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Error whilst launching client

Scheduled Pinned Locked Moved Launcher Support
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  • SLTRundefined Offline
    SLTRundefined Offline
    SLTR
    wrote on last edited by
    #1

    I double click the client to open, but nothing happens. No error message, nothing.

    I've tried downloading the things that are already said to fix this problem, but nothing works.

    Dss0undefined 1 Reply Last reply
    0
    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      Hit Win+R, type winver and screenshot it. Also what antivirus do you have?

      1 Reply Last reply
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      • SLTRundefined Offline
        SLTRundefined Offline
        SLTR
        wrote on last edited by SLTR
        #3

        992ede95-8e97-4ed4-a6f9-9f23b89a02c1-image.png

        and i'm using the windows defender one

        i also tried joining the discord to ask for help, but it wouldnt let me, ive never been in there before so i couldn't be banned? my username is "Slater#8360"

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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC
          Plutonium Staff
          wrote on last edited by
          #4

          So you double click plutonium.exe nothing happens? Can you check the size of the file and write it here? Also try adding plutonium.exe to exclusions in defender.

          P.S. Found a Slater on the ban list, you were banned for abusing staff.

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          • SLTRundefined Offline
            SLTRundefined Offline
            SLTR
            wrote on last edited by
            #5

            4.02 MB (4,221,392 bytes) thats the size of the application.

            The app is already added to the list in defender, I also turned off the defender completely but nothing happens again.

            Oh, I don't recall being in the discord at all?

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            • SLTRundefined SLTR

              I double click the client to open, but nothing happens. No error message, nothing.

              I've tried downloading the things that are already said to fix this problem, but nothing works.

              Dss0undefined Offline
              Dss0undefined Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #6

              SLTR install these 3 things:
              https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer
              https://aka.ms/vs/16/release/vc_redist.x64.exe
              https://aka.ms/vs/16/release/vc_redist.x86.exe

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              • SLTRundefined Offline
                SLTRundefined Offline
                SLTR
                wrote on last edited by
                #7

                Already did this

                Dss0undefined 1 Reply Last reply
                0
                • SLTRundefined Offline
                  SLTRundefined Offline
                  SLTR
                  wrote on last edited by
                  #8

                  bumppppppp

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                  • SLTRundefined SLTR

                    Already did this

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by
                    #9

                    SLTR reinstall windows.

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