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  3. How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

How to solve the 'Error: Direct3DDevice9::Present failed: n/a' thing?

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  • Xerxesundefined Online
    Xerxesundefined Online
    Xerxes
    Plutonium Staff
    wrote last edited by
    #14

    What kind of GPU do you have?

    bluefield7310undefined 1 Reply Last reply
    0
    • Xerxesundefined Xerxes

      What kind of GPU do you have?

      bluefield7310undefined Offline
      bluefield7310undefined Offline
      bluefield7310
      wrote last edited by
      #15

      Xerxes Intel Iris XE

      Hadi77KSAundefined 1 Reply Last reply
      0
      • BdawgTheSlayaundefined BdawgTheSlaya

        bluefield7310 Try verifying game files in Steam. Worse case, just reinstall the game and see if that works

        bluefield7310undefined Offline
        bluefield7310undefined Offline
        bluefield7310
        wrote last edited by
        #16

        BdawgTheSlaya I did both and still getting the same error

        1 Reply Last reply
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        • bluefield7310undefined bluefield7310

          Xerxes Intel Iris XE

          Hadi77KSAundefined Offline
          Hadi77KSAundefined Offline
          Hadi77KSA
          Contributor
          wrote last edited by Hadi77KSA
          #17

          Could you provide your processor/CPU name and the GPU driver version?

          bluefield7310undefined 1 Reply Last reply
          0
          • Hadi77KSAundefined Hadi77KSA

            Could you provide your processor/CPU name and the GPU driver version?

            bluefield7310undefined Offline
            bluefield7310undefined Offline
            bluefield7310
            wrote last edited by
            #18

            Hadi77KSA

            CPU: 13th Gen Intel Core i7-1360P (16 CPUs, ~2.2GHz

            DirectX Version: 12

            GPU Driver version: Intel 11th-14th Gen Processor Graphics - Windows 32.0.101.7082

            1 Reply Last reply
            0
            • Hadi77KSAundefined Offline
              Hadi77KSAundefined Offline
              Hadi77KSA
              Contributor
              wrote last edited by
              #19

              Is this version number the one you see from dxdiag in the display tab?

              bluefield7310undefined 1 Reply Last reply
              0
              • Hadi77KSAundefined Hadi77KSA

                Is this version number the one you see from dxdiag in the display tab?

                bluefield7310undefined Offline
                bluefield7310undefined Offline
                bluefield7310
                wrote last edited by
                #20

                Hadi77KSA
                Sorry. I didn't see that exactly.
                My version on dxdiag display tab is 31.0.101.4314

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                • Hadi77KSAundefined Offline
                  Hadi77KSAundefined Offline
                  Hadi77KSA
                  Contributor
                  wrote last edited by
                  #21

                  You didn’t install the driver. Run the exe.

                  1 Reply Last reply
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                  • bluefield7310undefined Offline
                    bluefield7310undefined Offline
                    bluefield7310
                    wrote last edited by
                    #22

                    스크린샷 2026-01-21 121556.png

                    Already up to date.

                    1 Reply Last reply
                    0
                    • Hadi77KSAundefined Offline
                      Hadi77KSAundefined Offline
                      Hadi77KSA
                      Contributor
                      wrote last edited by
                      #23

                      Well, did the driver version get updated in dxdiag? Does the game run fine?

                      bluefield7310undefined 1 Reply Last reply
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                      • Hadi77KSAundefined Hadi77KSA

                        Well, did the driver version get updated in dxdiag? Does the game run fine?

                        bluefield7310undefined Offline
                        bluefield7310undefined Offline
                        bluefield7310
                        wrote last edited by bluefield7310
                        #24

                        Hadi77KSA

                        Well, did the driver version get updated in dxdiag?

                        Yes

                        The game runs fine only on Der Riese. Other things like Campaign and 3 other Zombie maps couldn't be played.

                        1 Reply Last reply
                        0
                        • Hadi77KSAundefined Offline
                          Hadi77KSAundefined Offline
                          Hadi77KSA
                          Contributor
                          wrote last edited by
                          #25

                          Then I’ve got nothing.

                          bluefield7310undefined 2 Replies Last reply
                          0
                          • Hadi77KSAundefined Hadi77KSA

                            Then I’ve got nothing.

                            bluefield7310undefined Offline
                            bluefield7310undefined Offline
                            bluefield7310
                            wrote last edited by
                            #26

                            Hadi77KSA
                            Man, what should I do, then?

                            I've tried everything but cannot run the old 2008 game on rather new computer?

                            1 Reply Last reply
                            0
                            • Hadi77KSAundefined Hadi77KSA

                              Then I’ve got nothing.

                              bluefield7310undefined Offline
                              bluefield7310undefined Offline
                              bluefield7310
                              wrote last edited by
                              #27

                              Hadi77KSA
                              Uhh... Hey. Is there anything that I should do?
                              I uninstalled the GPU driver and then re-installed it.
                              But it didn't work.

                              1 Reply Last reply
                              0
                              • Hadi77KSAundefined Offline
                                Hadi77KSAundefined Offline
                                Hadi77KSA
                                Contributor
                                wrote last edited by
                                #28

                                Yeah bro, just let me search my list of “nothing” for solutions.

                                bluefield7310undefined 1 Reply Last reply
                                0
                                • Hadi77KSAundefined Hadi77KSA

                                  Yeah bro, just let me search my list of “nothing” for solutions.

                                  bluefield7310undefined Offline
                                  bluefield7310undefined Offline
                                  bluefield7310
                                  wrote last edited by
                                  #29

                                  Hadi77KSA Okay, hope the solution will be found later.

                                  1 Reply Last reply
                                  0
                                  • Hadi77KSAundefined Offline
                                    Hadi77KSAundefined Offline
                                    Hadi77KSA
                                    Contributor
                                    wrote last edited by
                                    #30

                                    Open Device Manager, expand Display adapters, right-click the device(s) shown, select Properties, select the tab labelled Driver from the window that opens, and provide a picture of the window.

                                    If you have overlay programs, try to shut them down or disable their overlays. Also, press Win+R, paste this: %localappdata%\Plutonium\bin, right-click on plutonium-bootstrapper-win32, select Properties, select the tab labelled Compatibility, enable Run this program in compatibility mode for and try each option in the list. Do the same for the CoDWaW executable in your game folder.

                                    bluefield7310undefined 1 Reply Last reply
                                    0
                                    • Hadi77KSAundefined Hadi77KSA

                                      Open Device Manager, expand Display adapters, right-click the device(s) shown, select Properties, select the tab labelled Driver from the window that opens, and provide a picture of the window.

                                      If you have overlay programs, try to shut them down or disable their overlays. Also, press Win+R, paste this: %localappdata%\Plutonium\bin, right-click on plutonium-bootstrapper-win32, select Properties, select the tab labelled Compatibility, enable Run this program in compatibility mode for and try each option in the list. Do the same for the CoDWaW executable in your game folder.

                                      bluefield7310undefined Offline
                                      bluefield7310undefined Offline
                                      bluefield7310
                                      wrote last edited by
                                      #31

                                      Hadi77KSA
                                      스크린샷 2026-01-21 191000.png

                                      Note: I'm (South) Korean. So the language displayed is like this as well.

                                      1 Reply Last reply
                                      0
                                      • Hadi77KSAundefined Offline
                                        Hadi77KSAundefined Offline
                                        Hadi77KSA
                                        Contributor
                                        wrote last edited by Hadi77KSA
                                        #32

                                        The driver version is not updated. Go to your CPU’s downloads then download and install the integrated graphics drivers for it: https://www.intel.com/content/www/us/en/products/sku/232155/intel-core-i71360p-processor-18m-cache-up-to-5-00-ghz/downloads.html

                                        bluefield7310undefined 1 Reply Last reply
                                        0
                                        • Hadi77KSAundefined Hadi77KSA

                                          The driver version is not updated. Go to your CPU’s downloads then download and install the integrated graphics drivers for it: https://www.intel.com/content/www/us/en/products/sku/232155/intel-core-i71360p-processor-18m-cache-up-to-5-00-ghz/downloads.html

                                          bluefield7310undefined Offline
                                          bluefield7310undefined Offline
                                          bluefield7310
                                          wrote last edited by
                                          #33

                                          Hadi77KSA Now Verruckt runs normally

                                          1 Reply Last reply
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