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Failed to download file bin/plutonium-bootstrapper-win32.exe

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  • elgranruseteundefined Offline
    elgranruseteundefined Offline
    elgranrusete
    wrote on last edited by
    #2

    I have the same problem, if someone have any idea to solve pls mention.

    1 Reply Last reply
    1
    • LordBlackMKundefined Offline
      LordBlackMKundefined Offline
      LordBlackMK
      wrote on last edited by
      #3

      mine is giving the same error every time I try to start the setup

      1 Reply Last reply
      0
      • Maverick_undefined Offline
        Maverick_undefined Offline
        Maverick_
        wrote on last edited by
        #4

        MARSLOAD said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

        Onother error.jpg
        I already add the file to the exclusion in windows defender, i already delete the plutonium file in appdata too, but the result is still the same, you guys have solution?

        LordBlackMK said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

        mine is giving the same error every time I try to start the setup

        Add plutonium.exe to your antivirus exclusions.

        MARSLOADundefined 2 Replies Last reply
        0
        • Maverick_undefined Maverick_

          MARSLOAD said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

          Onother error.jpg
          I already add the file to the exclusion in windows defender, i already delete the plutonium file in appdata too, but the result is still the same, you guys have solution?

          LordBlackMK said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

          mine is giving the same error every time I try to start the setup

          Add plutonium.exe to your antivirus exclusions.

          MARSLOADundefined Offline
          MARSLOADundefined Offline
          MARSLOAD
          wrote on last edited by
          #5

          Maverick_
          Ok, let me try that

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          1
          • Maverick_undefined Maverick_

            MARSLOAD said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

            Onother error.jpg
            I already add the file to the exclusion in windows defender, i already delete the plutonium file in appdata too, but the result is still the same, you guys have solution?

            LordBlackMK said in Failed to download file bin/plutonium-bootstrapper-win32.exe:

            mine is giving the same error every time I try to start the setup

            Add plutonium.exe to your antivirus exclusions.

            MARSLOADundefined Offline
            MARSLOADundefined Offline
            MARSLOAD
            wrote on last edited by
            #6

            Maverick_
            Its not working, any other solution?

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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC
              Plutonium Staff
              wrote on last edited by
              #7

              MARSLOAD What antivirus do you use btw? Also did you try deleting %localappdata%/Plutonium and running the launcher as admin again?

              MARSLOADundefined 1 Reply Last reply
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              • HannesCundefined HannesC

                MARSLOAD What antivirus do you use btw? Also did you try deleting %localappdata%/Plutonium and running the launcher as admin again?

                MARSLOADundefined Offline
                MARSLOADundefined Offline
                MARSLOAD
                wrote on last edited by
                #8

                HannesC
                im using avast, but i already add the pluto launcher to exclusion, and yes, i already delete the file and run the launcher as admin

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                • HannesCundefined Offline
                  HannesCundefined Offline
                  HannesC
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  You need to uninstall avast, it's a terrible AV anyway. Uninstall it, restart your PC and try running the launcher as admin again.

                  MARSLOADundefined 2 Replies Last reply
                  0
                  • HannesCundefined HannesC

                    You need to uninstall avast, it's a terrible AV anyway. Uninstall it, restart your PC and try running the launcher as admin again.

                    MARSLOADundefined Offline
                    MARSLOADundefined Offline
                    MARSLOAD
                    wrote on last edited by
                    #10

                    HannesC
                    First, when i uninstall avast, i cant use my win defender, it always say "Windows Defender threat Service has stopped restart it now" and when i try to restart it, it says "unexpected error sorry we ran into a problem" after that, i cant add my pluto launcher to the exclusion, thats why im using avast

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                    • HannesCundefined HannesC

                      You need to uninstall avast, it's a terrible AV anyway. Uninstall it, restart your PC and try running the launcher as admin again.

                      MARSLOADundefined Offline
                      MARSLOADundefined Offline
                      MARSLOAD
                      wrote on last edited by
                      #11

                      HannesC
                      oh ya, second, i already tried to run the setup as admin while my threat service was stop working, and the result is still the same

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                      • Ta1kativundefined Offline
                        Ta1kativundefined Offline
                        Ta1kativ
                        wrote on last edited by
                        #12

                        I found a fix for 2021
                        It was my antivirus. Just to clarify, I'm using the free version of Bitwarden but I used to use avast, and the process should be very similar.

                        First of all, bitwarden not only blocked plutonium but also put some of the files in quarantine. Click on the gear icon at the top and then click on "quarantine." It should show 1 or 2 plutonium files. All you have to do is click on the little circle arrow icon and it will not only restore the file to where it was before, but it will also exclude it from being scanned/quarantined again. This should fix the problem

                        Whether you're on avast or Bitwarden, it should show you the history of what they blocked. You can click on these and undo the blocking and/or exclude the files that they blocked. You need to make sure that all of the plutonium files are out of quarantine and that they're all excluded. If you need to, create an exclusion for the entire folder located in Appdata/Local/Plutonium.

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