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RUNNING IW5 DOESNT WORK

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  • Mr. Androidundefined Mr. Android

    RektInator I've seen about 7 people with this problem now. We may need to figure this out.

    Anybody with the problem, please can you open your start menu and type winver and screenshot the window that opens? (can crop out the email address that might appear near the bottom)

    Bad news is - there's no obvious cause, i've spent about 2 hours troubleshooting earlier. Now we just need to see if all the people with the problem have anything in common.

    RektInatorundefined Offline
    RektInatorundefined Offline
    RektInator
    Plutonium Admin
    wrote on last edited by
    #11

    @Mr-Android said in RUNNING IW5 DOESNT WORK:

    RektInator I've seen about 7 people with this problem now. We may need to figure this out.

    Anybody with the problem, please can you open your start menu and type winver and screenshot the window that opens? (can crop out the email address that might appear near the bottom)

    Bad news is - there's no obvious cause, i've spent about 2 hours troubleshooting earlier. Now we just need to see if all the people with the problem have anything in common.

    Most of these people seem to be running Windows 7. It might be related to that. Hosting servers on Windows Server 2008 R2 for example does also not seem to work. I tracked the issue down to OpenSSL.

    For now, all I can recommend is making sure you have all updates installed. If that still doesn't fix your problem, you might need to upgrade your OS.

    Jhankkundefined 1 Reply Last reply
    0
    • Mr. Androidundefined Offline
      Mr. Androidundefined Offline
      Mr. Android
      Plutonium Admin
      wrote on last edited by Mr. Android
      #12

      Cheers rekt. Nasako - upgrade to Windows 10. Windows 7 is at End Of Life and is a security risk.

      Nasakoundefined 1 Reply Last reply
      0
      • Mr. Androidundefined Mr. Android

        RektInator I've seen about 7 people with this problem now. We may need to figure this out.

        Anybody with the problem, please can you open your start menu and type winver and screenshot the window that opens? (can crop out the email address that might appear near the bottom)

        Bad news is - there's no obvious cause, i've spent about 2 hours troubleshooting earlier. Now we just need to see if all the people with the problem have anything in common.

        Jhankkundefined Offline
        Jhankkundefined Offline
        Jhankk
        wrote on last edited by
        #13

        @Mr-Android winver.png

        1 Reply Last reply
        0
        • RektInatorundefined RektInator

          @Mr-Android said in RUNNING IW5 DOESNT WORK:

          RektInator I've seen about 7 people with this problem now. We may need to figure this out.

          Anybody with the problem, please can you open your start menu and type winver and screenshot the window that opens? (can crop out the email address that might appear near the bottom)

          Bad news is - there's no obvious cause, i've spent about 2 hours troubleshooting earlier. Now we just need to see if all the people with the problem have anything in common.

          Most of these people seem to be running Windows 7. It might be related to that. Hosting servers on Windows Server 2008 R2 for example does also not seem to work. I tracked the issue down to OpenSSL.

          For now, all I can recommend is making sure you have all updates installed. If that still doesn't fix your problem, you might need to upgrade your OS.

          Jhankkundefined Offline
          Jhankkundefined Offline
          Jhankk
          wrote on last edited by
          #14

          RektInator i have windows 10 and same problem

          1 Reply Last reply
          0
          • Mr. Androidundefined Mr. Android

            Cheers rekt. Nasako - upgrade to Windows 10. Windows 7 is at End Of Life and is a security risk.

            Nasakoundefined Offline
            Nasakoundefined Offline
            Nasako
            wrote on last edited by
            #15

            @Mr-Android said in RUNNING IW5 DOESNT WORK:

            Cheers rekt. Nasako - upgrade to Windows 10. Windows 7 is at End Of Life and is a security risk.

            I have all updates installed and this guy using Windows 10, so you can't be sure it's due to Windows 7
            And even if it's due to that, you have to figure something out to solve this. If you guys want to have stable popular mw3 community, people aren't going to change to Windows 10 just to run a game

            Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

            Mr. Androidundefined Nasakoundefined 2 Replies Last reply
            0
            • Mr. Androidundefined Mr. Android

              RektInator I've seen about 7 people with this problem now. We may need to figure this out.

              Anybody with the problem, please can you open your start menu and type winver and screenshot the window that opens? (can crop out the email address that might appear near the bottom)

              Bad news is - there's no obvious cause, i've spent about 2 hours troubleshooting earlier. Now we just need to see if all the people with the problem have anything in common.

              draqovchundefined Offline
              draqovchundefined Offline
              draqovch
              wrote on last edited by
              #16

              @Mr-Android im having the same issue. i notice in the mw3 folder, steam_api.dll keeps getting deleted. only happens after launching pluto. my virus protection isnt deleting and running exclusions isnt working for me.

              Mr. Androidundefined 1 Reply Last reply
              0
              • Nasakoundefined Nasako

                @Mr-Android said in RUNNING IW5 DOESNT WORK:

                Cheers rekt. Nasako - upgrade to Windows 10. Windows 7 is at End Of Life and is a security risk.

                I have all updates installed and this guy using Windows 10, so you can't be sure it's due to Windows 7
                And even if it's due to that, you have to figure something out to solve this. If you guys want to have stable popular mw3 community, people aren't going to change to Windows 10 just to run a game

                Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

                Mr. Androidundefined Offline
                Mr. Androidundefined Offline
                Mr. Android
                Plutonium Admin
                wrote on last edited by Mr. Android
                #17

                Nasako No - we will not support an EOL OS. End of story, we don't care if that means less players. We won't support bad security practices, the whole idea of Pluto is so you don't have to use vulnerable OS's and games to enjoy MW3 and BO2.

                Plenty of people with Windows 10 also don't have the problem, one of our staff has a Windows 2008 (win 7 based) server with the same problem and upgrading to Windows server 2016 (win 8 ) or windows server 2019 f(win 10 based) fixed the problem.

                OpenSLL seems to be the core problem, and on windows server they stopped updating.. because it's EOL.

                Jhank I'll aim to troubleshoot OpenSLL with you either today or tomorrow.

                Nasakoundefined Jhankkundefined 2 Replies Last reply
                0
                • draqovchundefined draqovch

                  @Mr-Android im having the same issue. i notice in the mw3 folder, steam_api.dll keeps getting deleted. only happens after launching pluto. my virus protection isnt deleting and running exclusions isnt working for me.

                  Mr. Androidundefined Offline
                  Mr. Androidundefined Offline
                  Mr. Android
                  Plutonium Admin
                  wrote on last edited by
                  #18

                  IRYN Thats fine - we delete it as we emulate it internally instead and if it stayed there it would interfere. Are you running windows 10? If so I can troubleshoot with you and Jank in DM's in the next day or so.

                  draqovchundefined 1 Reply Last reply
                  0
                  • Mr. Androidundefined Mr. Android

                    IRYN Thats fine - we delete it as we emulate it internally instead and if it stayed there it would interfere. Are you running windows 10? If so I can troubleshoot with you and Jank in DM's in the next day or so.

                    draqovchundefined Offline
                    draqovchundefined Offline
                    draqovch
                    wrote on last edited by
                    #19

                    @Mr-Android glad to know that honestly. and yes im on windows 10. and if u could help me out tomorrow that would sweeet

                    Mr. Androidundefined 1 Reply Last reply
                    0
                    • draqovchundefined draqovch

                      @Mr-Android glad to know that honestly. and yes im on windows 10. and if u could help me out tomorrow that would sweeet

                      Mr. Androidundefined Offline
                      Mr. Androidundefined Offline
                      Mr. Android
                      Plutonium Admin
                      wrote on last edited by
                      #20

                      IRYN I'll try my best, Jank can confirm i really do try 🙂

                      1 Reply Last reply
                      0
                      • Mr. Androidundefined Mr. Android

                        Nasako No - we will not support an EOL OS. End of story, we don't care if that means less players. We won't support bad security practices, the whole idea of Pluto is so you don't have to use vulnerable OS's and games to enjoy MW3 and BO2.

                        Plenty of people with Windows 10 also don't have the problem, one of our staff has a Windows 2008 (win 7 based) server with the same problem and upgrading to Windows server 2016 (win 8 ) or windows server 2019 f(win 10 based) fixed the problem.

                        OpenSLL seems to be the core problem, and on windows server they stopped updating.. because it's EOL.

                        Jhank I'll aim to troubleshoot OpenSLL with you either today or tomorrow.

                        Nasakoundefined Offline
                        Nasakoundefined Offline
                        Nasako
                        wrote on last edited by
                        #21

                        @Mr-Android said in RUNNING IW5 DOESNT WORK:

                        Nasako No - we will not support an EOL OS. End of story, we don't care if that means less players. We won't support bad security practices, the whole idea of Pluto is so you don't have to use vulnerable OS's and games to enjoy MW3 and BO2.

                        Plenty of people with Windows 10 also don't have the problem, one of our staff has a Windows 2008 (win 7 based) server with the same problem and upgrading to Windows server 2016 (win 8 ) or windows server 2019 f(win 10 based) fixed the problem.

                        OpenSLL seems to be the core problem, and on windows server they stopped updating.. because it's EOL.

                        I understand, I narrowed down options and fixed the problem anyway,

                        Mr. Androidundefined 1 Reply Last reply
                        0
                        • Nasakoundefined Nasako

                          @Mr-Android said in RUNNING IW5 DOESNT WORK:

                          Nasako No - we will not support an EOL OS. End of story, we don't care if that means less players. We won't support bad security practices, the whole idea of Pluto is so you don't have to use vulnerable OS's and games to enjoy MW3 and BO2.

                          Plenty of people with Windows 10 also don't have the problem, one of our staff has a Windows 2008 (win 7 based) server with the same problem and upgrading to Windows server 2016 (win 8 ) or windows server 2019 f(win 10 based) fixed the problem.

                          OpenSLL seems to be the core problem, and on windows server they stopped updating.. because it's EOL.

                          I understand, I narrowed down options and fixed the problem anyway,

                          Mr. Androidundefined Offline
                          Mr. Androidundefined Offline
                          Mr. Android
                          Plutonium Admin
                          wrote on last edited by
                          #22

                          Nasako Would you mind explaining how so others can potentially fix it too? Well done by the way. Hope you enjoy the game.

                          1 Reply Last reply
                          0
                          • Nasakoundefined Nasako

                            @Mr-Android said in RUNNING IW5 DOESNT WORK:

                            Cheers rekt. Nasako - upgrade to Windows 10. Windows 7 is at End Of Life and is a security risk.

                            I have all updates installed and this guy using Windows 10, so you can't be sure it's due to Windows 7
                            And even if it's due to that, you have to figure something out to solve this. If you guys want to have stable popular mw3 community, people aren't going to change to Windows 10 just to run a game

                            Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

                            Nasakoundefined Offline
                            Nasakoundefined Offline
                            Nasako
                            wrote on last edited by Nasako
                            #23

                            Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

                            Well, the problem was obviously related to my PC/Windows files, as I tried the game on another PC with the same files and it worked.
                            I thought I had all my windows files updated, they were not
                            So updated them and worked.

                            I don't know which one exactly might be one the net framework missing or outdated - OR this visual c++ runtime
                            Capture45.PNG Capture3.PNG

                            Mr. Androidundefined Jhankkundefined 2 Replies Last reply
                            0
                            • Nasakoundefined Nasako

                              Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

                              Well, the problem was obviously related to my PC/Windows files, as I tried the game on another PC with the same files and it worked.
                              I thought I had all my windows files updated, they were not
                              So updated them and worked.

                              I don't know which one exactly might be one the net framework missing or outdated - OR this visual c++ runtime
                              Capture45.PNG Capture3.PNG

                              Mr. Androidundefined Offline
                              Mr. Androidundefined Offline
                              Mr. Android
                              Plutonium Admin
                              wrote on last edited by
                              #24

                              Nasako Thanks very much bud.

                              Others in this thread:
                              https://download.microsoft.com/download/3/2/2/3224B87F-CFA0-4E70-BDA3-3DE650EFEBA5/vcredist_x64.exe
                              https://download.microsoft.com/download/5/B/C/5BC5DBB3-652D-4DCE-B14A-475AB85EEF6E/vcredist_x86.exe

                              Please download and install both of these, restart your computer and then try again, thanks in advance.

                              1 Reply Last reply
                              0
                              • Mr. Androidundefined Mr. Android

                                Nasako No - we will not support an EOL OS. End of story, we don't care if that means less players. We won't support bad security practices, the whole idea of Pluto is so you don't have to use vulnerable OS's and games to enjoy MW3 and BO2.

                                Plenty of people with Windows 10 also don't have the problem, one of our staff has a Windows 2008 (win 7 based) server with the same problem and upgrading to Windows server 2016 (win 8 ) or windows server 2019 f(win 10 based) fixed the problem.

                                OpenSLL seems to be the core problem, and on windows server they stopped updating.. because it's EOL.

                                Jhank I'll aim to troubleshoot OpenSLL with you either today or tomorrow.

                                Jhankkundefined Offline
                                Jhankkundefined Offline
                                Jhankk
                                wrote on last edited by
                                #25

                                @Mr-Android sound lemme know when you wanna t try this troubleshoot OpenSLL

                                1 Reply Last reply
                                0
                                • Nasakoundefined Nasako

                                  Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

                                  Well, the problem was obviously related to my PC/Windows files, as I tried the game on another PC with the same files and it worked.
                                  I thought I had all my windows files updated, they were not
                                  So updated them and worked.

                                  I don't know which one exactly might be one the net framework missing or outdated - OR this visual c++ runtime
                                  Capture45.PNG Capture3.PNG

                                  Jhankkundefined Offline
                                  Jhankkundefined Offline
                                  Jhankk
                                  wrote on last edited by
                                  #26

                                  Nasako can u walk me through ur steps on resolving?

                                  Mr. Androidundefined 1 Reply Last reply
                                  0
                                  • Jhankkundefined Jhankk

                                    Nasako can u walk me through ur steps on resolving?

                                    Mr. Androidundefined Offline
                                    Mr. Androidundefined Offline
                                    Mr. Android
                                    Plutonium Admin
                                    wrote on last edited by
                                    #27

                                    Jhank First of all could you download those 2 links and install them and reboot and try again?

                                    Jhankkundefined 1 Reply Last reply
                                    0
                                    • Mr. Androidundefined Mr. Android

                                      Jhank First of all could you download those 2 links and install them and reboot and try again?

                                      Jhankkundefined Offline
                                      Jhankkundefined Offline
                                      Jhankk
                                      wrote on last edited by
                                      #28

                                      @Mr-Android check disc

                                      1 Reply Last reply
                                      0
                                      • Nasakoundefined Offline
                                        Nasakoundefined Offline
                                        Nasako
                                        wrote on last edited by
                                        #29

                                        I don't know if that exactly what caused the issue though!

                                        @Mr-Android the files you gave to them is the last newer version?

                                        Capture45.PNG

                                        the one you sharedCapture457.PNG
                                        mine Capture54.PNG
                                        I don't know if it will be any difference tho

                                        1 Reply Last reply
                                        0
                                        • Proqxityundefined Offline
                                          Proqxityundefined Offline
                                          Proqxity
                                          wrote on last edited by
                                          #30

                                          running windows 10 and i got this problem too

                                          Proqxityundefined 1 Reply Last reply
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