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Failed to download file bin/plutonium-bootstrapper-win32.exe

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  • MARSLOADundefined Offline
    MARSLOADundefined Offline
    MARSLOAD
    wrote on last edited by MARSLOAD
    #1

    Onother error.jpg
    I already add the file to the exclusion in windows defender, i already delete the plutonium file in appdata too, but the result is still the same, you guys have solution?

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    0
    • elgranruseteundefined Offline
      elgranruseteundefined Offline
      elgranrusete
      wrote on last edited by
      #2

      I have the same problem, if someone have any idea to solve pls mention.

      1 Reply Last reply
      1
      • LordBlackMKundefined Offline
        LordBlackMKundefined Offline
        LordBlackMK
        wrote on last edited by
        #3

        mine is giving the same error every time I try to start the setup

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        • Maverick_undefined Offline
          Maverick_undefined Offline
          Maverick_
          wrote on last edited by
          #4

          MARSLOAD said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

          Onother error.jpg
          I already add the file to the exclusion in windows defender, i already delete the plutonium file in appdata too, but the result is still the same, you guys have solution?

          LordBlackMK said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

          mine is giving the same error every time I try to start the setup

          Add plutonium.exe to your antivirus exclusions.

          MARSLOADundefined 2 Replies Last reply
          0
          • Maverick_undefined Maverick_

            MARSLOAD said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

            Onother error.jpg
            I already add the file to the exclusion in windows defender, i already delete the plutonium file in appdata too, but the result is still the same, you guys have solution?

            LordBlackMK said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

            mine is giving the same error every time I try to start the setup

            Add plutonium.exe to your antivirus exclusions.

            MARSLOADundefined Offline
            MARSLOADundefined Offline
            MARSLOAD
            wrote on last edited by
            #5

            Maverick_
            Ok, let me try that

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            1
            • Maverick_undefined Maverick_

              MARSLOAD said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

              Onother error.jpg
              I already add the file to the exclusion in windows defender, i already delete the plutonium file in appdata too, but the result is still the same, you guys have solution?

              LordBlackMK said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

              mine is giving the same error every time I try to start the setup

              Add plutonium.exe to your antivirus exclusions.

              MARSLOADundefined Offline
              MARSLOADundefined Offline
              MARSLOAD
              wrote on last edited by
              #6

              Maverick_
              Its not working, any other solution?

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              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC
                Plutonium Staff
                wrote on last edited by
                #7

                MARSLOAD What antivirus do you use btw? Also did you try deleting %localappdata%/Plutonium and running the launcher as admin again?

                MARSLOADundefined 1 Reply Last reply
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                • HannesCundefined HannesC

                  MARSLOAD What antivirus do you use btw? Also did you try deleting %localappdata%/Plutonium and running the launcher as admin again?

                  MARSLOADundefined Offline
                  MARSLOADundefined Offline
                  MARSLOAD
                  wrote on last edited by
                  #8

                  HannesC
                  im using avast, but i already add the pluto launcher to exclusion, and yes, i already delete the file and run the launcher as admin

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                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC
                    Plutonium Staff
                    wrote on last edited by
                    #9

                    You need to uninstall avast, it's a terrible AV anyway. Uninstall it, restart your PC and try running the launcher as admin again.

                    MARSLOADundefined 2 Replies Last reply
                    0
                    • HannesCundefined HannesC

                      You need to uninstall avast, it's a terrible AV anyway. Uninstall it, restart your PC and try running the launcher as admin again.

                      MARSLOADundefined Offline
                      MARSLOADundefined Offline
                      MARSLOAD
                      wrote on last edited by
                      #10

                      HannesC
                      First, when i uninstall avast, i cant use my win defender, it always say "Windows Defender threat Service has stopped restart it now" and when i try to restart it, it says "unexpected error sorry we ran into a problem" after that, i cant add my pluto launcher to the exclusion, thats why im using avast

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                      • HannesCundefined HannesC

                        You need to uninstall avast, it's a terrible AV anyway. Uninstall it, restart your PC and try running the launcher as admin again.

                        MARSLOADundefined Offline
                        MARSLOADundefined Offline
                        MARSLOAD
                        wrote on last edited by
                        #11

                        HannesC
                        oh ya, second, i already tried to run the setup as admin while my threat service was stop working, and the result is still the same

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                        • Ta1kativundefined Offline
                          Ta1kativundefined Offline
                          Ta1kativ
                          wrote on last edited by
                          #12

                          I found a fix for 2021
                          It was my antivirus. Just to clarify, I'm using the free version of Bitwarden but I used to use avast, and the process should be very similar.

                          First of all, bitwarden not only blocked plutonium but also put some of the files in quarantine. Click on the gear icon at the top and then click on "quarantine." It should show 1 or 2 plutonium files. All you have to do is click on the little circle arrow icon and it will not only restore the file to where it was before, but it will also exclude it from being scanned/quarantined again. This should fix the problem

                          Whether you're on avast or Bitwarden, it should show you the history of what they blocked. You can click on these and undo the blocking and/or exclude the files that they blocked. You need to make sure that all of the plutonium files are out of quarantine and that they're all excluded. If you need to, create an exclusion for the entire folder located in Appdata/Local/Plutonium.

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