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  3. Launcher Problems (AGAIN!!)

Launcher Problems (AGAIN!!)

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  • Vorrtexpl Offline
    Vorrtexpl Offline
    Vorrtexpl
    wrote on last edited by
    #1

    Another problem i am having with the Launcher is that it gets stuck on authenticating..., if i close and retry my account name and password it is still continuing to stick on authenticating. help would be appreciated

    (See image below for problem):
    sgnsfgns.JPG

    1 Reply Last reply
    0
    • Xerxes Offline
      Xerxes Offline
      Xerxes
      Plutonium Staff
      wrote on last edited by
      #2

      Delete %localappdata%\Plutonium\config.json

      Vorrtexpl 1 Reply Last reply
      1
      • Xerxes Xerxes

        Delete %localappdata%\Plutonium\config.json

        Vorrtexpl Offline
        Vorrtexpl Offline
        Vorrtexpl
        wrote on last edited by
        #3

        Xerxes
        Where do i find this?

        RektInator 1 Reply Last reply
        0
        • Vorrtexpl Vorrtexpl

          Xerxes
          Where do i find this?

          RektInator Offline
          RektInator Offline
          RektInator
          Plutonium Admin
          wrote on last edited by
          #4

          Vorrtexpl He literally gave you the path, you just paste that in your file explorer and it will take you to the right file.

          Vorrtexpl 1 Reply Last reply
          1
          • RektInator RektInator

            Vorrtexpl He literally gave you the path, you just paste that in your file explorer and it will take you to the right file.

            Vorrtexpl Offline
            Vorrtexpl Offline
            Vorrtexpl
            wrote on last edited by
            #5

            RektInator
            I've searched for it but it says no results, should i delete then try to reinstall everything or is there another solution? Capture651651.JPG

            Evolight 1 Reply Last reply
            0
            • Vorrtexpl Vorrtexpl

              RektInator
              I've searched for it but it says no results, should i delete then try to reinstall everything or is there another solution? Capture651651.JPG

              Evolight Offline
              Evolight Offline
              Evolight
              wrote on last edited by
              #6

              Vorrtexpl delete this file..
              aa.png

              Vorrtexpl 1 Reply Last reply
              0
              • Evolight Evolight

                Vorrtexpl delete this file..
                aa.png

                Vorrtexpl Offline
                Vorrtexpl Offline
                Vorrtexpl
                wrote on last edited by
                #7

                @M0untainLight6
                it says that there was nothing found 454635333.JPG

                Evolight 1 Reply Last reply
                0
                • Vorrtexpl Vorrtexpl

                  @M0untainLight6
                  it says that there was nothing found 454635333.JPG

                  Evolight Offline
                  Evolight Offline
                  Evolight
                  wrote on last edited by
                  #8

                  Vorrtexpl try to search for

                  %localappdata%\Plutonium
                  

                  and check if you have the config.json file there
                  a.png

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                  • Vorrtexpl Offline
                    Vorrtexpl Offline
                    Vorrtexpl
                    wrote on last edited by
                    #9

                    there is no config.json file here.. 454546464.JPG

                    Evolight 1 Reply Last reply
                    0
                    • Vorrtexpl Vorrtexpl

                      there is no config.json file here.. 454546464.JPG

                      Evolight Offline
                      Evolight Offline
                      Evolight
                      wrote on last edited by
                      #10

                      Vorrtexpl hmm i just downloaded bo2 and i didn't have the file either. it created the file after i lauched the game for the first time. is this your first time trying to launch the game?

                      Vorrtexpl 1 Reply Last reply
                      0
                      • Evolight Evolight

                        Vorrtexpl hmm i just downloaded bo2 and i didn't have the file either. it created the file after i lauched the game for the first time. is this your first time trying to launch the game?

                        Vorrtexpl Offline
                        Vorrtexpl Offline
                        Vorrtexpl
                        wrote on last edited by Vorrtexpl
                        #11

                        @M0untainLight6
                        No its not my first time loading up the launcher, but when I load up the plutonium launcher I'm stuck on a white screen for a few minutes then it disappears and after the white screen and after I enter my credentials I get stuck on the log in screen and it says authenticating (I haven't made it past this screen so I cant access the settings in plutonium or anything) I have restarted my pc, deleted plutonium and reinstalled and it hasn't fixed it so I was thinking if I would have to delete all of the files and to another install.

                        edit: I haven't been able to even open bo2 due to the authenticating screen as seen belowsgnsfgns.JPG

                        RektInator 1 Reply Last reply
                        0
                        • Vorrtexpl Vorrtexpl

                          @M0untainLight6
                          No its not my first time loading up the launcher, but when I load up the plutonium launcher I'm stuck on a white screen for a few minutes then it disappears and after the white screen and after I enter my credentials I get stuck on the log in screen and it says authenticating (I haven't made it past this screen so I cant access the settings in plutonium or anything) I have restarted my pc, deleted plutonium and reinstalled and it hasn't fixed it so I was thinking if I would have to delete all of the files and to another install.

                          edit: I haven't been able to even open bo2 due to the authenticating screen as seen belowsgnsfgns.JPG

                          RektInator Offline
                          RektInator Offline
                          RektInator
                          Plutonium Admin
                          wrote on last edited by
                          #12

                          Vorrtexpl Just delete the entire Plutonium folder from your appdata and run plutonium.exe again, this will give you a fresh install of Plutonium. Hopefully that helps.

                          1 Reply Last reply
                          0
                          • Vorrtexpl Offline
                            Vorrtexpl Offline
                            Vorrtexpl
                            wrote on last edited by Vorrtexpl
                            #13

                            I have tried doing a fresh install of plutonium and the game itself and it hasn't changed anything. Is there anything I can do to try and fix this any further?

                            edit: I still get the authenticating screen and it just stays on this screen, i cant continue any further than this screen...

                            1 Reply Last reply
                            0
                            • HannesC Offline
                              HannesC Offline
                              HannesC
                              Plutonium Staff
                              wrote on last edited by
                              #14

                              Try changing your DNS to 1.1.1.1 or use a VPN.

                              Vorrtexpl 1 Reply Last reply
                              0
                              • HannesC HannesC

                                Try changing your DNS to 1.1.1.1 or use a VPN.

                                Vorrtexpl Offline
                                Vorrtexpl Offline
                                Vorrtexpl
                                wrote on last edited by
                                #15

                                HannesC Which free vpn would you recommend?

                                1 Reply Last reply
                                0

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