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  3. How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

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  • bluefield7310undefined bluefield7310

    Xerxes Intel Iris XE

    Hadi77KSAundefined Offline
    Hadi77KSAundefined Offline
    Hadi77KSA
    Contributor
    wrote last edited by Hadi77KSA
    #17

    Could you provide your processor/CPU name and the GPU driver version?

    bluefield7310undefined 1 Reply Last reply
    0
    • Hadi77KSAundefined Hadi77KSA

      Could you provide your processor/CPU name and the GPU driver version?

      bluefield7310undefined Offline
      bluefield7310undefined Offline
      bluefield7310
      wrote last edited by
      #18

      Hadi77KSA

      CPU: 13th Gen Intel Core i7-1360P (16 CPUs, ~2.2GHz

      DirectX Version: 12

      GPU Driver version: Intel 11th-14th Gen Processor Graphics - Windows 32.0.101.7082

      1 Reply Last reply
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      • Hadi77KSAundefined Offline
        Hadi77KSAundefined Offline
        Hadi77KSA
        Contributor
        wrote last edited by
        #19

        Is this version number the one you see from dxdiag in the display tab?

        bluefield7310undefined 1 Reply Last reply
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        • Hadi77KSAundefined Hadi77KSA

          Is this version number the one you see from dxdiag in the display tab?

          bluefield7310undefined Offline
          bluefield7310undefined Offline
          bluefield7310
          wrote last edited by
          #20

          Hadi77KSA
          Sorry. I didn't see that exactly.
          My version on dxdiag display tab is 31.0.101.4314

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          • Hadi77KSAundefined Offline
            Hadi77KSAundefined Offline
            Hadi77KSA
            Contributor
            wrote last edited by
            #21

            You didn’t install the driver. Run the exe.

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            • bluefield7310undefined Offline
              bluefield7310undefined Offline
              bluefield7310
              wrote last edited by
              #22

              스크린샷 2026-01-21 121556.png

              Already up to date.

              1 Reply Last reply
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              • Hadi77KSAundefined Offline
                Hadi77KSAundefined Offline
                Hadi77KSA
                Contributor
                wrote last edited by
                #23

                Well, did the driver version get updated in dxdiag? Does the game run fine?

                bluefield7310undefined 1 Reply Last reply
                0
                • Hadi77KSAundefined Hadi77KSA

                  Well, did the driver version get updated in dxdiag? Does the game run fine?

                  bluefield7310undefined Offline
                  bluefield7310undefined Offline
                  bluefield7310
                  wrote last edited by bluefield7310
                  #24

                  Hadi77KSA

                  Well, did the driver version get updated in dxdiag?

                  Yes

                  The game runs fine only on Der Riese. Other things like Campaign and 3 other Zombie maps couldn't be played.

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                  • Hadi77KSAundefined Offline
                    Hadi77KSAundefined Offline
                    Hadi77KSA
                    Contributor
                    wrote last edited by
                    #25

                    Then I’ve got nothing.

                    bluefield7310undefined 2 Replies Last reply
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                    • Hadi77KSAundefined Hadi77KSA

                      Then I’ve got nothing.

                      bluefield7310undefined Offline
                      bluefield7310undefined Offline
                      bluefield7310
                      wrote last edited by
                      #26

                      Hadi77KSA
                      Man, what should I do, then?

                      I've tried everything but cannot run the old 2008 game on rather new computer?

                      1 Reply Last reply
                      0
                      • Hadi77KSAundefined Hadi77KSA

                        Then I’ve got nothing.

                        bluefield7310undefined Offline
                        bluefield7310undefined Offline
                        bluefield7310
                        wrote last edited by
                        #27

                        Hadi77KSA
                        Uhh... Hey. Is there anything that I should do?
                        I uninstalled the GPU driver and then re-installed it.
                        But it didn't work.

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                        0
                        • Hadi77KSAundefined Offline
                          Hadi77KSAundefined Offline
                          Hadi77KSA
                          Contributor
                          wrote last edited by
                          #28

                          Yeah bro, just let me search my list of “nothing” for solutions.

                          bluefield7310undefined 1 Reply Last reply
                          0
                          • Hadi77KSAundefined Hadi77KSA

                            Yeah bro, just let me search my list of “nothing” for solutions.

                            bluefield7310undefined Offline
                            bluefield7310undefined Offline
                            bluefield7310
                            wrote last edited by
                            #29

                            Hadi77KSA Okay, hope the solution will be found later.

                            1 Reply Last reply
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                            • Hadi77KSAundefined Offline
                              Hadi77KSAundefined Offline
                              Hadi77KSA
                              Contributor
                              wrote last edited by
                              #30

                              Open Device Manager, expand Display adapters, right-click the device(s) shown, select Properties, select the tab labelled Driver from the window that opens, and provide a picture of the window.

                              If you have overlay programs, try to shut them down or disable their overlays. Also, press Win+R, paste this: %localappdata%\Plutonium\bin, right-click on plutonium-bootstrapper-win32, select Properties, select the tab labelled Compatibility, enable Run this program in compatibility mode for and try each option in the list. Do the same for the CoDWaW executable in your game folder.

                              bluefield7310undefined 1 Reply Last reply
                              0
                              • Hadi77KSAundefined Hadi77KSA

                                Open Device Manager, expand Display adapters, right-click the device(s) shown, select Properties, select the tab labelled Driver from the window that opens, and provide a picture of the window.

                                If you have overlay programs, try to shut them down or disable their overlays. Also, press Win+R, paste this: %localappdata%\Plutonium\bin, right-click on plutonium-bootstrapper-win32, select Properties, select the tab labelled Compatibility, enable Run this program in compatibility mode for and try each option in the list. Do the same for the CoDWaW executable in your game folder.

                                bluefield7310undefined Offline
                                bluefield7310undefined Offline
                                bluefield7310
                                wrote last edited by
                                #31

                                Hadi77KSA
                                스크린샷 2026-01-21 191000.png

                                Note: I'm (South) Korean. So the language displayed is like this as well.

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                                0
                                • Hadi77KSAundefined Offline
                                  Hadi77KSAundefined Offline
                                  Hadi77KSA
                                  Contributor
                                  wrote last edited by Hadi77KSA
                                  #32

                                  The driver version is not updated. Go to your CPU’s downloads then download and install the integrated graphics drivers for it: https://www.intel.com/content/www/us/en/products/sku/232155/intel-core-i71360p-processor-18m-cache-up-to-5-00-ghz/downloads.html

                                  bluefield7310undefined 1 Reply Last reply
                                  0
                                  • Hadi77KSAundefined Hadi77KSA

                                    The driver version is not updated. Go to your CPU’s downloads then download and install the integrated graphics drivers for it: https://www.intel.com/content/www/us/en/products/sku/232155/intel-core-i71360p-processor-18m-cache-up-to-5-00-ghz/downloads.html

                                    bluefield7310undefined Offline
                                    bluefield7310undefined Offline
                                    bluefield7310
                                    wrote last edited by
                                    #33

                                    Hadi77KSA Now Verruckt runs normally

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                                    • bluefield7310undefined Offline
                                      bluefield7310undefined Offline
                                      bluefield7310
                                      wrote last edited by
                                      #34

                                      Now things are solved now.
                                      Thanks for the help!

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