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  3. How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

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  • bluefield7310undefined bluefield7310

    BdawgTheSlaya
    Do I have to do the same thing for bootstrapper file and original waw singleplayer/co-op exe file on steam folder?

    BdawgTheSlayaundefined Offline
    BdawgTheSlayaundefined Offline
    BdawgTheSlaya
    wrote last edited by
    #11

    bluefield7310 I think you just follow that there and hopefully it should work fine. Otherwise not really sure what else it could be if everything is updated on your end

    bluefield7310undefined 1 Reply Last reply
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    • BdawgTheSlayaundefined BdawgTheSlaya

      bluefield7310 I think you just follow that there and hopefully it should work fine. Otherwise not really sure what else it could be if everything is updated on your end

      bluefield7310undefined Offline
      bluefield7310undefined Offline
      bluefield7310
      wrote last edited by
      #12

      BdawgTheSlaya
      Still not working tho...

      BdawgTheSlayaundefined 1 Reply Last reply
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      • bluefield7310undefined bluefield7310

        BdawgTheSlaya
        Still not working tho...

        BdawgTheSlayaundefined Offline
        BdawgTheSlayaundefined Offline
        BdawgTheSlaya
        wrote last edited by
        #13

        bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

        bluefield7310undefined 1 Reply Last reply
        0
        • Xerxesundefined Online
          Xerxesundefined Online
          Xerxes
          Plutonium Staff
          wrote last edited by
          #14

          What kind of GPU do you have?

          bluefield7310undefined 1 Reply Last reply
          0
          • Xerxesundefined Xerxes

            What kind of GPU do you have?

            bluefield7310undefined Offline
            bluefield7310undefined Offline
            bluefield7310
            wrote last edited by
            #15

            Xerxes Intel Iris XE

            Hadi77KSAundefined 1 Reply Last reply
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            • BdawgTheSlayaundefined BdawgTheSlaya

              bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

              bluefield7310undefined Offline
              bluefield7310undefined Offline
              bluefield7310
              wrote last edited by
              #16

              BdawgTheSlaya I did both and still getting the same error

              1 Reply Last reply
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              • bluefield7310undefined bluefield7310

                Xerxes Intel Iris XE

                Hadi77KSAundefined Offline
                Hadi77KSAundefined Offline
                Hadi77KSA
                Contributor
                wrote last edited by Hadi77KSA
                #17

                Could you provide your processor/CPU name and the GPU driver version?

                bluefield7310undefined 1 Reply Last reply
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                • Hadi77KSAundefined Hadi77KSA

                  Could you provide your processor/CPU name and the GPU driver version?

                  bluefield7310undefined Offline
                  bluefield7310undefined Offline
                  bluefield7310
                  wrote last edited by
                  #18

                  Hadi77KSA

                  CPU: 13th Gen Intel Core i7-1360P (16 CPUs, ~2.2GHz

                  DirectX Version: 12

                  GPU Driver version: Intel 11th-14th Gen Processor Graphics - Windows 32.0.101.7082

                  1 Reply Last reply
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                  • Hadi77KSAundefined Offline
                    Hadi77KSAundefined Offline
                    Hadi77KSA
                    Contributor
                    wrote last edited by
                    #19

                    Is this version number the one you see from dxdiag in the display tab?

                    bluefield7310undefined 1 Reply Last reply
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                    • Hadi77KSAundefined Hadi77KSA

                      Is this version number the one you see from dxdiag in the display tab?

                      bluefield7310undefined Offline
                      bluefield7310undefined Offline
                      bluefield7310
                      wrote last edited by
                      #20

                      Hadi77KSA
                      Sorry. I didn't see that exactly.
                      My version on dxdiag display tab is 31.0.101.4314

                      1 Reply Last reply
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                      • Hadi77KSAundefined Offline
                        Hadi77KSAundefined Offline
                        Hadi77KSA
                        Contributor
                        wrote last edited by
                        #21

                        You didn’t install the driver. Run the exe.

                        1 Reply Last reply
                        0
                        • bluefield7310undefined Offline
                          bluefield7310undefined Offline
                          bluefield7310
                          wrote last edited by
                          #22

                          스크린샷 2026-01-21 121556.png

                          Already up to date.

                          1 Reply Last reply
                          0
                          • Hadi77KSAundefined Offline
                            Hadi77KSAundefined Offline
                            Hadi77KSA
                            Contributor
                            wrote last edited by
                            #23

                            Well, did the driver version get updated in dxdiag? Does the game run fine?

                            bluefield7310undefined 1 Reply Last reply
                            0
                            • Hadi77KSAundefined Hadi77KSA

                              Well, did the driver version get updated in dxdiag? Does the game run fine?

                              bluefield7310undefined Offline
                              bluefield7310undefined Offline
                              bluefield7310
                              wrote last edited by bluefield7310
                              #24

                              Hadi77KSA

                              Well, did the driver version get updated in dxdiag?

                              Yes

                              The game runs fine only on Der Riese. Other things like Campaign and 3 other Zombie maps couldn't be played.

                              1 Reply Last reply
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                              • Hadi77KSAundefined Offline
                                Hadi77KSAundefined Offline
                                Hadi77KSA
                                Contributor
                                wrote last edited by
                                #25

                                Then I’ve got nothing.

                                bluefield7310undefined 2 Replies Last reply
                                0
                                • Hadi77KSAundefined Hadi77KSA

                                  Then I’ve got nothing.

                                  bluefield7310undefined Offline
                                  bluefield7310undefined Offline
                                  bluefield7310
                                  wrote last edited by
                                  #26

                                  Hadi77KSA
                                  Man, what should I do, then?

                                  I've tried everything but cannot run the old 2008 game on rather new computer?

                                  1 Reply Last reply
                                  0
                                  • Hadi77KSAundefined Hadi77KSA

                                    Then I’ve got nothing.

                                    bluefield7310undefined Offline
                                    bluefield7310undefined Offline
                                    bluefield7310
                                    wrote last edited by
                                    #27

                                    Hadi77KSA
                                    Uhh... Hey. Is there anything that I should do?
                                    I uninstalled the GPU driver and then re-installed it.
                                    But it didn't work.

                                    1 Reply Last reply
                                    0
                                    • Hadi77KSAundefined Offline
                                      Hadi77KSAundefined Offline
                                      Hadi77KSA
                                      Contributor
                                      wrote last edited by
                                      #28

                                      Yeah bro, just let me search my list of “nothing” for solutions.

                                      bluefield7310undefined 1 Reply Last reply
                                      0
                                      • Hadi77KSAundefined Hadi77KSA

                                        Yeah bro, just let me search my list of “nothing” for solutions.

                                        bluefield7310undefined Offline
                                        bluefield7310undefined Offline
                                        bluefield7310
                                        wrote last edited by
                                        #29

                                        Hadi77KSA Okay, hope the solution will be found later.

                                        1 Reply Last reply
                                        0
                                        • Hadi77KSAundefined Offline
                                          Hadi77KSAundefined Offline
                                          Hadi77KSA
                                          Contributor
                                          wrote last edited by
                                          #30

                                          Open Device Manager, expand Display adapters, right-click the device(s) shown, select Properties, select the tab labelled Driver from the window that opens, and provide a picture of the window.

                                          If you have overlay programs, try to shut them down or disable their overlays. Also, press Win+R, paste this: %localappdata%\Plutonium\bin, right-click on plutonium-bootstrapper-win32, select Properties, select the tab labelled Compatibility, enable Run this program in compatibility mode for and try each option in the list. Do the same for the CoDWaW executable in your game folder.

                                          bluefield7310undefined 1 Reply Last reply
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