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  3. How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

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  • BdawgTheSlayaundefined Offline
    BdawgTheSlayaundefined Offline
    BdawgTheSlaya
    wrote on last edited by
    #9

    This is from the official Discord server:

    If the issue persists then your PC probably doesn't have a Direct X 11 capable GPU but there is a way to bypass that

    1.) Download and run DXCpl.exe https://drive.google.com/file/d/1qvWbHrnBVVibYozaO9peXcSS9ovEBMhd/view

    2.) Click "Edit List..."

    3.) Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in C:\Users\Username\AppData\Local\Plutonium\bin (Username is your Windows username)

    4.) Tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu

    5.) Hit OK & try to start the launcher/your game again.

    bluefield7310undefined 1 Reply Last reply
    0
    • BdawgTheSlayaundefined BdawgTheSlaya

      This is from the official Discord server:

      If the issue persists then your PC probably doesn't have a Direct X 11 capable GPU but there is a way to bypass that

      1.) Download and run DXCpl.exe https://drive.google.com/file/d/1qvWbHrnBVVibYozaO9peXcSS9ovEBMhd/view

      2.) Click "Edit List..."

      3.) Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in C:\Users\Username\AppData\Local\Plutonium\bin (Username is your Windows username)

      4.) Tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu

      5.) Hit OK & try to start the launcher/your game again.

      bluefield7310undefined Offline
      bluefield7310undefined Offline
      bluefield7310
      wrote on last edited by
      #10

      BdawgTheSlaya
      Do I have to do the same thing for bootstrapper file and original waw singleplayer/co-op exe file on steam folder?

      BdawgTheSlayaundefined 1 Reply Last reply
      0
      • bluefield7310undefined bluefield7310

        BdawgTheSlaya
        Do I have to do the same thing for bootstrapper file and original waw singleplayer/co-op exe file on steam folder?

        BdawgTheSlayaundefined Offline
        BdawgTheSlayaundefined Offline
        BdawgTheSlaya
        wrote on last edited by
        #11

        bluefield7310 I think you just follow that there and hopefully it should work fine. Otherwise not really sure what else it could be if everything is updated on your end

        bluefield7310undefined 1 Reply Last reply
        0
        • BdawgTheSlayaundefined BdawgTheSlaya

          bluefield7310 I think you just follow that there and hopefully it should work fine. Otherwise not really sure what else it could be if everything is updated on your end

          bluefield7310undefined Offline
          bluefield7310undefined Offline
          bluefield7310
          wrote on last edited by
          #12

          BdawgTheSlaya
          Still not working tho...

          BdawgTheSlayaundefined 1 Reply Last reply
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          • bluefield7310undefined bluefield7310

            BdawgTheSlaya
            Still not working tho...

            BdawgTheSlayaundefined Offline
            BdawgTheSlayaundefined Offline
            BdawgTheSlaya
            wrote on last edited by
            #13

            bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

            bluefield7310undefined 1 Reply Last reply
            0
            • Xerxesundefined Online
              Xerxesundefined Online
              Xerxes
              Plutonium Staff
              wrote on last edited by
              #14

              What kind of GPU do you have?

              bluefield7310undefined 1 Reply Last reply
              0
              • Xerxesundefined Xerxes

                What kind of GPU do you have?

                bluefield7310undefined Offline
                bluefield7310undefined Offline
                bluefield7310
                wrote on last edited by
                #15

                Xerxes Intel Iris XE

                Hadi77KSAundefined 1 Reply Last reply
                0
                • BdawgTheSlayaundefined BdawgTheSlaya

                  bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

                  bluefield7310undefined Offline
                  bluefield7310undefined Offline
                  bluefield7310
                  wrote on last edited by
                  #16

                  BdawgTheSlaya I did both and still getting the same error

                  1 Reply Last reply
                  0
                  • bluefield7310undefined bluefield7310

                    Xerxes Intel Iris XE

                    Hadi77KSAundefined Offline
                    Hadi77KSAundefined Offline
                    Hadi77KSA
                    Contributor
                    wrote on last edited by Hadi77KSA
                    #17

                    Could you provide your processor/CPU name and the GPU driver version?

                    bluefield7310undefined 1 Reply Last reply
                    0
                    • Hadi77KSAundefined Hadi77KSA

                      Could you provide your processor/CPU name and the GPU driver version?

                      bluefield7310undefined Offline
                      bluefield7310undefined Offline
                      bluefield7310
                      wrote on last edited by
                      #18

                      Hadi77KSA

                      CPU: 13th Gen Intel Core i7-1360P (16 CPUs, ~2.2GHz

                      DirectX Version: 12

                      GPU Driver version: Intel 11th-14th Gen Processor Graphics - Windows 32.0.101.7082

                      1 Reply Last reply
                      0
                      • Hadi77KSAundefined Offline
                        Hadi77KSAundefined Offline
                        Hadi77KSA
                        Contributor
                        wrote on last edited by
                        #19

                        Is this version number the one you see from dxdiag in the display tab?

                        bluefield7310undefined 1 Reply Last reply
                        0
                        • Hadi77KSAundefined Hadi77KSA

                          Is this version number the one you see from dxdiag in the display tab?

                          bluefield7310undefined Offline
                          bluefield7310undefined Offline
                          bluefield7310
                          wrote on last edited by
                          #20

                          Hadi77KSA
                          Sorry. I didn't see that exactly.
                          My version on dxdiag display tab is 31.0.101.4314

                          1 Reply Last reply
                          0
                          • Hadi77KSAundefined Offline
                            Hadi77KSAundefined Offline
                            Hadi77KSA
                            Contributor
                            wrote on last edited by
                            #21

                            You didn’t install the driver. Run the exe.

                            1 Reply Last reply
                            0
                            • bluefield7310undefined Offline
                              bluefield7310undefined Offline
                              bluefield7310
                              wrote on last edited by
                              #22

                              스크린샷 2026-01-21 121556.png

                              Already up to date.

                              1 Reply Last reply
                              0
                              • Hadi77KSAundefined Offline
                                Hadi77KSAundefined Offline
                                Hadi77KSA
                                Contributor
                                wrote on last edited by
                                #23

                                Well, did the driver version get updated in dxdiag? Does the game run fine?

                                bluefield7310undefined 1 Reply Last reply
                                0
                                • Hadi77KSAundefined Hadi77KSA

                                  Well, did the driver version get updated in dxdiag? Does the game run fine?

                                  bluefield7310undefined Offline
                                  bluefield7310undefined Offline
                                  bluefield7310
                                  wrote on last edited by bluefield7310
                                  #24

                                  Hadi77KSA

                                  Well, did the driver version get updated in dxdiag?

                                  Yes

                                  The game runs fine only on Der Riese. Other things like Campaign and 3 other Zombie maps couldn't be played.

                                  1 Reply Last reply
                                  0
                                  • Hadi77KSAundefined Offline
                                    Hadi77KSAundefined Offline
                                    Hadi77KSA
                                    Contributor
                                    wrote on last edited by
                                    #25

                                    Then I’ve got nothing.

                                    bluefield7310undefined 2 Replies Last reply
                                    0
                                    • Hadi77KSAundefined Hadi77KSA

                                      Then I’ve got nothing.

                                      bluefield7310undefined Offline
                                      bluefield7310undefined Offline
                                      bluefield7310
                                      wrote on last edited by
                                      #26

                                      Hadi77KSA
                                      Man, what should I do, then?

                                      I've tried everything but cannot run the old 2008 game on rather new computer?

                                      1 Reply Last reply
                                      0
                                      • Hadi77KSAundefined Hadi77KSA

                                        Then I’ve got nothing.

                                        bluefield7310undefined Offline
                                        bluefield7310undefined Offline
                                        bluefield7310
                                        wrote on last edited by
                                        #27

                                        Hadi77KSA
                                        Uhh... Hey. Is there anything that I should do?
                                        I uninstalled the GPU driver and then re-installed it.
                                        But it didn't work.

                                        1 Reply Last reply
                                        0
                                        • Hadi77KSAundefined Offline
                                          Hadi77KSAundefined Offline
                                          Hadi77KSA
                                          Contributor
                                          wrote on last edited by
                                          #28

                                          Yeah bro, just let me search my list of “nothing” for solutions.

                                          bluefield7310undefined 1 Reply Last reply
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