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Launcher Problems (AGAIN!!)

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  • Vorrtexplundefined Offline
    Vorrtexplundefined Offline
    Vorrtexpl
    wrote on last edited by
    #1

    Another problem i am having with the Launcher is that it gets stuck on authenticating..., if i close and retry my account name and password it is still continuing to stick on authenticating. help would be appreciated

    (See image below for problem):
    sgnsfgns.JPG

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    0
    • Xerxesundefined Offline
      Xerxesundefined Offline
      Xerxes
      Plutonium Staff
      wrote on last edited by
      #2

      Delete %localappdata%\Plutonium\config.json

      Vorrtexplundefined 1 Reply Last reply
      1
      • Xerxesundefined Xerxes

        Delete %localappdata%\Plutonium\config.json

        Vorrtexplundefined Offline
        Vorrtexplundefined Offline
        Vorrtexpl
        wrote on last edited by
        #3

        Xerxes
        Where do i find this?

        RektInatorundefined 1 Reply Last reply
        0
        • Vorrtexplundefined Vorrtexpl

          Xerxes
          Where do i find this?

          RektInatorundefined Offline
          RektInatorundefined Offline
          RektInator
          Plutonium Admin
          wrote on last edited by
          #4

          Vorrtexpl He literally gave you the path, you just paste that in your file explorer and it will take you to the right file.

          Vorrtexplundefined 1 Reply Last reply
          1
          • RektInatorundefined RektInator

            Vorrtexpl He literally gave you the path, you just paste that in your file explorer and it will take you to the right file.

            Vorrtexplundefined Offline
            Vorrtexplundefined Offline
            Vorrtexpl
            wrote on last edited by
            #5

            RektInator
            I've searched for it but it says no results, should i delete then try to reinstall everything or is there another solution? Capture651651.JPG

            Evolightundefined 1 Reply Last reply
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            • Vorrtexplundefined Vorrtexpl

              RektInator
              I've searched for it but it says no results, should i delete then try to reinstall everything or is there another solution? Capture651651.JPG

              Evolightundefined Offline
              Evolightundefined Offline
              Evolight
              wrote on last edited by
              #6

              Vorrtexpl delete this file..
              aa.png

              Vorrtexplundefined 1 Reply Last reply
              0
              • Evolightundefined Evolight

                Vorrtexpl delete this file..
                aa.png

                Vorrtexplundefined Offline
                Vorrtexplundefined Offline
                Vorrtexpl
                wrote on last edited by
                #7

                @M0untainLight6
                it says that there was nothing found 454635333.JPG

                Evolightundefined 1 Reply Last reply
                0
                • Vorrtexplundefined Vorrtexpl

                  @M0untainLight6
                  it says that there was nothing found 454635333.JPG

                  Evolightundefined Offline
                  Evolightundefined Offline
                  Evolight
                  wrote on last edited by
                  #8

                  Vorrtexpl try to search for

                  %localappdata%\Plutonium
                  

                  and check if you have the config.json file there
                  a.png

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                  • Vorrtexplundefined Offline
                    Vorrtexplundefined Offline
                    Vorrtexpl
                    wrote on last edited by
                    #9

                    there is no config.json file here.. 454546464.JPG

                    Evolightundefined 1 Reply Last reply
                    0
                    • Vorrtexplundefined Vorrtexpl

                      there is no config.json file here.. 454546464.JPG

                      Evolightundefined Offline
                      Evolightundefined Offline
                      Evolight
                      wrote on last edited by
                      #10

                      Vorrtexpl hmm i just downloaded bo2 and i didn't have the file either. it created the file after i lauched the game for the first time. is this your first time trying to launch the game?

                      Vorrtexplundefined 1 Reply Last reply
                      0
                      • Evolightundefined Evolight

                        Vorrtexpl hmm i just downloaded bo2 and i didn't have the file either. it created the file after i lauched the game for the first time. is this your first time trying to launch the game?

                        Vorrtexplundefined Offline
                        Vorrtexplundefined Offline
                        Vorrtexpl
                        wrote on last edited by Vorrtexpl
                        #11

                        @M0untainLight6
                        No its not my first time loading up the launcher, but when I load up the plutonium launcher I'm stuck on a white screen for a few minutes then it disappears and after the white screen and after I enter my credentials I get stuck on the log in screen and it says authenticating (I haven't made it past this screen so I cant access the settings in plutonium or anything) I have restarted my pc, deleted plutonium and reinstalled and it hasn't fixed it so I was thinking if I would have to delete all of the files and to another install.

                        edit: I haven't been able to even open bo2 due to the authenticating screen as seen belowsgnsfgns.JPG

                        RektInatorundefined 1 Reply Last reply
                        0
                        • Vorrtexplundefined Vorrtexpl

                          @M0untainLight6
                          No its not my first time loading up the launcher, but when I load up the plutonium launcher I'm stuck on a white screen for a few minutes then it disappears and after the white screen and after I enter my credentials I get stuck on the log in screen and it says authenticating (I haven't made it past this screen so I cant access the settings in plutonium or anything) I have restarted my pc, deleted plutonium and reinstalled and it hasn't fixed it so I was thinking if I would have to delete all of the files and to another install.

                          edit: I haven't been able to even open bo2 due to the authenticating screen as seen belowsgnsfgns.JPG

                          RektInatorundefined Offline
                          RektInatorundefined Offline
                          RektInator
                          Plutonium Admin
                          wrote on last edited by
                          #12

                          Vorrtexpl Just delete the entire Plutonium folder from your appdata and run plutonium.exe again, this will give you a fresh install of Plutonium. Hopefully that helps.

                          1 Reply Last reply
                          0
                          • Vorrtexplundefined Offline
                            Vorrtexplundefined Offline
                            Vorrtexpl
                            wrote on last edited by Vorrtexpl
                            #13

                            I have tried doing a fresh install of plutonium and the game itself and it hasn't changed anything. Is there anything I can do to try and fix this any further?

                            edit: I still get the authenticating screen and it just stays on this screen, i cant continue any further than this screen...

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                            • HannesCundefined Offline
                              HannesCundefined Offline
                              HannesC
                              Plutonium Staff
                              wrote on last edited by
                              #14

                              Try changing your DNS to 1.1.1.1 or use a VPN.

                              Vorrtexplundefined 1 Reply Last reply
                              0
                              • HannesCundefined HannesC

                                Try changing your DNS to 1.1.1.1 or use a VPN.

                                Vorrtexplundefined Offline
                                Vorrtexplundefined Offline
                                Vorrtexpl
                                wrote on last edited by
                                #15

                                HannesC Which free vpn would you recommend?

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