Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Donate
Collapse

Plutonium

  1. Home
  2. Launcher Support
  3. Problem with the Platinium Launcher

Problem with the Platinium Launcher

Scheduled Pinned Locked Moved Launcher Support
12 Posts 2 Posters 293 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Monokillundefined Offline
    Monokillundefined Offline
    Monokill
    wrote on last edited by
    #1

    Hello, I need to report a problem with the Launcher. Question, when I download the Launcher shortcut and run it, it doesn't even open a minimal tab. Which produces another problem, which is that there is not a single data in the appdata folder, therefore there are many solutions that ask me to delete the plutonium data but it is impossible because the game could not be opened. Just in case I have already tried ´´Run with Administrator´´, look for solutions, etc. Thanks I hope help.

    Dss0undefined 1 Reply Last reply
    0
    • Monokillundefined Monokill

      Hello, I need to report a problem with the Launcher. Question, when I download the Launcher shortcut and run it, it doesn't even open a minimal tab. Which produces another problem, which is that there is not a single data in the appdata folder, therefore there are many solutions that ask me to delete the plutonium data but it is impossible because the game could not be opened. Just in case I have already tried ´´Run with Administrator´´, look for solutions, etc. Thanks I hope help.

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Monokill few things you can try:

      • Run the launcher as admin
      • install this and restart your pc: https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net48-web-installer
      • Disable your antivirus software or add an exception for plutonium.exe (google no how to do that if you don't know how, it depends on which antivirus you use)
      Monokillundefined 2 Replies Last reply
      0
      • Dss0undefined Dss0

        Monokill few things you can try:

        • Run the launcher as admin
        • install this and restart your pc: https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net48-web-installer
        • Disable your antivirus software or add an exception for plutonium.exe (google no how to do that if you don't know how, it depends on which antivirus you use)
        Monokillundefined Offline
        Monokillundefined Offline
        Monokill
        wrote on last edited by
        #3

        Dss0 Hello, I already tried starting as task manager. Also I do not have any Antivirus installed or enabled. I will try the same with the link that you gave me. I will be communicating anything to you.

        Dss0undefined 1 Reply Last reply
        0
        • Monokillundefined Monokill

          Dss0 Hello, I already tried starting as task manager. Also I do not have any Antivirus installed or enabled. I will try the same with the link that you gave me. I will be communicating anything to you.

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          Monokill you mean you tried starting it as administrator? You do have an antivirus, windows defender.

          Monokillundefined 1 Reply Last reply
          0
          • Dss0undefined Dss0

            Monokill few things you can try:

            • Run the launcher as admin
            • install this and restart your pc: https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net48-web-installer
            • Disable your antivirus software or add an exception for plutonium.exe (google no how to do that if you don't know how, it depends on which antivirus you use)
            Monokillundefined Offline
            Monokillundefined Offline
            Monokill
            wrote on last edited by
            #5
            This post is deleted!
            Monokillundefined 1 Reply Last reply
            0
            • Dss0undefined Dss0

              Monokill you mean you tried starting it as administrator? You do have an antivirus, windows defender.

              Monokillundefined Offline
              Monokillundefined Offline
              Monokill
              wrote on last edited by
              #6

              Dss0
              Windows Defender is disabled

              1 Reply Last reply
              0
              • Monokillundefined Monokill

                This post is deleted!

                Monokillundefined Offline
                Monokillundefined Offline
                Monokill
                wrote on last edited by
                #7

                Monokill said in Problem with the Platinium Launcher:

                Dss0
                I tried the link and it tells me that my system is not compatible with the program.

                Dss0undefined 1 Reply Last reply
                0
                • Monokillundefined Monokill

                  Monokill said in Problem with the Platinium Launcher:

                  Dss0
                  I tried the link and it tells me that my system is not compatible with the program.

                  Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #8

                  Monokill which version of windows are you using?

                  Monokillundefined 1 Reply Last reply
                  0
                  • Dss0undefined Dss0

                    Monokill which version of windows are you using?

                    Monokillundefined Offline
                    Monokillundefined Offline
                    Monokill
                    wrote on last edited by
                    #9

                    Dss0 Windows 10 Pro 64 bits

                    Dss0undefined 1 Reply Last reply
                    0
                    • Monokillundefined Monokill

                      Dss0 Windows 10 Pro 64 bits

                      Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #10

                      Monokill ok i'm guessing you are on an old version of it then? Run "winver" in cmd, it will tell you the version.
                      The launcher uses 4.7.2 afaik so you could try that: http://go.microsoft.com/fwlink/?linkid=863265

                      Monokillundefined 1 Reply Last reply
                      0
                      • Dss0undefined Dss0

                        Monokill ok i'm guessing you are on an old version of it then? Run "winver" in cmd, it will tell you the version.
                        The launcher uses 4.7.2 afaik so you could try that: http://go.microsoft.com/fwlink/?linkid=863265

                        Monokillundefined Offline
                        Monokillundefined Offline
                        Monokill
                        wrote on last edited by
                        #11

                        Dss0 I tried to install new versions but it won't let me "There is another app installing" or it won't let me install a version.

                        Dss0undefined 1 Reply Last reply
                        0
                        • Monokillundefined Monokill

                          Dss0 I tried to install new versions but it won't let me "There is another app installing" or it won't let me install a version.

                          Dss0undefined Offline
                          Dss0undefined Offline
                          Dss0
                          Plutonium Staff
                          wrote on last edited by
                          #12

                          Monokill new versions of what? have you tried what i posted? You could try restarting your pc or just check task manager for an instance of the windows installer that's still running.

                          1 Reply Last reply
                          0
                          Reply
                          • Reply as topic
                          Log in to reply
                          • Oldest to Newest
                          • Newest to Oldest
                          • Most Votes


                          • Login

                          • Don't have an account? Register

                          • Login or register to search.
                          • First post
                            Last post
                          0
                          • Recent
                          • Tags
                          • Popular
                          • Users
                          • Groups
                          • Donate