xc0000005.

        hindercanrunundefined FullSizeMattressundefined nwess9undefined 3 Replies Last reply
        0
        • Dss0undefined Dss0

          hindercanrun 0xc0000007b means missing redistributables or AV blocking pluto.

          • download and run this: https://git.io/redists
          • follow these steps: https://plutonium.pw/docs/antivirus

          the rest of the things you listed won't fix this error anyways, they can be tried when someone is getting 0xc0000005.

          hindercanrunundefined Offline
          hindercanrunundefined Offline
          hindercanrun
          Contributor
          wrote on last edited by
          #6

          Dss0 ah okay

          1 Reply Last reply
          0
          • Dss0undefined Dss0

            hindercanrun 0xc0000007b means missing redistributables or AV blocking pluto.

            • download and run this: https://git.io/redists
            • follow these steps: https://plutonium.pw/docs/antivirus

            the rest of the things you listed won't fix this error anyways, they can be tried when someone is getting 0xc0000005.

            FullSizeMattressundefined Offline
            FullSizeMattressundefined Offline
            FullSizeMattress
            wrote on last edited by
            #7

            Dss0 That fixed it. Thank you so much!!!

            1 Reply Last reply
            1
            • Mehdi1998undefined Offline
              Mehdi1998undefined Offline
              Mehdi1998
              wrote on last edited by Mehdi1998
              #8

              For me dont open plutonium.exe after extract
              What's the problem? My windows is 7

              Resxtundefined skibidi.yjundefined 2 Replies Last reply
              0
              • Mehdi1998undefined Mehdi1998

                For me dont open plutonium.exe after extract
                What's the problem? My windows is 7

                Resxtundefined Offline
                Resxtundefined Offline
                Resxt
                Plutonium Staff
                wrote on last edited by
                #9

                Mehdi1998 https://plutonium.pw/docs/system-requirements/

                1 Reply Last reply
                0
                • Mehdi1998undefined Offline
                  Mehdi1998undefined Offline
                  Mehdi1998
                  wrote on last edited by Mehdi1998
                  #10

                  Fix the previous problem and now can play. But have a new problem when i want to join the servers in plutonium for example 172.93.102.20:29960 join the game but after i kicked by this message Mehdi1998 you were kicked. What i do!??

                  1 Reply Last reply
                  0
                  • Mehdi1998undefined Mehdi1998

                    For me dont open plutonium.exe after extract
                    What's the problem? My windows is 7

                    skibidi.yjundefined Offline
                    skibidi.yjundefined Offline
                    skibidi.yj
                    wrote on last edited by
                    #11

                    Mehdi1998 windows 7 in 2024 is crazy

                    1 Reply Last reply
                    0
                    • Dss0undefined Dss0

                      hindercanrun 0xc0000007b means missing redistributables or AV blocking pluto.

                      • download and run this: https://git.io/redists
                      • follow these steps: https://plutonium.pw/docs/antivirus

                      the rest of the things you listed won't fix this error anyways, they can be tried when someone is getting 0xc0000005.

                      nwess9undefined Offline
                      nwess9undefined Offline
                      nwess9
                      wrote last edited by
                      #12

                      Dss0 what was the link you provided for a fix. It doesn’t exist anymore when I click on it….😭 I’m having the same issue of the launcher not even opening. I’ve tried all the cmd stuff installed and updated everything I needed still nothing. I know this reply is 4 years old but it’s my last hope before I reinstall windows which I really don’t want to do

                      1 Reply Last reply
                      0

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