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game crashes in multiplayer and zombies

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  • mehdiplaysundefined Offline
    mehdiplaysundefined Offline
    mehdiplays
    wrote on last edited by
    #2

    and no i have no antivurs on or even discord

    1 Reply Last reply
    0
    • charaundefined Offline
      charaundefined Offline
      chara
      wrote on last edited by
      #3

      do you have real time scanning on , on ur windows defender?

      1 Reply Last reply
      0
      • mehdiplaysundefined Offline
        mehdiplaysundefined Offline
        mehdiplays
        wrote on last edited by
        #4

        no not really

        1 Reply Last reply
        0
        • Xerxesundefined Offline
          Xerxesundefined Offline
          Xerxes Plutonium Staff
          wrote on last edited by
          #5

          Hi,
          in order to help us help you we need quite a lot of information:

          • What where you doing when the game crashed?
          • Which map and game mode where you playing?
          • Do you have any mods installed?
          • In case you crashed on zombies, which difficulty did you play on?
          • Do you have any overclocks applied?
          • Do you have any DirectX overlays?
          • What Exception Code did you get?
          • What Exception Address did it show?
          • The dump file (check %LOCALAPPDATA%\Plutonium\crashdumps)
          1 Reply Last reply
          0
          • mehdiplaysundefined Offline
            mehdiplaysundefined Offline
            mehdiplays
            wrote on last edited by
            #6
            1. nothing i tried to open it and its crashes
              2.i couldnt even get in the main menu
            2. no
            3. i couldnt even play or not even the main menu shows up
            4. i dont think so
            5. i have directx but idk if it overlays
            6. Exception Code: 0xC0000005
            7. Exception Address: 0x007135C3
            1 Reply Last reply
            0
            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC Plutonium Staff
              wrote on last edited by HannesC
              #7

              Upload the dump file to gdrive/mega and send the link here as well. And by overlays he meant msi afterburner or rivatuner statistics or such ingame overlays.

              mehdiplaysundefined 1 Reply Last reply
              0
              • mehdiplaysundefined Offline
                mehdiplaysundefined Offline
                mehdiplays
                wrote on last edited by mehdiplays
                #8

                https://mega.nz/file/Bj5QTRaK#boL7Qn9Fs5wcOASSiY13sS8F7H4NnReRaMHpP3io_W0 and yea ik i have none of that

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                • mehdiplaysundefined Offline
                  mehdiplaysundefined Offline
                  mehdiplays
                  replied to HannesC on last edited by
                  #9

                  HannesC uh so whats gonna happened now? From this error you guys can found out how can i fix it or

                  1 Reply Last reply
                  0
                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC Plutonium Staff
                    wrote on last edited by
                    #10

                    Uhh RektInator needs to take a look into that.

                    mehdiplaysundefined 1 Reply Last reply
                    0
                    • mehdiplaysundefined Offline
                      mehdiplaysundefined Offline
                      mehdiplays
                      replied to HannesC on last edited by
                      #11

                      HannesC how long would it takes

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                      0
                      • mehdiplays1undefined Offline
                        mehdiplays1undefined Offline
                        mehdiplays1
                        wrote on last edited by
                        #12

                        the new update didnt fix me anything and idk how to update it to r1178

                        Maystroundefined 1 Reply Last reply
                        0
                        • Maystroundefined Offline
                          Maystroundefined Offline
                          Maystro
                          replied to mehdiplays1 on last edited by Maystro
                          #13

                          mehdiplays1 to update the game you need to run it with plitonium.exe
                          if you dont have the updater program
                          download it from the plutonium page https://cdn.plutonium.pw/updater/plutonium.exe
                          Opera Snapshot_2021-01-02_163334_forum.plutonium.pw.png

                          mehdiplays1undefined 1 Reply Last reply
                          0
                          • mehdiplays1undefined Offline
                            mehdiplays1undefined Offline
                            mehdiplays1
                            wrote on last edited by
                            #14

                            i did use that but still crashes

                            tommandrewwundefined 1 Reply Last reply
                            0
                            • mehdiplays1undefined Offline
                              mehdiplays1undefined Offline
                              mehdiplays1
                              replied to Maystro on last edited by
                              #15

                              Maystro in task manager the power usage of the launcher rises very high why so?

                              Maystroundefined 1 Reply Last reply
                              0
                              • Maystroundefined Offline
                                Maystroundefined Offline
                                Maystro
                                replied to mehdiplays1 on last edited by
                                #16

                                mehdiplays1 i dont know i did the update

                                1 Reply Last reply
                                0

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