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  3. How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

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  • BdawgTheSlayaundefined BdawgTheSlaya

    This is from the official Discord server:

    If the issue persists then your PC probably doesn't have a Direct X 11 capable GPU but there is a way to bypass that

    1.) Download and run DXCpl.exe https://drive.google.com/file/d/1qvWbHrnBVVibYozaO9peXcSS9ovEBMhd/view

    2.) Click "Edit List..."

    3.) Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in C:\Users\Username\AppData\Local\Plutonium\bin (Username is your Windows username)

    4.) Tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu

    5.) Hit OK & try to start the launcher/your game again.

    bluefield7310undefined Offline
    bluefield7310undefined Offline
    bluefield7310
    wrote last edited by
    #10

    BdawgTheSlaya
    Do I have to do the same thing for bootstrapper file and original waw singleplayer/co-op exe file on steam folder?

    BdawgTheSlayaundefined 1 Reply Last reply
    0
    • bluefield7310undefined bluefield7310

      BdawgTheSlaya
      Do I have to do the same thing for bootstrapper file and original waw singleplayer/co-op exe file on steam folder?

      BdawgTheSlayaundefined Offline
      BdawgTheSlayaundefined Offline
      BdawgTheSlaya
      wrote last edited by
      #11

      bluefield7310 I think you just follow that there and hopefully it should work fine. Otherwise not really sure what else it could be if everything is updated on your end

      bluefield7310undefined 1 Reply Last reply
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      • BdawgTheSlayaundefined BdawgTheSlaya

        bluefield7310 I think you just follow that there and hopefully it should work fine. Otherwise not really sure what else it could be if everything is updated on your end

        bluefield7310undefined Offline
        bluefield7310undefined Offline
        bluefield7310
        wrote last edited by
        #12

        BdawgTheSlaya
        Still not working tho...

        BdawgTheSlayaundefined 1 Reply Last reply
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        • bluefield7310undefined bluefield7310

          BdawgTheSlaya
          Still not working tho...

          BdawgTheSlayaundefined Offline
          BdawgTheSlayaundefined Offline
          BdawgTheSlaya
          wrote last edited by
          #13

          bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

          bluefield7310undefined 1 Reply Last reply
          0
          • Xerxesundefined Offline
            Xerxesundefined Offline
            Xerxes
            Plutonium Staff
            wrote last edited by
            #14

            What kind of GPU do you have?

            bluefield7310undefined 1 Reply Last reply
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            • Xerxesundefined Xerxes

              What kind of GPU do you have?

              bluefield7310undefined Offline
              bluefield7310undefined Offline
              bluefield7310
              wrote last edited by
              #15

              Xerxes Intel Iris XE

              Hadi77KSAundefined 1 Reply Last reply
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              • BdawgTheSlayaundefined BdawgTheSlaya

                bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

                bluefield7310undefined Offline
                bluefield7310undefined Offline
                bluefield7310
                wrote last edited by
                #16

                BdawgTheSlaya I did both and still getting the same error

                1 Reply Last reply
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                • bluefield7310undefined bluefield7310

                  Xerxes Intel Iris XE

                  Hadi77KSAundefined Offline
                  Hadi77KSAundefined Offline
                  Hadi77KSA
                  Contributor
                  wrote last edited by Hadi77KSA
                  #17

                  Could you provide your processor/CPU name and the GPU driver version?

                  bluefield7310undefined 1 Reply Last reply
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                  • Hadi77KSAundefined Hadi77KSA

                    Could you provide your processor/CPU name and the GPU driver version?

                    bluefield7310undefined Offline
                    bluefield7310undefined Offline
                    bluefield7310
                    wrote last edited by
                    #18

                    Hadi77KSA

                    CPU: 13th Gen Intel Core i7-1360P (16 CPUs, ~2.2GHz

                    DirectX Version: 12

                    GPU Driver version: Intel 11th-14th Gen Processor Graphics - Windows 32.0.101.7082

                    1 Reply Last reply
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                    • Hadi77KSAundefined Offline
                      Hadi77KSAundefined Offline
                      Hadi77KSA
                      Contributor
                      wrote last edited by
                      #19

                      Is this version number the one you see from dxdiag in the display tab?

                      bluefield7310undefined 1 Reply Last reply
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                      • Hadi77KSAundefined Hadi77KSA

                        Is this version number the one you see from dxdiag in the display tab?

                        bluefield7310undefined Offline
                        bluefield7310undefined Offline
                        bluefield7310
                        wrote last edited by
                        #20

                        Hadi77KSA
                        Sorry. I didn't see that exactly.
                        My version on dxdiag display tab is 31.0.101.4314

                        1 Reply Last reply
                        0
                        • Hadi77KSAundefined Offline
                          Hadi77KSAundefined Offline
                          Hadi77KSA
                          Contributor
                          wrote last edited by
                          #21

                          You didn’t install the driver. Run the exe.

                          1 Reply Last reply
                          0
                          • bluefield7310undefined Offline
                            bluefield7310undefined Offline
                            bluefield7310
                            wrote last edited by
                            #22

                            스크린샷 2026-01-21 121556.png

                            Already up to date.

                            1 Reply Last reply
                            0
                            • Hadi77KSAundefined Offline
                              Hadi77KSAundefined Offline
                              Hadi77KSA
                              Contributor
                              wrote last edited by
                              #23

                              Well, did the driver version get updated in dxdiag? Does the game run fine?

                              bluefield7310undefined 1 Reply Last reply
                              0
                              • Hadi77KSAundefined Hadi77KSA

                                Well, did the driver version get updated in dxdiag? Does the game run fine?

                                bluefield7310undefined Offline
                                bluefield7310undefined Offline
                                bluefield7310
                                wrote last edited by bluefield7310
                                #24

                                Hadi77KSA

                                Well, did the driver version get updated in dxdiag?

                                Yes

                                The game runs fine only on Der Riese. Other things like Campaign and 3 other Zombie maps couldn't be played.

                                1 Reply Last reply
                                0
                                • Hadi77KSAundefined Offline
                                  Hadi77KSAundefined Offline
                                  Hadi77KSA
                                  Contributor
                                  wrote last edited by
                                  #25

                                  Then I’ve got nothing.

                                  bluefield7310undefined 2 Replies Last reply
                                  0
                                  • Hadi77KSAundefined Hadi77KSA

                                    Then I’ve got nothing.

                                    bluefield7310undefined Offline
                                    bluefield7310undefined Offline
                                    bluefield7310
                                    wrote last edited by
                                    #26

                                    Hadi77KSA
                                    Man, what should I do, then?

                                    I've tried everything but cannot run the old 2008 game on rather new computer?

                                    1 Reply Last reply
                                    0
                                    • Hadi77KSAundefined Hadi77KSA

                                      Then I’ve got nothing.

                                      bluefield7310undefined Offline
                                      bluefield7310undefined Offline
                                      bluefield7310
                                      wrote last edited by
                                      #27

                                      Hadi77KSA
                                      Uhh... Hey. Is there anything that I should do?
                                      I uninstalled the GPU driver and then re-installed it.
                                      But it didn't work.

                                      1 Reply Last reply
                                      0
                                      • Hadi77KSAundefined Offline
                                        Hadi77KSAundefined Offline
                                        Hadi77KSA
                                        Contributor
                                        wrote last edited by
                                        #28

                                        Yeah bro, just let me search my list of “nothing” for solutions.

                                        bluefield7310undefined 1 Reply Last reply
                                        0
                                        • Hadi77KSAundefined Hadi77KSA

                                          Yeah bro, just let me search my list of “nothing” for solutions.

                                          bluefield7310undefined Offline
                                          bluefield7310undefined Offline
                                          bluefield7310
                                          wrote last edited by
                                          #29

                                          Hadi77KSA Okay, hope the solution will be found later.

                                          1 Reply Last reply
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