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  3. Crashing launcher? i think.

Crashing launcher? i think.

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  • Lukkazundefined Offline
    Lukkazundefined Offline
    Lukkaz
    wrote on last edited by
    #1

    Well, I just downloaded Bo2, it's my first experience with Plutonium so it's probably my mistake, but, starting with the fact that the launcher is running, an error appears and asks to start in LAN mode, ok, I enter the launcher and log into my account normally, however, after selecting the game folder directory, and pressing PLAY, the launcher hangs for a few seconds and simply CLOSES. (I am using the translator, forgive me for any spelling mistakes)

    Dss0undefined 1 Reply Last reply
    0
    • Lukkazundefined Lukkaz

      Well, I just downloaded Bo2, it's my first experience with Plutonium so it's probably my mistake, but, starting with the fact that the launcher is running, an error appears and asks to start in LAN mode, ok, I enter the launcher and log into my account normally, however, after selecting the game folder directory, and pressing PLAY, the launcher hangs for a few seconds and simply CLOSES. (I am using the translator, forgive me for any spelling mistakes)

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Lukkaz can you post a screenshot of that error? Second issue is covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

      Lukkazundefined 1 Reply Last reply
      0
      • Dss0undefined Dss0

        Lukkaz can you post a screenshot of that error? Second issue is covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

        Lukkazundefined Offline
        Lukkazundefined Offline
        Lukkaz
        wrote on last edited by
        #3

        Dss0 I followed the tutorial on the link you sent me that was related to the error that is happening to me, and, continuing with the error, I press the play button and the launcher closes and the game does not start.

        Dss0undefined 1 Reply Last reply
        0
        • Lukkazundefined Lukkaz

          Dss0 I followed the tutorial on the link you sent me that was related to the error that is happening to me, and, continuing with the error, I press the play button and the launcher closes and the game does not start.

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          Lukkaz which antivirus software do you use?
          Again: pls post a screenshot of the error message.

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          • Lukkazundefined Offline
            Lukkazundefined Offline
            Lukkaz
            wrote on last edited by
            #5

            What error do you refer to? The error when launching the launcher no longer appears since I downloaded the '' updated '' launcher, and I use Kaspersky Antivirus

            Dss0undefined 1 Reply Last reply
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            • Lukkazundefined Lukkaz

              What error do you refer to? The error when launching the launcher no longer appears since I downloaded the '' updated '' launcher, and I use Kaspersky Antivirus

              Dss0undefined Offline
              Dss0undefined Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #6

              Lukkaz have you excluded %localappdata%/Plutonium from scanning in kaspersky?
              Alright, so it's just the game not launching now?

              Lukkazundefined 2 Replies Last reply
              0
              • Dss0undefined Dss0

                Lukkaz have you excluded %localappdata%/Plutonium from scanning in kaspersky?
                Alright, so it's just the game not launching now?

                Lukkazundefined Offline
                Lukkazundefined Offline
                Lukkaz
                wrote on last edited by
                #7

                Dss0 b5485990-a8a4-4f9f-85d6-c56225683cb5-image.png Well, I just did that, and it ended up showing a different error, which hadn't appeared before. after this error appears, I tried to start the launcher again, and it did not appear again, however, the game still does not start.

                1 Reply Last reply
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                • Dss0undefined Dss0

                  Lukkaz have you excluded %localappdata%/Plutonium from scanning in kaspersky?
                  Alright, so it's just the game not launching now?

                  Lukkazundefined Offline
                  Lukkazundefined Offline
                  Lukkaz
                  wrote on last edited by
                  #8

                  Dss0 hello? .-.

                  Dss0undefined 1 Reply Last reply
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                  • Lukkazundefined Lukkaz

                    Dss0 hello? .-.

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by
                    #9

                    Lukkaz post a screenshot of your kaspersky exclusion options.

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