Skip to content
  • 0 Unread 0
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Donate
Collapse

Plutonium

  1. Home
  2. WAW Client Support
  3. How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

Scheduled Pinned Locked Moved WAW Client Support
34 Posts 5 Posters 5.8k Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • bluefield7310 bluefield7310

    BdawgTheSlaya
    Still not working tho...

    BdawgTheSlaya Offline
    BdawgTheSlaya Offline
    BdawgTheSlaya
    wrote on last edited by
    #13

    bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

    bluefield7310 1 Reply Last reply
    0
    • Xerxes Offline
      Xerxes Offline
      Xerxes
      Plutonium Staff
      wrote on last edited by
      #14

      What kind of GPU do you have?

      bluefield7310 1 Reply Last reply
      0
      • Xerxes Xerxes

        What kind of GPU do you have?

        bluefield7310 Offline
        bluefield7310 Offline
        bluefield7310
        wrote on last edited by
        #15

        Xerxes Intel Iris XE

        Hadi77KSA 1 Reply Last reply
        0
        • BdawgTheSlaya BdawgTheSlaya

          bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

          bluefield7310 Offline
          bluefield7310 Offline
          bluefield7310
          wrote on last edited by
          #16

          BdawgTheSlaya I did both and still getting the same error

          1 Reply Last reply
          0
          • bluefield7310 bluefield7310

            Xerxes Intel Iris XE

            Hadi77KSA Offline
            Hadi77KSA Offline
            Hadi77KSA
            Contributor
            wrote on last edited by Hadi77KSA
            #17

            Could you provide your processor/CPU name and the GPU driver version?

            bluefield7310 1 Reply Last reply
            0
            • Hadi77KSA Hadi77KSA

              Could you provide your processor/CPU name and the GPU driver version?

              bluefield7310 Offline
              bluefield7310 Offline
              bluefield7310
              wrote on last edited by
              #18

              Hadi77KSA

              CPU: 13th Gen Intel Core i7-1360P (16 CPUs, ~2.2GHz

              DirectX Version: 12

              GPU Driver version: Intel 11th-14th Gen Processor Graphics - Windows 32.0.101.7082

              1 Reply Last reply
              0
              • Hadi77KSA Offline
                Hadi77KSA Offline
                Hadi77KSA
                Contributor
                wrote on last edited by
                #19

                Is this version number the one you see from dxdiag in the display tab?

                bluefield7310 1 Reply Last reply
                0
                • Hadi77KSA Hadi77KSA

                  Is this version number the one you see from dxdiag in the display tab?

                  bluefield7310 Offline
                  bluefield7310 Offline
                  bluefield7310
                  wrote on last edited by
                  #20

                  Hadi77KSA
                  Sorry. I didn't see that exactly.
                  My version on dxdiag display tab is 31.0.101.4314

                  1 Reply Last reply
                  0
                  • Hadi77KSA Offline
                    Hadi77KSA Offline
                    Hadi77KSA
                    Contributor
                    wrote on last edited by
                    #21

                    You didn’t install the driver. Run the exe.

                    1 Reply Last reply
                    0
                    • bluefield7310 Offline
                      bluefield7310 Offline
                      bluefield7310
                      wrote on last edited by
                      #22

                      스크린샷 2026-01-21 121556.png

                      Already up to date.

                      1 Reply Last reply
                      0
                      • Hadi77KSA Offline
                        Hadi77KSA Offline
                        Hadi77KSA
                        Contributor
                        wrote on last edited by
                        #23

                        Well, did the driver version get updated in dxdiag? Does the game run fine?

                        bluefield7310 1 Reply Last reply
                        0
                        • Hadi77KSA Hadi77KSA

                          Well, did the driver version get updated in dxdiag? Does the game run fine?

                          bluefield7310 Offline
                          bluefield7310 Offline
                          bluefield7310
                          wrote on last edited by bluefield7310
                          #24

                          Hadi77KSA

                          Well, did the driver version get updated in dxdiag?

                          Yes

                          The game runs fine only on Der Riese. Other things like Campaign and 3 other Zombie maps couldn't be played.

                          1 Reply Last reply
                          0
                          • Hadi77KSA Offline
                            Hadi77KSA Offline
                            Hadi77KSA
                            Contributor
                            wrote on last edited by
                            #25

                            Then I’ve got nothing.

                            bluefield7310 2 Replies Last reply
                            0
                            • Hadi77KSA Hadi77KSA

                              Then I’ve got nothing.

                              bluefield7310 Offline
                              bluefield7310 Offline
                              bluefield7310
                              wrote on last edited by
                              #26

                              Hadi77KSA
                              Man, what should I do, then?

                              I've tried everything but cannot run the old 2008 game on rather new computer?

                              1 Reply Last reply
                              0
                              • Hadi77KSA Hadi77KSA

                                Then I’ve got nothing.

                                bluefield7310 Offline
                                bluefield7310 Offline
                                bluefield7310
                                wrote on last edited by
                                #27

                                Hadi77KSA
                                Uhh... Hey. Is there anything that I should do?
                                I uninstalled the GPU driver and then re-installed it.
                                But it didn't work.

                                1 Reply Last reply
                                0
                                • Hadi77KSA Offline
                                  Hadi77KSA Offline
                                  Hadi77KSA
                                  Contributor
                                  wrote on last edited by
                                  #28

                                  Yeah bro, just let me search my list of “nothing” for solutions.

                                  bluefield7310 1 Reply Last reply
                                  0
                                  • Hadi77KSA Hadi77KSA

                                    Yeah bro, just let me search my list of “nothing” for solutions.

                                    bluefield7310 Offline
                                    bluefield7310 Offline
                                    bluefield7310
                                    wrote on last edited by
                                    #29

                                    Hadi77KSA Okay, hope the solution will be found later.

                                    1 Reply Last reply
                                    0
                                    • Hadi77KSA Offline
                                      Hadi77KSA Offline
                                      Hadi77KSA
                                      Contributor
                                      wrote on last edited by
                                      #30

                                      Open Device Manager, expand Display adapters, right-click the device(s) shown, select Properties, select the tab labelled Driver from the window that opens, and provide a picture of the window.

                                      If you have overlay programs, try to shut them down or disable their overlays. Also, press Win+R, paste this: %localappdata%\Plutonium\bin, right-click on plutonium-bootstrapper-win32, select Properties, select the tab labelled Compatibility, enable Run this program in compatibility mode for and try each option in the list. Do the same for the CoDWaW executable in your game folder.

                                      bluefield7310 1 Reply Last reply
                                      0
                                      • Hadi77KSA Hadi77KSA

                                        Open Device Manager, expand Display adapters, right-click the device(s) shown, select Properties, select the tab labelled Driver from the window that opens, and provide a picture of the window.

                                        If you have overlay programs, try to shut them down or disable their overlays. Also, press Win+R, paste this: %localappdata%\Plutonium\bin, right-click on plutonium-bootstrapper-win32, select Properties, select the tab labelled Compatibility, enable Run this program in compatibility mode for and try each option in the list. Do the same for the CoDWaW executable in your game folder.

                                        bluefield7310 Offline
                                        bluefield7310 Offline
                                        bluefield7310
                                        wrote on last edited by
                                        #31

                                        Hadi77KSA
                                        스크린샷 2026-01-21 191000.png

                                        Note: I'm (South) Korean. So the language displayed is like this as well.

                                        1 Reply Last reply
                                        0
                                        • Hadi77KSA Offline
                                          Hadi77KSA Offline
                                          Hadi77KSA
                                          Contributor
                                          wrote on last edited by Hadi77KSA
                                          #32

                                          The driver version is not updated. Go to your CPU’s downloads then download and install the integrated graphics drivers for it: https://www.intel.com/content/www/us/en/products/sku/232155/intel-core-i71360p-processor-18m-cache-up-to-5-00-ghz/downloads.html

                                          bluefield7310 1 Reply Last reply
                                          0

                                          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                          With your input, this post could be even better 💗

                                          Register Login
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          • 1
                                          • 2
                                          • Login

                                          • Don't have an account? Register

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Unread 0
                                          • Recent
                                          • Tags
                                          • Popular
                                          • Users
                                          • Groups
                                          • Donate