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game crashes in multiplayer and zombies

Scheduled Pinned Locked Moved BO2 Client Support
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  • Xerxesundefined Offline
    Xerxesundefined Offline
    Xerxes
    Plutonium Staff
    wrote on last edited by
    #5

    Hi,
    in order to help us help you we need quite a lot of information:

    • What where you doing when the game crashed?
    • Which map and game mode where you playing?
    • Do you have any mods installed?
    • In case you crashed on zombies, which difficulty did you play on?
    • Do you have any overclocks applied?
    • Do you have any DirectX overlays?
    • What Exception Code did you get?
    • What Exception Address did it show?
    • The dump file (check %LOCALAPPDATA%\Plutonium\crashdumps)
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    • mehdiplaysundefined Offline
      mehdiplaysundefined Offline
      mehdiplays
      wrote on last edited by
      #6
      1. nothing i tried to open it and its crashes
        2.i couldnt even get in the main menu
      2. no
      3. i couldnt even play or not even the main menu shows up
      4. i dont think so
      5. i have directx but idk if it overlays
      6. Exception Code: 0xC0000005
      7. Exception Address: 0x007135C3
      1 Reply Last reply
      0
      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC
        Plutonium Staff
        wrote on last edited by HannesC
        #7

        Upload the dump file to gdrive/mega and send the link here as well. And by overlays he meant msi afterburner or rivatuner statistics or such ingame overlays.

        mehdiplaysundefined 1 Reply Last reply
        0
        • mehdiplaysundefined Offline
          mehdiplaysundefined Offline
          mehdiplays
          wrote on last edited by mehdiplays
          #8

          https://mega.nz/file/Bj5QTRaK#boL7Qn9Fs5wcOASSiY13sS8F7H4NnReRaMHpP3io_W0 and yea ik i have none of that

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          • HannesCundefined HannesC

            Upload the dump file to gdrive/mega and send the link here as well. And by overlays he meant msi afterburner or rivatuner statistics or such ingame overlays.

            mehdiplaysundefined Offline
            mehdiplaysundefined Offline
            mehdiplays
            wrote on last edited by
            #9

            HannesC uh so whats gonna happened now? From this error you guys can found out how can i fix it or

            1 Reply Last reply
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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC
              Plutonium Staff
              wrote on last edited by
              #10

              Uhh RektInator needs to take a look into that.

              mehdiplaysundefined 1 Reply Last reply
              0
              • HannesCundefined HannesC

                Uhh RektInator needs to take a look into that.

                mehdiplaysundefined Offline
                mehdiplaysundefined Offline
                mehdiplays
                wrote on last edited by
                #11

                HannesC how long would it takes

                1 Reply Last reply
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                • mehdiplays1undefined Offline
                  mehdiplays1undefined Offline
                  mehdiplays1
                  wrote on last edited by
                  #12

                  the new update didnt fix me anything and idk how to update it to r1178

                  Maystroundefined 1 Reply Last reply
                  0
                  • mehdiplays1undefined mehdiplays1

                    the new update didnt fix me anything and idk how to update it to r1178

                    Maystroundefined Offline
                    Maystroundefined Offline
                    Maystro
                    wrote on last edited by Maystro
                    #13

                    mehdiplays1 to update the game you need to run it with plitonium.exe
                    if you dont have the updater program
                    download it from the plutonium page https://cdn.plutonium.pw/updater/plutonium.exe
                    Opera Snapshot_2021-01-02_163334_forum.plutonium.pw.png

                    mehdiplays1undefined 1 Reply Last reply
                    0
                    • mehdiplays1undefined Offline
                      mehdiplays1undefined Offline
                      mehdiplays1
                      wrote on last edited by
                      #14

                      i did use that but still crashes

                      tommandrewwundefined 1 Reply Last reply
                      0
                      • Maystroundefined Maystro

                        mehdiplays1 to update the game you need to run it with plitonium.exe
                        if you dont have the updater program
                        download it from the plutonium page https://cdn.plutonium.pw/updater/plutonium.exe
                        Opera Snapshot_2021-01-02_163334_forum.plutonium.pw.png

                        mehdiplays1undefined Offline
                        mehdiplays1undefined Offline
                        mehdiplays1
                        wrote on last edited by
                        #15

                        Maystro in task manager the power usage of the launcher rises very high why so?

                        Maystroundefined 1 Reply Last reply
                        0
                        • mehdiplays1undefined mehdiplays1

                          Maystro in task manager the power usage of the launcher rises very high why so?

                          Maystroundefined Offline
                          Maystroundefined Offline
                          Maystro
                          wrote on last edited by
                          #16

                          mehdiplays1 i dont know i did the update

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