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  3. Launcher Problems (AGAIN!!)

Launcher Problems (AGAIN!!)

Scheduled Pinned Locked Moved Launcher Support
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  • Vorrtexpl Vorrtexpl

    RektInator
    I've searched for it but it says no results, should i delete then try to reinstall everything or is there another solution? Capture651651.JPG

    Evolight Offline
    Evolight Offline
    Evolight
    wrote on last edited by
    #6

    Vorrtexpl delete this file..
    aa.png

    Vorrtexpl 1 Reply Last reply
    0
    • Evolight Evolight

      Vorrtexpl delete this file..
      aa.png

      Vorrtexpl Offline
      Vorrtexpl Offline
      Vorrtexpl
      wrote on last edited by
      #7

      @M0untainLight6
      it says that there was nothing found 454635333.JPG

      Evolight 1 Reply Last reply
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      • Vorrtexpl Vorrtexpl

        @M0untainLight6
        it says that there was nothing found 454635333.JPG

        Evolight Offline
        Evolight Offline
        Evolight
        wrote on last edited by
        #8

        Vorrtexpl try to search for

        %localappdata%\Plutonium
        

        and check if you have the config.json file there
        a.png

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        • Vorrtexpl Offline
          Vorrtexpl Offline
          Vorrtexpl
          wrote on last edited by
          #9

          there is no config.json file here.. 454546464.JPG

          Evolight 1 Reply Last reply
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          • Vorrtexpl Vorrtexpl

            there is no config.json file here.. 454546464.JPG

            Evolight Offline
            Evolight Offline
            Evolight
            wrote on last edited by
            #10

            Vorrtexpl hmm i just downloaded bo2 and i didn't have the file either. it created the file after i lauched the game for the first time. is this your first time trying to launch the game?

            Vorrtexpl 1 Reply Last reply
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            • Evolight Evolight

              Vorrtexpl hmm i just downloaded bo2 and i didn't have the file either. it created the file after i lauched the game for the first time. is this your first time trying to launch the game?

              Vorrtexpl Offline
              Vorrtexpl Offline
              Vorrtexpl
              wrote on last edited by Vorrtexpl
              #11

              @M0untainLight6
              No its not my first time loading up the launcher, but when I load up the plutonium launcher I'm stuck on a white screen for a few minutes then it disappears and after the white screen and after I enter my credentials I get stuck on the log in screen and it says authenticating (I haven't made it past this screen so I cant access the settings in plutonium or anything) I have restarted my pc, deleted plutonium and reinstalled and it hasn't fixed it so I was thinking if I would have to delete all of the files and to another install.

              edit: I haven't been able to even open bo2 due to the authenticating screen as seen belowsgnsfgns.JPG

              RektInator 1 Reply Last reply
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              • Vorrtexpl Vorrtexpl

                @M0untainLight6
                No its not my first time loading up the launcher, but when I load up the plutonium launcher I'm stuck on a white screen for a few minutes then it disappears and after the white screen and after I enter my credentials I get stuck on the log in screen and it says authenticating (I haven't made it past this screen so I cant access the settings in plutonium or anything) I have restarted my pc, deleted plutonium and reinstalled and it hasn't fixed it so I was thinking if I would have to delete all of the files and to another install.

                edit: I haven't been able to even open bo2 due to the authenticating screen as seen belowsgnsfgns.JPG

                RektInator Offline
                RektInator Offline
                RektInator
                Plutonium Admin
                wrote on last edited by
                #12

                Vorrtexpl Just delete the entire Plutonium folder from your appdata and run plutonium.exe again, this will give you a fresh install of Plutonium. Hopefully that helps.

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                • Vorrtexpl Offline
                  Vorrtexpl Offline
                  Vorrtexpl
                  wrote on last edited by Vorrtexpl
                  #13

                  I have tried doing a fresh install of plutonium and the game itself and it hasn't changed anything. Is there anything I can do to try and fix this any further?

                  edit: I still get the authenticating screen and it just stays on this screen, i cant continue any further than this screen...

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                  • HannesC Offline
                    HannesC Offline
                    HannesC
                    Plutonium Staff
                    wrote on last edited by
                    #14

                    Try changing your DNS to 1.1.1.1 or use a VPN.

                    Vorrtexpl 1 Reply Last reply
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                    • HannesC HannesC

                      Try changing your DNS to 1.1.1.1 or use a VPN.

                      Vorrtexpl Offline
                      Vorrtexpl Offline
                      Vorrtexpl
                      wrote on last edited by
                      #15

                      HannesC Which free vpn would you recommend?

                      1 Reply Last reply
                      0

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