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  3. How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

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  • BdawgTheSlayaundefined BdawgTheSlaya

    bluefield7310 I think you just follow that there and hopefully it should work fine. Otherwise not really sure what else it could be if everything is updated on your end

    bluefield7310undefined Offline
    bluefield7310undefined Offline
    bluefield7310
    wrote on last edited by
    #12

    BdawgTheSlaya
    Still not working tho...

    BdawgTheSlayaundefined 1 Reply Last reply
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    • bluefield7310undefined bluefield7310

      BdawgTheSlaya
      Still not working tho...

      BdawgTheSlayaundefined Offline
      BdawgTheSlayaundefined Offline
      BdawgTheSlaya
      wrote on last edited by
      #13

      bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

      bluefield7310undefined 1 Reply Last reply
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      • Xerxesundefined Online
        Xerxesundefined Online
        Xerxes
        Plutonium Staff
        wrote on last edited by
        #14

        What kind of GPU do you have?

        bluefield7310undefined 1 Reply Last reply
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        • Xerxesundefined Xerxes

          What kind of GPU do you have?

          bluefield7310undefined Offline
          bluefield7310undefined Offline
          bluefield7310
          wrote on last edited by
          #15

          Xerxes Intel Iris XE

          Hadi77KSAundefined 1 Reply Last reply
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          • BdawgTheSlayaundefined BdawgTheSlaya

            bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

            bluefield7310undefined Offline
            bluefield7310undefined Offline
            bluefield7310
            wrote on last edited by
            #16

            BdawgTheSlaya I did both and still getting the same error

            1 Reply Last reply
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            • bluefield7310undefined bluefield7310

              Xerxes Intel Iris XE

              Hadi77KSAundefined Offline
              Hadi77KSAundefined Offline
              Hadi77KSA
              Contributor
              wrote on last edited by Hadi77KSA
              #17

              Could you provide your processor/CPU name and the GPU driver version?

              bluefield7310undefined 1 Reply Last reply
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              • Hadi77KSAundefined Hadi77KSA

                Could you provide your processor/CPU name and the GPU driver version?

                bluefield7310undefined Offline
                bluefield7310undefined Offline
                bluefield7310
                wrote on last edited by
                #18

                Hadi77KSA

                CPU: 13th Gen Intel Core i7-1360P (16 CPUs, ~2.2GHz

                DirectX Version: 12

                GPU Driver version: Intel 11th-14th Gen Processor Graphics - Windows 32.0.101.7082

                1 Reply Last reply
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                • Hadi77KSAundefined Offline
                  Hadi77KSAundefined Offline
                  Hadi77KSA
                  Contributor
                  wrote on last edited by
                  #19

                  Is this version number the one you see from dxdiag in the display tab?

                  bluefield7310undefined 1 Reply Last reply
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                  • Hadi77KSAundefined Hadi77KSA

                    Is this version number the one you see from dxdiag in the display tab?

                    bluefield7310undefined Offline
                    bluefield7310undefined Offline
                    bluefield7310
                    wrote on last edited by
                    #20

                    Hadi77KSA
                    Sorry. I didn't see that exactly.
                    My version on dxdiag display tab is 31.0.101.4314

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                    • Hadi77KSAundefined Offline
                      Hadi77KSAundefined Offline
                      Hadi77KSA
                      Contributor
                      wrote on last edited by
                      #21

                      You didn’t install the driver. Run the exe.

                      1 Reply Last reply
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                      • bluefield7310undefined Offline
                        bluefield7310undefined Offline
                        bluefield7310
                        wrote on last edited by
                        #22

                        스크린샷 2026-01-21 121556.png

                        Already up to date.

                        1 Reply Last reply
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                        • Hadi77KSAundefined Offline
                          Hadi77KSAundefined Offline
                          Hadi77KSA
                          Contributor
                          wrote on last edited by
                          #23

                          Well, did the driver version get updated in dxdiag? Does the game run fine?

                          bluefield7310undefined 1 Reply Last reply
                          0
                          • Hadi77KSAundefined Hadi77KSA

                            Well, did the driver version get updated in dxdiag? Does the game run fine?

                            bluefield7310undefined Offline
                            bluefield7310undefined Offline
                            bluefield7310
                            wrote on last edited by bluefield7310
                            #24

                            Hadi77KSA

                            Well, did the driver version get updated in dxdiag?

                            Yes

                            The game runs fine only on Der Riese. Other things like Campaign and 3 other Zombie maps couldn't be played.

                            1 Reply Last reply
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                            • Hadi77KSAundefined Offline
                              Hadi77KSAundefined Offline
                              Hadi77KSA
                              Contributor
                              wrote on last edited by
                              #25

                              Then I’ve got nothing.

                              bluefield7310undefined 2 Replies Last reply
                              0
                              • Hadi77KSAundefined Hadi77KSA

                                Then I’ve got nothing.

                                bluefield7310undefined Offline
                                bluefield7310undefined Offline
                                bluefield7310
                                wrote on last edited by
                                #26

                                Hadi77KSA
                                Man, what should I do, then?

                                I've tried everything but cannot run the old 2008 game on rather new computer?

                                1 Reply Last reply
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                                • Hadi77KSAundefined Hadi77KSA

                                  Then I’ve got nothing.

                                  bluefield7310undefined Offline
                                  bluefield7310undefined Offline
                                  bluefield7310
                                  wrote on last edited by
                                  #27

                                  Hadi77KSA
                                  Uhh... Hey. Is there anything that I should do?
                                  I uninstalled the GPU driver and then re-installed it.
                                  But it didn't work.

                                  1 Reply Last reply
                                  0
                                  • Hadi77KSAundefined Offline
                                    Hadi77KSAundefined Offline
                                    Hadi77KSA
                                    Contributor
                                    wrote on last edited by
                                    #28

                                    Yeah bro, just let me search my list of “nothing” for solutions.

                                    bluefield7310undefined 1 Reply Last reply
                                    0
                                    • Hadi77KSAundefined Hadi77KSA

                                      Yeah bro, just let me search my list of “nothing” for solutions.

                                      bluefield7310undefined Offline
                                      bluefield7310undefined Offline
                                      bluefield7310
                                      wrote on last edited by
                                      #29

                                      Hadi77KSA Okay, hope the solution will be found later.

                                      1 Reply Last reply
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                                      • Hadi77KSAundefined Offline
                                        Hadi77KSAundefined Offline
                                        Hadi77KSA
                                        Contributor
                                        wrote on last edited by
                                        #30

                                        Open Device Manager, expand Display adapters, right-click the device(s) shown, select Properties, select the tab labelled Driver from the window that opens, and provide a picture of the window.

                                        If you have overlay programs, try to shut them down or disable their overlays. Also, press Win+R, paste this: %localappdata%\Plutonium\bin, right-click on plutonium-bootstrapper-win32, select Properties, select the tab labelled Compatibility, enable Run this program in compatibility mode for and try each option in the list. Do the same for the CoDWaW executable in your game folder.

                                        bluefield7310undefined 1 Reply Last reply
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                                        • Hadi77KSAundefined Hadi77KSA

                                          Open Device Manager, expand Display adapters, right-click the device(s) shown, select Properties, select the tab labelled Driver from the window that opens, and provide a picture of the window.

                                          If you have overlay programs, try to shut them down or disable their overlays. Also, press Win+R, paste this: %localappdata%\Plutonium\bin, right-click on plutonium-bootstrapper-win32, select Properties, select the tab labelled Compatibility, enable Run this program in compatibility mode for and try each option in the list. Do the same for the CoDWaW executable in your game folder.

                                          bluefield7310undefined Offline
                                          bluefield7310undefined Offline
                                          bluefield7310
                                          wrote on last edited by
                                          #31

                                          Hadi77KSA
                                          스크린샷 2026-01-21 191000.png

                                          Note: I'm (South) Korean. So the language displayed is like this as well.

                                          1 Reply Last reply
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