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Problem with the Platinium Launcher

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  • Dss0 Dss0

    Monokill few things you can try:

    • Run the launcher as admin
    • install this and restart your pc: https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net48-web-installer
    • Disable your antivirus software or add an exception for plutonium.exe (google no how to do that if you don't know how, it depends on which antivirus you use)
    Monokill
    Monokill
    Monokill
    wrote on last edited by
    #3

    Dss0 Hello, I already tried starting as task manager. Also I do not have any Antivirus installed or enabled. I will try the same with the link that you gave me. I will be communicating anything to you.

    Dss0 1 Reply Last reply
    0
    • Monokill Monokill

      Dss0 Hello, I already tried starting as task manager. Also I do not have any Antivirus installed or enabled. I will try the same with the link that you gave me. I will be communicating anything to you.

      Dss0
      Dss0
      Dss0
      Plutonium Staff
      wrote on last edited by
      #4

      Monokill you mean you tried starting it as administrator? You do have an antivirus, windows defender.

      Monokill 1 Reply Last reply
      0
      • Dss0 Dss0

        Monokill few things you can try:

        • Run the launcher as admin
        • install this and restart your pc: https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net48-web-installer
        • Disable your antivirus software or add an exception for plutonium.exe (google no how to do that if you don't know how, it depends on which antivirus you use)
        Monokill
        Monokill
        Monokill
        wrote on last edited by
        #5
        This post is deleted!
        Monokill 1 Reply Last reply
        0
        • Dss0 Dss0

          Monokill you mean you tried starting it as administrator? You do have an antivirus, windows defender.

          Monokill
          Monokill
          Monokill
          wrote on last edited by
          #6

          Dss0
          Windows Defender is disabled

          1 Reply Last reply
          0
          • Monokill Monokill
            [[topic:post-is-deleted]]
            Monokill
            Monokill
            Monokill
            wrote on last edited by
            #7

            Monokill said in Problem with the Platinium Launcher:

            Dss0
            I tried the link and it tells me that my system is not compatible with the program.

            Dss0 1 Reply Last reply
            0
            • Monokill Monokill

              Monokill said in Problem with the Platinium Launcher:

              Dss0
              I tried the link and it tells me that my system is not compatible with the program.

              Dss0
              Dss0
              Dss0
              Plutonium Staff
              wrote on last edited by
              #8

              Monokill which version of windows are you using?

              Monokill 1 Reply Last reply
              0
              • Dss0 Dss0

                Monokill which version of windows are you using?

                Monokill
                Monokill
                Monokill
                wrote on last edited by
                #9

                Dss0 Windows 10 Pro 64 bits

                Dss0 1 Reply Last reply
                0
                • Monokill Monokill

                  Dss0 Windows 10 Pro 64 bits

                  Dss0
                  Dss0
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #10

                  Monokill ok i'm guessing you are on an old version of it then? Run "winver" in cmd, it will tell you the version.
                  The launcher uses 4.7.2 afaik so you could try that: http://go.microsoft.com/fwlink/?linkid=863265

                  Monokill 1 Reply Last reply
                  0
                  • Dss0 Dss0

                    Monokill ok i'm guessing you are on an old version of it then? Run "winver" in cmd, it will tell you the version.
                    The launcher uses 4.7.2 afaik so you could try that: http://go.microsoft.com/fwlink/?linkid=863265

                    Monokill
                    Monokill
                    Monokill
                    wrote on last edited by
                    #11

                    Dss0 I tried to install new versions but it won't let me "There is another app installing" or it won't let me install a version.

                    Dss0 1 Reply Last reply
                    0
                    • Monokill Monokill

                      Dss0 I tried to install new versions but it won't let me "There is another app installing" or it won't let me install a version.

                      Dss0
                      Dss0
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #12

                      Monokill new versions of what? have you tried what i posted? You could try restarting your pc or just check task manager for an instance of the windows installer that's still running.

                      1 Reply Last reply
                      0

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