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  3. How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

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  • Hadi77KSAundefined Offline
    Hadi77KSAundefined Offline
    Hadi77KSA
    Contributor
    wrote last edited by
    #4

    I’ve got no other suggestions if you installed the correct drivers.

    1 Reply Last reply
    0
    • op3hkadundefined Offline
      op3hkadundefined Offline
      op3hkad
      wrote last edited by
      #5

      when l install plunt l couldnt play error

      bluefield7310undefined 1 Reply Last reply
      0
      • op3hkadundefined op3hkad

        when l install plunt l couldnt play error

        bluefield7310undefined Offline
        bluefield7310undefined Offline
        bluefield7310
        wrote last edited by
        #6

        op3hkad What is that 'plunt'?

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        0
        • BdawgTheSlayaundefined Offline
          BdawgTheSlayaundefined Offline
          BdawgTheSlaya
          wrote last edited by
          #7

          Are you using the files from Steam when you play?

          bluefield7310undefined 1 Reply Last reply
          0
          • BdawgTheSlayaundefined BdawgTheSlaya

            Are you using the files from Steam when you play?

            bluefield7310undefined Offline
            bluefield7310undefined Offline
            bluefield7310
            wrote last edited by
            #8

            BdawgTheSlaya yes

            1 Reply Last reply
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            • BdawgTheSlayaundefined Offline
              BdawgTheSlayaundefined Offline
              BdawgTheSlaya
              wrote last edited by
              #9

              This is from the official Discord server:

              If the issue persists then your PC probably doesn't have a Direct X 11 capable GPU but there is a way to bypass that

              1.) Download and run DXCpl.exe https://drive.google.com/file/d/1qvWbHrnBVVibYozaO9peXcSS9ovEBMhd/view

              2.) Click "Edit List..."

              3.) Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in C:\Users\Username\AppData\Local\Plutonium\bin (Username is your Windows username)

              4.) Tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu

              5.) Hit OK & try to start the launcher/your game again.

              bluefield7310undefined 1 Reply Last reply
              0
              • BdawgTheSlayaundefined BdawgTheSlaya

                This is from the official Discord server:

                If the issue persists then your PC probably doesn't have a Direct X 11 capable GPU but there is a way to bypass that

                1.) Download and run DXCpl.exe https://drive.google.com/file/d/1qvWbHrnBVVibYozaO9peXcSS9ovEBMhd/view

                2.) Click "Edit List..."

                3.) Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in C:\Users\Username\AppData\Local\Plutonium\bin (Username is your Windows username)

                4.) Tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu

                5.) Hit OK & try to start the launcher/your game again.

                bluefield7310undefined Offline
                bluefield7310undefined Offline
                bluefield7310
                wrote last edited by
                #10

                BdawgTheSlaya
                Do I have to do the same thing for bootstrapper file and original waw singleplayer/co-op exe file on steam folder?

                BdawgTheSlayaundefined 1 Reply Last reply
                0
                • bluefield7310undefined bluefield7310

                  BdawgTheSlaya
                  Do I have to do the same thing for bootstrapper file and original waw singleplayer/co-op exe file on steam folder?

                  BdawgTheSlayaundefined Offline
                  BdawgTheSlayaundefined Offline
                  BdawgTheSlaya
                  wrote last edited by
                  #11

                  bluefield7310 I think you just follow that there and hopefully it should work fine. Otherwise not really sure what else it could be if everything is updated on your end

                  bluefield7310undefined 1 Reply Last reply
                  0
                  • BdawgTheSlayaundefined BdawgTheSlaya

                    bluefield7310 I think you just follow that there and hopefully it should work fine. Otherwise not really sure what else it could be if everything is updated on your end

                    bluefield7310undefined Offline
                    bluefield7310undefined Offline
                    bluefield7310
                    wrote last edited by
                    #12

                    BdawgTheSlaya
                    Still not working tho...

                    BdawgTheSlayaundefined 1 Reply Last reply
                    0
                    • bluefield7310undefined bluefield7310

                      BdawgTheSlaya
                      Still not working tho...

                      BdawgTheSlayaundefined Offline
                      BdawgTheSlayaundefined Offline
                      BdawgTheSlaya
                      wrote last edited by
                      #13

                      bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

                      bluefield7310undefined 1 Reply Last reply
                      0
                      • Xerxesundefined Offline
                        Xerxesundefined Offline
                        Xerxes
                        Plutonium Staff
                        wrote last edited by
                        #14

                        What kind of GPU do you have?

                        bluefield7310undefined 1 Reply Last reply
                        0
                        • Xerxesundefined Xerxes

                          What kind of GPU do you have?

                          bluefield7310undefined Offline
                          bluefield7310undefined Offline
                          bluefield7310
                          wrote last edited by
                          #15

                          Xerxes Intel Iris XE

                          Hadi77KSAundefined 1 Reply Last reply
                          0
                          • BdawgTheSlayaundefined BdawgTheSlaya

                            bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

                            bluefield7310undefined Offline
                            bluefield7310undefined Offline
                            bluefield7310
                            wrote last edited by
                            #16

                            BdawgTheSlaya I did both and still getting the same error

                            1 Reply Last reply
                            0
                            • bluefield7310undefined bluefield7310

                              Xerxes Intel Iris XE

                              Hadi77KSAundefined Offline
                              Hadi77KSAundefined Offline
                              Hadi77KSA
                              Contributor
                              wrote last edited by Hadi77KSA
                              #17

                              Could you provide your processor/CPU name and the GPU driver version?

                              bluefield7310undefined 1 Reply Last reply
                              0
                              • Hadi77KSAundefined Hadi77KSA

                                Could you provide your processor/CPU name and the GPU driver version?

                                bluefield7310undefined Offline
                                bluefield7310undefined Offline
                                bluefield7310
                                wrote last edited by
                                #18

                                Hadi77KSA

                                CPU: 13th Gen Intel Core i7-1360P (16 CPUs, ~2.2GHz

                                DirectX Version: 12

                                GPU Driver version: Intel 11th-14th Gen Processor Graphics - Windows 32.0.101.7082

                                1 Reply Last reply
                                0
                                • Hadi77KSAundefined Offline
                                  Hadi77KSAundefined Offline
                                  Hadi77KSA
                                  Contributor
                                  wrote last edited by
                                  #19

                                  Is this version number the one you see from dxdiag in the display tab?

                                  bluefield7310undefined 1 Reply Last reply
                                  0
                                  • Hadi77KSAundefined Hadi77KSA

                                    Is this version number the one you see from dxdiag in the display tab?

                                    bluefield7310undefined Offline
                                    bluefield7310undefined Offline
                                    bluefield7310
                                    wrote last edited by
                                    #20

                                    Hadi77KSA
                                    Sorry. I didn't see that exactly.
                                    My version on dxdiag display tab is 31.0.101.4314

                                    1 Reply Last reply
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                                    • Hadi77KSAundefined Offline
                                      Hadi77KSAundefined Offline
                                      Hadi77KSA
                                      Contributor
                                      wrote last edited by
                                      #21

                                      You didn’t install the driver. Run the exe.

                                      1 Reply Last reply
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                                      • bluefield7310undefined Offline
                                        bluefield7310undefined Offline
                                        bluefield7310
                                        wrote last edited by
                                        #22

                                        스크린샷 2026-01-21 121556.png

                                        Already up to date.

                                        1 Reply Last reply
                                        0
                                        • Hadi77KSAundefined Offline
                                          Hadi77KSAundefined Offline
                                          Hadi77KSA
                                          Contributor
                                          wrote last edited by
                                          #23

                                          Well, did the driver version get updated in dxdiag? Does the game run fine?

                                          bluefield7310undefined 1 Reply Last reply
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